Doctor Care Anywhere Reviews 

1,208
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably easy it is to secure appointments quickly, often getting seen on the very same day. People consistently praise the medical staff for being deeply knowledgeable, attentive, and providing genuinely comforting, thorough, and supportive consultations. Some reviewers were not happy with punctuality, noting that practitioners were occasionally late or completely failed to attend scheduled appointments. A few other people also felt that the digital platform and initial sign-up process could be rather clunky or experienced frustrating technical issues. Consumers additionally reported that getting assistance after appointments occasionally resulted in delayed or difficult communication experiences.

What people talk about most

Service

Clients share positive opinions on service, noting it provides a much faster and more convenient alternative... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally supportive during consultations. Reviewers... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply split opinions reported by consumers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting how simple it is to secure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you so much! My experience was great and my doctor Farida Mirza is absolutely amazing! The only reason I took off one star is because the doctors take a LONG time to log in and I have been left... See more

Company replied

Rated 5 out of 5 stars

Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l The Doctor was extremely helpful felt at ease with her , was prompted quit... See more

Company replied

Rated 5 out of 5 stars

Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... See more

Company replied


Company details

  1. General Practitioner
  2. Online Pharmacy

Written by the company

At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(1,208)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick efficient service

Quick, efficient service, would definitely recommend. The doctor I saw was professional, knowledgable and Altruistic.

April 2, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Nik,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff are very knowledgeable and answered all my questions in a professional and timely manner.

April 13, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Mark,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

So so much quicker

Once we had got round the Internet issues the appointment went really well
The ENP said she would refer me to a consultant who I am seeing next week!
My dr surgery said 6 weeks wait before they can even offer me an appointment!
Let alone write a referral letter which also took 6 weeks last time!
So so much better with Dr Care anywhere

April 15, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Sheena,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Good interaction to start.

All really easy to book an appointment. This was on a Sunday. Couldn't get facetime but that didn't matter as there was nothing to see. My app was for a very bad back , which happened on holiday and is recurring. I explained everything to the GP and said I only had a few strong painkillers left. Therefore he said the pharmacist would ring within 2 hours, so i could pick some up. Unfortunately no phone call. Phoned my GP up the following morning but he had not prescribed anything. So I had to make another appointment with my GP for a prescription. On line is good, but hesitant if I would ring again on a weekend.

March 29, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Claire,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Easy to speak to a GP

Easy to speak to a GP, fantastic service 5*

April 7, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Phil,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Fab experience very professional 👏

Fab experience very professional 👏

April 10, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Justin,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Doctor was great and really explained…

Doctor was great and really explained things
Was a really easy process

April 14, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Helen,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional, listened to what I had to say and made me feel very comfortable.
Was knowledgeable and helped me with what I needed.

April 8, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Robert,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Amazing service

Amazing service, listened, comprehensive and referral that was needed was made.

April 14, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Hi there,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service easy

Excellent service easy, great knowledge and support plus emphatic and professional approach

March 25, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Teresa,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Brilliant service

April 7, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Jenny,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

I urgently required to speak to a…

I urgently required to speak to a medical professional and I used the "Doctor care anywhere" app. The Dr who I spoke to was very knowledgeable, sympathetic and caring. I thank the Dr at hand for her support.

March 4, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Thank you for your lovely feedback. We’re glad you were able to access timely care and that our clinician provided knowledgeable, compassionate support when you needed it. We’ll be sure to share your kind words with the team.

Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

A great service provided

A great service provided with a follow up appointment.

March 26, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for your kind feedback, Molly. We’re delighted to hear that you had a positive experience with our service and that the follow-up appointment met your expectations. Providing attentive, high-quality care and ongoing support is very important to us, so it’s great to know we delivered on that for you.

We appreciate you taking the time to share your experience, and we look forward to supporting you again in the future.

Best regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent and knowledgeable much better…

Excellent and knowledgeable much better than GP practice and so much easier to get an appointment

March 21, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Hari,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 2 out of 5 stars

Poor after service

Good online appointment and then when trying to approve the referal and could not log in, emailed the help team and over a week ago and no reply, very poor after service.

March 19, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Deaer Benjamin,

Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.

We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Fantastic service many thanks

Fantastic service many thanks

March 17, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Graeme,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Much quicker than a GP appointment

Much quicker than a GP appointment
Little difficult to know which doctor to pick, a little tresume would help
However Dr Nicole Carlish listend well, understood my concern and offered good advice

March 26, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Mike,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Great service

Great service. Friendly and professional doctor who answered my questions and made a sensible diagnosis and recommendations.

March 27, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Chris,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service

I used this service in desperation as my own GP practice wouldn’t give me an appointment to discuss an ongoing case. The Doctor Care system was easy to navigate and punctual. The Doctor was so professional and empathetic. She listened carefully and advised that I should be seen by a clinician asap, so we agreed I should attend my local urgent treatment centre. This advice was absolutely spot on and gave me the confidence that I was doing the right thing. I am so glad I used Doctor Care Amywhere. It is first rate.

March 24, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Gillian,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 3 out of 5 stars

Too many restrictions to prescibe

The Doctors or clinicians are overall helpful but unfortunately their hands are tied often unable to prescribe vital meds.

March 27, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Kenneth,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

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