I placed an order through Amazon Prime for 2 unicorn girls bath robes. I never got an email and text about tracking. It was written I should receive them before Christmas. I tried to contact them b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely terrible. No tracking information provided through “shop”. Requests for updates ignored. Package did not arrive in time for Xmas. I wish for my order to be canned and a full refund. Confirm... See more
I received an e-mail confirmation for my order No. 1229 on 10-3-2023. The confirmation stated that they were getting the order ready and would notify me when it ships. I paid for expedited shipping.... See more
Placed my order and received quick response as to when order would ship. Upon receipt of item and without even opening the bubble wrapped package I decided to return the item for a refund which is cle... See more
Company details
Written by the company
Discover affordable and fashionable bathrobes & pajamas for girls online at Doctor Unicorn. Free Shipping On All Orders.
Contact info
NIngbo Simingzhonglu 568, 315100, Zhejiang, China
- 15258346868
- service@doctorunicorns.com
- doctorunicorns.com
1.8
Poor
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Never received anything from this company.
Ordered 2 for my granddaughters Christmas presents. Never received anything!
January 10, 2022
Reply from Doctor Unicorn
Dear customer, due to Logistics reasons, the USPS is still shipping your items. We are sorry about that.
Advertisement
Good shipping and communication
I received my product as scheduled. All purchased items were correct and included in the shipment.
January 5, 2022
Very happy!
Wonderful customer service, ordering was easy, but best of all my little one loved her unicorn robes plus a matching one for her doll made the whole experience magical. Thank you!
January 4, 2022
Unprompted review
Delivery was delayed
Delivery was delayed, but they refunded my shipping fee. Then they accidentally sent me a second one and did not make me pay for it or return it
November 23, 2021
Unicorns are real!
I bought a beautiful bathrobe for my Granddaughter. The ordering process was a breeze and the robe arrived quickly. My Granddaughter was super happy with her new robe. Love the process, love the price, love the fast shipping and love that my Granddaughter is happy. Thanks!
November 23, 2021
Advertisement
My Granddaughter she is very happy with…
My Granddaughter she is very happy with how close she likes it very much
November 23, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.