Dodopackaging UK Reviews 23

Ordered bags for a high end Christmas event - they arrived after the event and the quality was terrible with thin paper - scratches and marks all over them. The printed ribbon was all wrong and the quality was not suitable for the event. I was promised from the beginning of the order that everything would arrive before the event and the quality would be very high end.
I spent over a month trying to get a refund for my prestigious client and all the time was fobbed off. I never received a refund!! I even spoke to accounts a couple of times and they promised to refund and nothing arrived.
The website says it is a UK company - it isn't! It is hard to communicate - only by email or live chat on the website. They are based in Pakistan.
Also for payment they want a bank transfer - so when wanting a refund it is hard to retrieve your money back.
I will not recommend this company.

Excellent and fast communication with Kevin, Very pleased and hope to work together on futiue projects.

Lewis was super helpful, quick and efficient. Look forward to working further together.

Lewis has been very helpful in organising me a quote - : ) super friendly!

Really good experience. They helped to get my designs print ready and delivered on time within a tight timeframe. Will use again.

Lewis was very helpful, and did everything I asked, so satisfied with quick responses and the service I received

Very quick service
Very easy to work with
Very clear quote

Lewis is very helpful , knowledgeable and professional. He responded to all my queries promptly and in a satisfactory manner. I highly recommended

Although I haven't made an order yet, so far the customer service has been great. Daisy Grace was a huge help when it came to answering all my questions and queries relating to the products.

I’ve had a great experience working with Dodo packaging for a few projects. Lewis Roberts has gone above and beyond to help me achieve the perfect packaging. Would highly recommend!

Very good support from the Sales and Support Executive at Dodo Packaging, who was very helpful when we were designing our ice cream cone sleeves, and provided assistance quickly and promptly, ensuring the products were delivered on time.

Henry was super patient and helpful! Design team were also great! Definitely recommend :)

Lewis was so detailed and on it with every aspect of service. This was my first time creating and printing packaging and he held my hand through the whole process (figuratively).
When the packaging arrived, I was relieved, it turned out perfect. Exactly what I asked for.

Great company! Lewis was amazing from start to finish and provided excellent customer service. The packaging turned out a lot better than expected and I will definitely be returning.

I have had a super journey ordering my custom bins from Dodopaacking. Lewis my factor person used to be extremely beneficial and patient during the entire manner and I love love the completed product t. I fantastically advocate

Very impressed with the quality of boxes. Exactly what I was looking for and the printing quality looked amazing on the boxes. And good price for what you get!

Great company to work with. Lewis was very patient with my many questions and changes. Final product looks wonderful and is of great quality.

I have had a fantastic experience ordering my custom boxes from Dodopaacking. Lewis my point person was extremely helpful and patient throughout the entire process and I love love the finished product t. I highly recommend