Dofos Pet Centre Reviews 25

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi - have used Dofus now for about six years. Brilliant service from an old established company. Besides the great food selection and numerous locations, their grooming services are next to none. Our... See more

Rated 5 out of 5 stars

Rosie has had severe anxiety when visiting groomers in the past, however she has been going to see Abby for a couple of years now and each time she goes it gets easier and easier for her, a sure sign... See more

Rated 5 out of 5 stars

We have been taking our Flat-Coated Retriever to Dofos since she was a puppy. She has been to both Stockbridge & Portobello stores to be groomed and always comes out looking fab! The treats always go... See more

Rated 1 out of 5 stars

Unfortunately we are very disappointed with the service Dofos has given us. We had our dog groomed and the results have left us horrified. We spoke about what we wanted and instead just had our dog sh... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Jen at the gyle centre grooming dept is…

Jen at the gyle centre grooming dept is one of the best. Took Reggie our Chow Chow in once again for groom. And first few times he has been anxious but this time he was fine and wow he looks amazing. Highly recommended her

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Only the BEST!

Hi - have used Dofus now for about six years. Brilliant service from an old established company. Besides the great food selection and numerous locations, their grooming services are next to none. Our groomer “Abby” goes the extra mile, our labradoodle “Bracken” is in love with her! He comes out looking like a “crufts” advert, almost unrecognisable! Well done guys, you’ve revamped an extraordinary vintage pet and food supplier.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Pampered Pooch

We have just recently changed our groomer to Abby at Dofos and are over the moon with the results. Our pooch comes out looking catwalk ready 🤣
Already booked in for the next visit.
Thanks Abby

July 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Groomers

Abby is a great help and is very patient with my toy poodle - who always comes out looking amazing after a visit!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Have taken our dog to Abby for years…

Have taken our dog to Abby for years and she's always done a lovely job and is so patient with him! He's in his twilight years now and she's even altered what she does so that he doesn't have to stand for so long 🥹🥰

December 20, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Many thanks Abby

Our wee dog is a bag of nerves, normally he reacts the same to the groomers, as he does when going to the vets, and has to be dragged in! However, Abby was so good with him, he was like a different dog. He looked lovely and his grooming was done so well. Thank you Abby

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent dog groomer

Rosie has had severe anxiety when visiting groomers in the past, however she has been going to see Abby for a couple of years now and each time she goes it gets easier and easier for her, a sure sign that Abby cares for her wellbeing and happiness as well as ensuring she always comes out looking and smelling amazing 🥰
It has been so lovely to see her gain confidence with her grooming. Thank you Abby xxxx

July 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great groom every time

Levi, our 2 year old Bichon Frise, has been getting groomed at Dofos’s South Gyle store since his first puppy groom. For the most part he has been groomed by Abby who has done a superb job each and every time. Bichons are not a straight forward groom as their tails need to be long haired and fluffy as do their ears while their white curls need to be retained on their body. Despite Levi having a few matts now and again Abby has always managed to keep his coat looking great without trimming close to the skin.

I often see dogs who are very nervous waiting for their grooms to the point they are shaking but not Levi as he’s always excited to see Abby, tail wagging and tongue out ready for kisses!! Levi hates a bath at home so you would think he knows what’s coming when he goes for a groom but he’s always happy and excited when he goes there - I think that’s testament to how good Abby is with dogs that she is grooming as the wee man has never been stressed at all!

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Welcoming & Consistant

We have been taking our Flat-Coated Retriever to Dofos since she was a puppy. She has been to both Stockbridge & Portobello stores to be groomed and always comes out looking fab! The treats always go down well and the staff are always lovely, Rachel in particular! We are recognised and welcomed. Truly great customer service! Thank you

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Would not recommend

I took my golden retriever to get a groom as he was looking abit untidy. I wish i had not taken him now as he now looks like a labrador, scalped all over - looks like a completely different dog and I feel a groomer should have a knowledge on different breed types and should of known not to do this.

May 11, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very disappointed with Dofos service

Unfortunately we are very disappointed with the service Dofos has given us. We had our dog groomed and the results have left us horrified. We spoke about what we wanted and instead just had our dog shaved all over. Our English Cocker Spaniel now looks terrible and not even like a cocker spaniel.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

The best

Just the best. Used them for 15 years approx. Across 2 hamsters (gruff and grizzly bear), 2 cats (jet and Leo), and a dog (Freddie). Gyle branch is great for handstripping our border terrier.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Dofos south gyle- brilliant

After adopting Jess from the dogstrust I realised that as somebody that had never had a dog before I really was unsure of what I should feed her. Jess is a 7 year old Labrador.

I took a visit to Dofos in south gyle, edinburgh and these guys were amazing. I had visited Pets at Home and had a good experience however this experience blew that out the water.

They unquestionably know there stuff, they like dogs and made me and Jess and my daughter both relaxed. The chap (whose name I forget) walked through some of the basics of the food, the benefits to Jess, what to look out for and what additional things Jess might like to bring balance to her.

The food is a bit more expensive than in some shops however the quality more than makes up for for it.

Have signed up to their loyalty programme and will be back when this food runs out.

April 5, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look