The Dog-G8 Company Reviews 

2,708
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are consistently impressed by the outstanding product quality, noting that orders arrive remarkably fast and make keeping pets safely contained completely effortless. People truly love how simple the setup process is, while the versatile design folds neatly against the wall when not in use. However, some customers also noted that the gate latching mechanism can feel quite fiddly and often requires two hands to operate properly. A few reviewers additionally mentioned occasional practical concerns about the sticky pads failing to hold securely or the gate lifting off its hinges during daily use.

What people talk about most

Product

Customers had positive experiences with product, noting that it is versatile, well made, and easy to install... See more

Quality

Consumers find quality to be positive, noting that the items are well made, robust, and sturdy. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, noting that purchasing online is straightforward and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this gate after seeing it on TV Dragons Den years ago and apart from the safety of both dogs and people is the most versatile thing ever bought. A variety of family dog breeds eventually led... See more

Company replied

Rated 5 out of 5 stars

Saw these some year's ago at a dog show but didn't buy one. After a recent episode where the house door accidentally opened and dogs escaped (unharmed) briefly, I decided to purchase one on quic... See more

Company replied

Rated 5 out of 5 stars

We already had a Dog-G8 for the door of our caravan which works really well containing our two lab-retrievers. Up till now they had been sleeping in a crate overnight but my wife suggested getting a... See more

Company replied

Rated 5 out of 5 stars

I’ve been meaning to buy the gate since you first started but I was moving to my forever home so I waited until we moved. My husband left the front door open when we moved in and one of the dogs went... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

The DOG-G8 Company is a dog-loving, family business that designs and manufactures unique, high-quality, British-made dog safety gates. The DOG-G8 Company provides dog owners with highly effective, multiple-use, concertina dog safety gates that can be fitted to near any configuration, ranging from front doors to stairways, hallways, doorways, Motorhomes, and more. The uniquely designed and versatile safety gates aid dog owners in training and managing their dogs on a day-to-day basis. Find a dog safety gate to benefit you today!

2-year warranty

With every order.

The Dog-G8 Company 2 Years Warranty Information At Dog-G8, we stand behind the quality and reliability of our products. Our 2 year warranty is a testament to our confidence in the excellence of our design, engineering, and manufacturing processes.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,708)

559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow - works great!!

I have a campervan on a Ram promaster chassis which has an attached bug screen for the side sliding door that has a magnetic closure. I also have a rambunctious pup that figured out that with a running start she can push open the screen and off she goes! I tried several other pet gates, child gates, etc. without luck until I came across Dog G-8. Their pet gate is a lifesaver! The shipping was fast (I live across the pond in the US), the service was great and it only took about 5” to install the gate. It securely keeps my pet in the van and looks great! I’m couldn’t have asked for a better solution!

June 24, 2026
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Reply from The Dog-G8 Company

Many thanks for your detailed and brilliant review! Please do share the word in the US and get tremendous use from the gate!

Rated 5 out of 5 stars

Great Product

Very impressed with the service from initial email contact to telephone conversations to find the right solution. The delivery service was quick and the gate is of a high quality ~ well made and resilient. Extra fixing brackets have enabled us to use the gate both in the campervan and in the house. Thank you very much.

July 10, 2026
Unprompted review
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Reply from The Dog-G8 Company

Many thanks for your review, Nicky! Delighted to see you're happy and please get fantastic use from the gate.

Rated 5 out of 5 stars

Buying online is easy and straight…

Buying online is easy and straight forward. Delivery is absolutely amazingly fast. Delivered down under in under a week from ordering !!
Incredible!!

July 8, 2026
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Reply from The Dog-G8 Company

Excellent to read, Debra. Many thanks for a fantastic review and get great use from the gate!

Rated 5 out of 5 stars

Top quality product and an even better…

Top quality product and an even better customer experience. The product is the perfect solution to our problem, with subtle hinges that blend in to the woodwork of our door frame, and a removable steel gate that does the job when it’s there and fold down to disappear when not in use. Delighted to have found Dog G8 and the team have been fantastic with our questions and aftercare.

July 8, 2026
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Reply from The Dog-G8 Company

Many thanks for your review, Luca. Excellent to see and please get brilliant use from the gate.

Rated 5 out of 5 stars

100/100 Highly recommend.

As always, great quality item, great customer service and speedy response.however I've sat my package down somewhere and I have no idea where it is, gutted😥😥😥

July 15, 2026
Unprompted review
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Reply from The Dog-G8 Company

100/100 review, many thanks for reviewing!

Rated 5 out of 5 stars

Exactly as it said....

Fast delivery.
Easy to fix up.
Thea gate is just as it said and perfect for my dog to see whats going on out the front door.

July 8, 2026
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Reply from The Dog-G8 Company

Excellent to read, thank you for the review! Please get brilliant use from the gate

Rated 5 out of 5 stars

Bought the gate for a campervan

Bought the gate for a campervan. It is well made and keeps the 2 spaniels safe when we are setting up. It’s made well with quality materials.

June 8, 2026
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Reply from The Dog-G8 Company

Wonderful review, thank you for the feedback! Please get excellent use from the gate

Rated 2 out of 5 stars

It’s exactly as advertised however I…

It’s exactly as advertised however I feel it is overpriced for what it is. You need two hands to latch it and to open it, which is a bit inconvenient.

July 7, 2026
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Reply from The Dog-G8 Company

Many thanks for your review, Dina. Sorry to see you're not 100% happy with your order. Please engage the bottom hook first, this is longer and makes engaging easier for you!

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery, Best thing i have bought for my front door. No more having to put my leg in front of him when he ants to dash out to see who is there.

June 30, 2026
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Reply from The Dog-G8 Company

Many thanks for a lovely review, Carol. Please keep your dog safe and get brilliant use from the gate

Rated 5 out of 5 stars

Easy order and fast delivery,although I…

Easy order and fast delivery,although I wish I had ordered the lock hinge at the time. A small gate for a campervan door and because of that it lifts of entirely,often when opening. Didn't mind reordering although £5.60 delivery a bit steep !!

July 15, 2026
Unprompted review
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Reply from The Dog-G8 Company

Many thanks for your review, David. Please get excellent use from the gate. Many thanks again.

Rated 5 out of 5 stars

Brilliant customer service

Had a dog g8 for my campervan for over 2 years its been brilliant however this hot weather caused the sticky pads to fail one phone call and the problem was sorted so thank you so much DogcG8

July 3, 2026
Unprompted review
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Reply from The Dog-G8 Company

Many thanks for your review, Marion. Delighted to see we were on hand to help. Many thanksm again

Rated 2 out of 5 stars

Avoid if you have any kind of excitable dog!

After seeing these all over my social media it appeared they are the only company to make such a specific device/gate like this for front entry doors which is exactly what we wanted and needed for our pup.

First time around I ordered the bigger taller gate but unfortunately due to the wall height either side of our door internally the gate couldn’t be mounted high enough due to the gap between the mounting hooks. ENTIRLY my fault and was returned with no issue apart from the original email requesting the return seemingly not going through but sorted after a quick phone call.

Then ordered the smaller gate with its widest opening and although it looks very good on social media it really doesn’t work any kind of excitable dog.

We have tried it at various heights with each adjustment damaging and removing plaster from the wall, which I did expect given experience of heavy duty tape that is provided and accepted as the hallway is due to be decorated anyway, but quite frankly it’s DANGEROUS in any excitable dog.

Our black lab is an excitable and growing pup who is turning into a little black bear! He has got his paw stuck in this gate several times now, causing him to howl and panic making a stressful situation 10 times worse.

Then when he realises he can’t get over he can get his nose under it enough to lift it off the hooks and again, causing a ridiculous commotion!

Add in our little Frenchie girl who does exactly the same but with slightly less drama due to her smaller paws and r it’s just pandemonium and opening the door a crack to receive parcels or asking for them to be put down to retrieve later is still the better and safest option.

As for the gates function, the socials don’t really show how the gate operates normally and day to to day. The unfolding of it works exactly as shown, however it doesn’t show how you have to fold it back up manually every time or adjust it while closing the door as it doesn’t fold the same way every time.

I know it wasn’t self gfolding back to its nice neat position and didn’t expect it to, but quite frankly it’s annoying having to essentially make it part of the closing procedure of a door rather than simply closing it as normal.

With calm dogs and certain gaps it’s used on I imagine it’s a great idea and works well. But if you have any kind of excitable dog that will want to put their paws on, avoid at all costs.

With the roll of replacement tape we purchased as it was more financially savvy than buying the replacement ones directly, I may as well have just given the £100+ straight to the dogs trust… which is where the gate has ended up and fortunately, geven with the above explanation, they could make use of it somewhere and with the more nervous dogs they get in… hence the 2 star review instead of a 1.

Is a shame as I had high hopes but it would appear that the old trusty baby gates are still very much the best and most effective choice.

May 31, 2026
Unprompted review
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Reply from The Dog-G8 Company

Thank you for taking the time to leave such a detailed review, David. We are sorry that the gate was not suitable for your home and dogs.

We are particularly sorry to hear that your dogs caught their paws in the gate and that this caused them distress. We completely understand why you decided to stop using it.

For installations onto plaster or plasterboard, we recommend securing the brackets with screws wherever possible, particularly for larger or excitable dogs. The adhesive fixing performs best on smooth, non-porous surfaces such as glass, composite, uPVC and metal, and may not provide the same level of hold on a painted or plastered wall.

You are also correct that folding the gate away is a manual process. We apologise that this was not shown or explained clearly enough before your purchase. Your feedback is helpful, and we will look at how we can demonstrate the everyday opening and closing process more clearly in our product information and social media content.

We do offer gate covers for dogs that regularly paw at the barrier, but we appreciate that this would not necessarily have resolved the difficulties you experienced.

Ultimately, we are sorry that the gate did not meet your expectations. We are grateful that you have donated it to Dogs Trust, and we hope they are able to put it to good use.

Rated 5 out of 5 stars

Dog safety Easy to order ,very easy to fit

Easy to order ,very easy to fit, it was just a bit to wide but it was very easy to take a bit out ,I would definitely recommend this for your campervan, or home .

July 2, 2026
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Reply from The Dog-G8 Company

Excellent to read, Jennifer. Many thanks for your review. Delighted to see the modular design has benefitted you.

Rated 5 out of 5 stars

Awesome bit of kit

Awesome bit of kit .
All the best
Phil

July 3, 2026
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Reply from The Dog-G8 Company

Many thanks for the review, Phil. Please note the bottom hook is longer, which makes engaging easier for you. Please get long excellent use from the gate.

Rated 5 out of 5 stars

Great dog gate smart and ideal for my…

Great dog gate smart and ideal for my small dog, keeps him safe when doir is open.

June 26, 2026
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Reply from The Dog-G8 Company

Brilliant to see, Christine. Many thanks for your feedback and review. Please get wonderful use from the gate

Rated 3 out of 5 stars

Easy to set up and seems ok so far

Easy to set up and seems ok so far. It doesn't fold quite as simply as portrayed in the video clip because the gate itself is quite thick and heavy. I also think it's quite difficult to line it up once it's been opened (it is for me) It will do the job but I think a simple stair gate would have been better for me. I was planning to but another for my other door but it's not for me.

July 13, 2026
Unprompted review
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Reply from The Dog-G8 Company

Thank you for your honest review. We are pleased that you found the gate easy to set up, although we are sorry that the day-to-day use has not been as straightforward as you expected.

One tip that may help when securing the gate is to engage the longer bottom hook first, before lining up the remaining top hook.

The gate does need to be folded manually, we will review how we demonstrate the folding process so that customers have a clearer understanding of how the gate operates before purchasing.

We understand that different styles of gate will suit different homes and circumstances, and we are sorry that the Dog-G8 was not the best fit for your needs.

Rated 2 out of 5 stars

The door gate seems great to start…

The door gate seems great to start with, but the first time I used it when leaving the dogs alone they just lifted it out of the bracket. Dog-G8 suggested I buy a pair of alternative brackets, although when I complained they sent me a pair free of charge.
However, the first time I tried leaving them in the utility room with only the Dog-G8 gate to keep them in there, 5 minutes after I'd got into bed I had the dogs jumping on my bed!!
Turned out that one of the plastic blocks that hold the metal bars together had broken! I reported this to them last week, but haven't heard back from them yet!
Those plastic blocks should be either metal or much stronger plastic, maybe nylon would work?
I hope they are able to provide a solution otherwise I'll be needing to retrieve the door that was originally there and refit it which will be rather annoying as opening the door blocks access to the cupboards the opening side of the utility room making access rather tricky!
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Reply to Dog-G8
Thank you for supplying the replacement clips, I'll install them now. BTW, the replacement bracket with the screw to secure the gate is not particularly effective, it doesn't take much for it to come loose, the dogs have managed to open the gate a couple of times since I started using the first one.

July 4, 2026
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Reply from The Dog-G8 Company

Thank you for your review, Andy. We are very sorry to hear about the problems you have experienced, and we also apologise that you had not received a response to your most recent message.

Your gate is well within its warranty, so we will arrange replacement clips for you as quickly as possible, together with some spares. The clips are already manufactured from nylon and breakages are very uncommon.

We are pleased that the alternative locking brackets were sent promptly and resolved the issue of the gate being lifted from its brackets. However, we appreciate how frustrating it must have been to then experience a separate problem with one of the clips.

A team member will contact you directly to arrange the replacement parts and help get the gate back into use. We are sorry again for the inconvenience and for the delay in responding.

Rated 5 out of 5 stars

Absolutely fantastic service,made a…

Absolutely fantastic service,made a gate to my exact specification. Chris was so helpful

Thank you 😊

June 25, 2026
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Reply from The Dog-G8 Company

Many thanks for the feedback, Angela. Delighted to know the team were on hand to help!

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