DogWatch Hidden Fences - Dayton Reviews 18

TrustScore 4.5 out of 5

4.5

12490 Old Columbus Rd, 45369 South Vienna, OH, US


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Rated 5 out of 5 stars

In December of 2020, we became parents of two baby Great Danes. When after 4 or 5 months, it became apparent that we would not be able to keep them healthy and exercised through walks alone, we deci... See more

Rated 5 out of 5 stars

Product was less expensive than its well-known competitor. The service person answered all our questions before purchasing and during installation. In addition, he provided tips that helped us q... See more

Rated 3 out of 5 stars

Had a lot of wire still exposed, pulledwire to tight and pulled it out of the corner trenches, didn’t bury any wires in flower bed

Company replied

Rated 5 out of 5 stars

We've had the DogWatch hidden fence system since 2003, installed by Dogwatch of Dayton, and it has worked fine ever since. Have used it for one large shephard/retriever mix and one mini-dachshund. B... See more


Company details

  1. #16 of 72 best companies in Pet Store
  2. #1 of 4 best companies in Fence Contractor
  3. #2 of 6 best companies in Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 12490 Old Columbus Rd, 45369, South Vienna, OH, United States

  • 866-846-0800

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Just what we needed!

In December of 2020, we became parents of two baby Great Danes. When after 4 or 5 months, it became apparent that we would not be able to keep them healthy and exercised through walks alone, we decided to put up an invisible fence. I did my research and settled on DogWatch of Dayton. When I called to arrange for installation and training, the staff members were prompt, courteous and professional. The puppies, who were about 45 and 60 lbs at the time responded to the training at different rates; with the male needing a little additional correction, but both are fully trained and respectful of the boundaries.

I'm sorry I didn't call them sooner so our previous Dane could have had the run of our 2 acre lot.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The installer was friendly and professional installing our fence through snow and ice. I would highly recommend DogWatch.

February 21, 2020
Unprompted review
DogWatch Hidden Fences - Dayton logo

Reply from DogWatch Hidden Fences - Dayton

Thank you for the kind words, Christi!

Rated 5 out of 5 stars

Very impressive product...very impressive service!

I was impressed and felt this was the company I wanted to go with, from the first phone call, to Kyle’s home visit, and the installer/trainer’s visit. Each person was interested in truly helping me find the right solution for my needs. Even during the home visit, after all my questions were answered, I still felt no pressure to purchase their service. All were helpful, friendly, professional, and gave excellent service. My expectations were exceeded. Also, I couldn’t be more pleased with how my pup responded so quickly to the invisible fence.....she learned the first day!

August 19, 2019
Unprompted review
Rated 3 out of 5 stars

Had a lot of wire still exposed

Had a lot of wire still exposed, pulledwire to tight and pulled it out of the corner trenches, didn’t bury any wires in flower bed

April 11, 2019
Unprompted review
DogWatch Hidden Fences - Dayton logo

Reply from DogWatch Hidden Fences - Dayton

Hi Kyle,

Thanks for the feedback, I'm sorry you aren't satisfied with the installation. Our office will reach out to set a time to come by and correct any issues that remain.

Thanks again,
Chandler Waite - DogWatch of Dayton

Rated 5 out of 5 stars

To Cross Or Not To Cross

Our dogs have not even tried to cross the line. This product works great. I would recommend it to anyone with dogs.

February 12, 2019
Unprompted review
DogWatch Hidden Fences - Dayton logo

Reply from DogWatch Hidden Fences - Dayton

Thanks for the review!

Rated 5 out of 5 stars

Very satisfied.

Installation went well. Very professional customer service. Training was clearly articulated and hands on. We love the fence. It is very effective with a minimum trauma to our pets. Thankyou, DogWatch!

September 29, 2018
Unprompted review
DogWatch Hidden Fences - Dayton logo

Reply from DogWatch Hidden Fences - Dayton

Thank you for taking time to give a review. We're very happy for you to be part of the DogWatch family.

Rated 2 out of 5 stars

Took weeks to get the signs promised

Took weeks to get the signs promised. Also we had issues with training. Called to ask for help. They still have not called back. If I had not been in a rush to get electric I would have waited for Invisible Fence.

July 19, 2018
Unprompted review
DogWatch Hidden Fences - Dayton logo

Reply from DogWatch Hidden Fences - Dayton

Thanks very much for letting us know. Seems like we really missed on our follow-up. Our apologies. That is not typical of our Customer Service. We hope you will give us an opportunity to correct this. We will contact you right away! Thanks again for letting us know.

Rated 5 out of 5 stars

Trustworthy and Very Reliable

We've had the DogWatch hidden fence system since 2003, installed by Dogwatch of Dayton, and it has worked fine ever since. Have used it for one large shephard/retriever mix and one mini-dachshund. Both had collars designed for their own body sizes. On the rare times (maybe just 2) when we've had a service question, DogWatch of Dayton has always responded quickly and even shipped a replacement part to us overnight. Just great service no matter what. We've been very happy with them, and will remain customers for the foreseeable future. Thanks.

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

Better value than its competitor

Product was less expensive than its well-known competitor. The service person answered all our questions before purchasing and during installation. In addition, he provided tips that helped us quite a bit.

Our dog learned well in the timeframe expected, and it was literally a game-changer for her. (We had had reservations that she would comply with the system.) She is also more well-behaved overall.

100% happy so far!

May 21, 2018
Unprompted review
Rated 5 out of 5 stars

I had 2 previous systems with Invisible…

I had 2 previous systems with Invisible fence. Worked fine. I switched to dog watch for several reasons. First the initial outlay was far cheaper then invisible fence, Dogwatch works on a technology where the batteries last for 1 year or more (FM I believe). Invisible fence wants to lock you into monthly battery purchases. There are many bells and whistles that invisible fence try's to sell with their system that are not needed. Dogwatch is a far better value. My system has been in for 2 years and works great!

March 20, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We had an excellent installation and dog-training interaction with Kyle and Chandler at DogWatch when we installed our first system years ago. We are now in a new home and have, once again, turned to them for our installation and fence-training needs. We would strongly recommend them. The price is also fair.

March 20, 2018
Unprompted review

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