Doheny's LLC Reviews 

Bought some pool supplies (chlorine, and shock) in the fall and got a great deal. Shipped here pretty quickly too. Will order again

Very disappointing experience with Doheny’s warranty support.

I purchased a pool cover advertised with an 8-year warranty for approximately $190. After roughly two years, the cover deteriorated to the point that the bubbles completely disintegrated and the cover essentially fell apart.

I take excellent care of my pool, maintain proper water chemistry, and take pride in maintaining my equipment. Despite that, Doheny’s response to my warranty claim was to offer a prorated replacement that would cost me approximately $187 after tax and shipping.

In other words, after a product failed in roughly two years under an advertised eight-year warranty, their proposed solution was to charge me nearly what I originally paid for it.

Calling this a courtesy replacement doesn’t make it any less disappointing. A warranty should provide meaningful protection, not simply an opportunity to purchase the same product again at nearly full price.

I expected better from Doheny’s. Based on this experience, I would strongly encourage other pool owners to carefully consider their warranty policies before purchasing.

Ordered two chemicals for severe algae problem in my pool. First came 2 days later. Second came 8 days later. I had to buy second chemical locally. Your second chemical came 6 days after I purchased same chemical locally. I now have 50 lbs of it now. What can you do to help?

In all the years of purchasing from Doheney’s I’ve only had a problem once. That problem was rectified immediately. Because of their excellent customer service, I will always make Doheny’s my first choice.
(The problem was open chlorine bags. The delivery driver alerted me of the chlorine fumes in his truck. I sent a picture. Replacement sent.)

They’re super fast in turning around an order and shipping it.
Prices are good or at least fair.

Always receive my items quickly and at a good price

My products arrived when projected to and they corrected my algae problem in no time making it possible to close my pool up with the water clear.

Well satisfied with purchase. Same quality and much cheaper than local pool supply store

Quick delivery
Quiet operation

I recently ordered a Pool Blaster 100 and reported two parts missing. They were NOT missing; my son searched and located them. I owe Deheny's an apology. They have been nothing but cordial and supportive throughout my complaint. I buy all of my chemicals from this company. They deliver in a speedy manner. I would encourage you to purchase from Doheny's. Ben Killian

I’ve ordered from you before, but this time I got a very thin inground pool cover, and it could easily rip if something were to fall on it. My husband and I are not happy with the quality even though it came with free water bags. We didn’t use them because they they are not the double water bags. The important part is our Pool company who installed the cover and for less money could’ve got a better cover for us.

Ordered a brand new pump and filter last year. It seemed to work great! Found out the pool level was dropping drastically, I thought I had a leak, it never crossed my mind that a brand new pump would leak. But so is the truth. Found out the pump has been leaking for months, it looks completely corroded underneath. I called Doheny's and a simple and cold reply to me that the warranty was only one year and it expired two months ago. Nothing they can do! Really? You spend hundreds of dollars on a brand new item, that actually was defective but discovered the fact after two months warranty expired, and it's over? DO NOT BUY FROM THIS COMPANY OR THIS PRODUCT! Product was leaking before the warranty expired, but my fault for discovering it two months after? What a joke! How did we end up from Capitalism to Crapitalism?

ordered chlorine tabs and a new filter from doheny's and it got here in two days with no hassle

The pool cover arrived fast and was very easy to install. It does seem thin but for the price it's very nice.

Orderingis very easy comes very quickly and I found these 3 inch chlorine tablets seem to work longer and better than any of the others that I have purchased through the years

Top notch service. Quick delivery. Quality products.
“GET SOME”

Ordering process was quick and easy. Delivery time was exceptional coming in next day via standard shipping! Pricing a little higher than expected.....has steadily increased over the several years I've been buying this specific 3/4hp pump. Otherwise, very satisfied with the service and product.

We have purchased many solar pool covers throughout the life of our pool. The one we just purchased from Doheny‘s was by far the worst we’ve received. Not only did it have actual tears in one end, but along one side there were ragged edges hanging off where it obviously had been very carelessly cut. It also is brittle like the covers will get after several years of use, which makes it very difficult to roll onto the roller. That also causes it to not lay flat on the pool, which certainly must diminish the insulative property.

I had an awful experience with Doheny’s customer service. I purchased water bags online during a sale on August 30th to prepare for closing our pool in early October. When we went to fill these brand-new bags, they had tiny pinholes in them and leaked everywhere, leaving our pool tarp hanging insecurely.
When I called customer support, I was put on hold for 10 minutes, only to be told I had to pay out of my own pocket to ship these defective bags back. When I requested a refund or expedited replacements because my pool was actively exposed, the representative hid behind corporate policy, stating I was past the 30-day return window. I bought these 45 days ago in anticipation of closing season because of a sale they promoted. They were defective right out of the box.
When I asked to speak to a supervisor, I got nowhere. I hung up and called back. The second representative spoke with me for about 4 minutes & sounded like we were working toward a resolution. Then completely stopped responding. The line didn't disconnect; she just went completely silent and ignored me. Unbelievably poor service and zero accountability for selling defective products. Save yourself the headache and buy elsewhere.