We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
8 community pharmacies, 10 terminals. No issues, impeccable service, have delivered systems to us with days notice in some instances and have worked relentlessly hard. Customer service level l... See more
Company replied
We recently switched to Dojo and the difference it’s made to our business has been amazing. Owen Toller made the whole setup process simple and stress-free, always on hand to help with any questions... See more
Company replied
Luke from DOJO was excellent. What a difference from our previous supplier. Great rates, First class terminals. Easy and simple App next day payment. We should have changed earlier, I cant recommen... See more
Company replied
Company details
Written by the company
Accept card payments and get your money fast with Dojo. Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions with the Dojo app.
Contact info
The Brunel Building, 2 Canalside Walk, W2 1DG, London, United Kingdom
- 0800 044 3550
- support@dojo.tech
- dojo.tech
4.2
Great
6K reviews
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Reply from Dojo
Hi Sabir, thanks for your time on the phone. We have tried to reach you again to follow up on our last chat, but haven't been able to get through. I was pleased to see your payment was received in line with our agreement. Please get in back in touch if we can help with anything else.
Reply from Dojo
Hi Hafiz, we are glad you enjoyed your experience with our team. Thank you so much for your kind words regarding our assistance!
Sidekick app is so irritating
Have been with Dojo almost 6 years. Service is generally good, but really irritated by being forced on to the new app (Sidekick) at short notice. Information that used to be right to hand for my simple business is now hidden and needs endless clicks. It defaults to display that I do not like (eg hides refunds). And worst if all their advert for business funding takes up two thirds of the home screen and I cannot do anything to remove it. Classic case in enshittification (read the book!). As others on here comment, an "upgrade" that does nothing for me as a customer except make my life that little bit harder
October 16, 2026
Unprompted review
Reply from Dojo
Hi, thanks for taking the time to speak with us today. It was great to discuss your feedback in more detail. Please don't hesitate to reach out if we can help with anything else.
I can honestly say after my bad review…
I can honestly say after my bad review the Helpdesk were so helpful and I decided to give them a go and so far so good thanks Matt for your help
October 17, 2026
Unprompted review
Reply from Dojo
Hi Andy, thank you so much for updating your feedback and giving us another opportunity to assist you. We are thrilled to hear that our support team was able to turn your experience around and provide the excellent service you deserve. We truly appreciate your kind words and patience.
Reply from Dojo
Hi Mr Taank, thank you for the five-star review. We are so pleased to hear this! Thanks for choosing Dojo!
Very great and easy to install…
Very great and easy to install everything👌🏽🙋🏼💁🏽🤝👍🏽with out to Mach document blah blah blah blah⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
October 14, 2026
Reply from Dojo
Hi Mohsen, We are happy to hear that setup was so easy and hassle-free for you. Thank you for your wonderful feedback, we truly appreciate your support! 👍🌟
Easy to set up
Easy to set up, cheaper than our previous provider and lovely people to deal with, not to mention our device doesn’t crash anymore!
October 13, 2026
Reply from Dojo
Hi Claire, It is wonderful to hear that your experience has been so positive. We are delighted that the onboarding process was smooth, that our team was pleasant to work with, and that your equipment is now performing reliably while saving you money. Thank you for taking the time to share your feedback!
Great customer service 👏
Great customer service 👏
Prompt delivery
Secure and fast payments.
October 13, 2026
Reply from Dojo
Hi, thank you so much for sharing your positive experience with us. We are delighted to hear that you enjoyed our helpful team, efficient shipping, and seamless checkout process. Your feedback means a lot to our team.
Reply from Dojo
Hi Dyari, thank you so much for your five-star feedback, you review is greatly appreciated! 🌟
All staff have found them a lot easier…
All staff have found them a lot easier to use, and there are no mistakes made as they are intergrated with our tills.
October 10, 2026
Reply from Dojo
Hi, it is wonderful to hear that our terminals have made daily operations so much smoother for your team. Eliminating errors through seamless till integration is exactly what we aim for, and we truly appreciate you taking the time to share your positive experience.
Top quality service
Anna was very warm, helpful and knowledgeable meaning my call was handled quickly and efficiently.
October 14, 2026
Unprompted review
Reply from Dojo
Thank you for the wonderful five-star rating! We are delighted to hear that your call was managed with such great care, expertise, and promptness!
Very helpful with everything she’s an…
Very helpful with everything she’s an asset to your company thank you
October 14, 2026
Unprompted review
Reply from Dojo
We are absolutely thrilled to hear about your wonderful experience. It is always our goal to provide exceptional support, and knowing our team member was so attentive and valuable to you means the world to us. Thank you so much for taking the time to share your kind feedback!
Small Shop SOS!!
When you are a small shop and your payment machine isn’t working it can send you into a panic. How fantastic to be immediately connected to a friendly, helpful agent who talked me through all the steps to get my machine up and running again. It was so reassuring to get straightforward assistance when I needed it most. Thanks Sophia at Dojo, you were excellent!
October 14, 2026
Unprompted review
Reply from Dojo
Hi Mary, we know how stressful technical issues can be for a small business, so we are glad our team could provide prompt, clear, and reassuring guidance to restore your payment system. Providing friendly and straightforward support during crucial moments is always our priority. We appreciate you taking the time to share your positive feedback with us, and we are happy to know that your experience left you feeling supported and ready to take payments again.
Luke from DOJO was excellent.
Luke from DOJO was excellent.
What a difference from our previous supplier.
Great rates, First class terminals. Easy and simple App next day payment.
We should have changed earlier, I cant recommend Luke and DOJO enough.
October 10, 2026
Reply from Dojo
Hi Peter, we are glad you enjoyed your experience making the switch to our services. Thank you for taking the time to share such positive feedback about our competitive rates, reliable terminals, user-friendly mobile application, and prompt payout schedules. We appreciate your support.
Very prompt, knowledgeable and helpful service.
October 11, 2026
Reply from Dojo
Hi Trevor, thank you so much for the fantastic five-star rating! We are thrilled to hear that our team provided you with swift, expert, and attentive assistance. Your kind feedback and support mean a lot to us, and we look forward to serving you again in the future!
Reply from Dojo
Hi Jibran, thank you for the five-star review! We are glad you enjoyed your experience with our team's support and prompt transactions. Welcome to Dojo!
Reply from Dojo
Hi Rezhna, we are so glad you are enjoying using our payment terminal so much. Thank you for your five-star feedback!
Reply from Dojo
Hi Aftab, we are very happy you enjoyed your experience and appreciate your kind feedback regarding our great service.
Reply from Dojo
Hi Richard, we are glad to know that our quick turnaround and support met your expectations so well. Thank you for your feedback.
Reply from Dojo
Hi Gary, we are happy to hear that our team was so friendly, helpful and efficient. Thank you for your feedback.
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