DokterNow.com Reviews 31

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered medicine online as it wasn't available in my country, asked them to prioritise it as I only had enough till today, arrived today just in time. Brilliant service, thankyou.

Rated 1 out of 5 stars

Scammed. Ordered online, its status was on hold. Then told they wont deliver to the UK even though not mentioned on their website and even accepted the UK address when paying (their website even says... See more

Rated 1 out of 5 stars

Waiting for my order. Payed for it 26th december. Got an update later on that tracking number should be provided soon. Nothing happened so I sent at least three different emails asking for informatio... See more

Rated 5 out of 5 stars

I was very skeptical when I ordered from DokterNow as I had just been scammed by a pharmacy from the USA. The other pharmacy I found in United Kingdom does now deliver orders abroad. So, I was surpri... See more

Company details

  1. Online Pharmacy

Written by the company

At DokterNow we believe that your doctor’s services can be extremely difficult and with many of us leading busy lives, both personally and professionally, finding the time to not only visit a doctor but also to visit a pharmacy to then go and collect your medication can be incredibly challenging.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top marks for DokterNow in my opinion!

DokterNow provides an extremely easy to use website that is quite simple to navigate and the doctor consultations are straightforward helpful and relevant to the condition you are querying. Further to that the administration of your order is thoroughly efficient and professional and I would not hesitate in recommending them.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Order not reveived

I haven't received my order and customer services has been holding me off for months and doesn't respond to emails anymore.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Attention fraud

Attention fraud! The address of the company is a simple rental office in the Netherlands and the number has an American area code. The support does not respond. I had my credit card blocked immediately after the purchase.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Received as described

I received authentic medication on a cold pack within 2 weeks of order by courier delivery. I was worried I was not going to receive it, but I did.

January 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look