Dolcevalentina Reviews 64

Beautiful gold earrings, perfect for my husband. Great quality, nice shine, and they look amazing on him. Fast delivery and everything arrived perfectly. Very happy with the purchase!

I recently purchased a silver gold-plated name necklace for my daughter, and I couldn’t be happier with the entire experience.

The necklace itself is absolutely beautiful. The lettering is delicate yet sturdy, with a smooth, polished finish that gives it a lovely shine without looking too flashy. The gold plating over silver gives it a rich, warm tone that feels both elegant and age-appropriate. It’s lightweight enough for everyday wear, but still feels high-quality and well-made. My daughter was so excited to see her name in such a pretty script—it instantly became her favourite piece of jewellery.

What truly made this purchase stand out, though, was the customer service. From the moment I placed the order, the team was responsive, kind, and incredibly helpful. I had a small question about the chain length, and they replied quickly with clear guidance, making sure I chose the perfect size. The necklace arrived right on time and was packaged beautifully, ready to gift.

It’s rare to find a company that delivers both a high-quality product and genuinely caring customer support. It’s a special keepsake we’ll cherish for years to come.

I highly recommend Dolce Valentina.

Great service, delivery, packaging. Perfect customer service. Highly recommended

Fantastic service - amazing personalised necklace. It's a UK based business so no long wait times or dubious chinese jewellery

Terrible
I received a bracelet and want to send it back straight away
No emails work no answer on phone call and no answer on socials

I purchased a new baby born bracket after 3 months the bracket went black I was so embarrassed when my daughter told me. Dolce Valentina didn’t want to know.

Terrible company!! Do not order from these con artists!!!
I ordered a gold bangle for my niece for Christmas, I wasn’t able to give it to her until a few months after Christmas due to other circumstances.
When I went to present the bangle to her, the gold was no longer gold but completely discolored, almost rusty and old looking, not genuine at all. The bangle had not been touched, or worn, yet is in this state.
I have emailed the company twice, and I have not even received an acknowledgment.
Having paid over £50 for this product I am very disappointed to say the least, even more unhappy at the lack of customer service.

The bangle is absolutely beautiful🤍 I had a few errors made on the first 2 bangles that I received, although it all got sorted out very quickly and effectively! I only had to email them with my issue and send them a picture, and they responded the same day stating that they will solve my issue and post me another one, as quickly as they possibly can. Mistakes happen, especially at this festive time of year! The response I got by email was brilliant and very helpful, absolutely amazing customer service!! Would like to thank you all at Dolce Valentina, for a lovely present for my best friend’s daughter♥️

I placed an order on Saturday 14th it arrived Wednesday 18th really quick I thought a fabulous little newborn bangle, of excellent quality
Thank you Dolce Valentina

After initial communication problems (my misunderstanding of Amazon messaging system) Dolce Valentina responded and I am absolutely delighted with the pendant.

I recently bought jewellery from this company. There was a minor issue with the item which they resolved quickly and efficiently. Communication was excellent and I was treated with care and courtesy throughout. I very happy with the product also. I would highly recommend this company for their excellent customer service.

I ordered 2 bangles for my son and daughter, they arrived super quicker and excellent quality. However one arrived with different font on the personalisation, I used whatsapp to contact the company, they gave fast responses and resolved the issue in an extremely timely manner!
Would recommend to family and friends and use again for any future purchases.

The bangle was excellent, exactly what we wanted as a gift for our granddaughter's first birthday. The choice on your website was extensive and the communications were first class. As we live in Cyprus we were anxious that the gift arrived on time. It did and was loved immediately. Thank you to the kind staff members who replied to my emails throughout the process of engraving, packaging and aftercare.

I ordered a bracelet for my three year old daughter, 925 silver came and looked lovely, it was a bit big so kept in the bag and box for couple of months , took it out today and it is brown and completely rusty, I am so glad I did not put this on my daughter cannot be genuine silver to have gone so brown and rusty without even been out the box

Got my Sun Tarot necklace yesterday... Not taken it off! Absolutely love it. And arrived quickly too. Thank you 😊😊😊

Me and my husband where looking for some unique wedding bands. we don't want traditional. even almost gave up until we found Dolce Valentina website. And their amazing wedding band. Gold with Sparkling Rhodium Moon Dust in the Center. We where in love. Price was amazing also. specially when we had a budget and very small intimate wedding. I will recommend this shop. 5*. Also very friendly and replying quickly to messages.

Steer clear they don’t respond to emails this is the 2nd review I have put on here as they told me to email my details lost count of email I have sent , disgusting customer service !!!

Great product, had a small issue and they rectified it instantly, would highly recommend

It's now been 15 days and still nothing. I have no bracelet and never received a confirmation email so have no order number. I had ordered a special personalised bracelet for my great niece's first birthday and felt upset that I did not get it for her. Don't order from here..they don't respond.

*UPDATE*REPLY*UPDATE*REPLY
Order number: #79339
Paid extra for next day delivery by 1pm and item never received. Put in the notes to contact me if there are any issues for them to get in touch but I have heard nothing. Called several times but no answer so I have left voicemails but still have no item or information.