Dollzconfetti Reviews 8

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

8 reviews

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Rated 1 out of 5 stars

Avoid at all cost!

I bought 4 litres of flutterfall confetti, on the guidance that 1ltr would give you 10-15 handfuls. with shipping we are talking around £50 so in theory 4ltrs should be 40-60 handfuls.
There is definitely not 40 handfuls here. I emailed them instantly when I received my package over 2wks ago and nobody has got back to me.
Avoid at all cost!!

February 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Shocking Customer Service!!

I would never order from this company again. I ordered confetti and packets, the packets were not printed as i asked. I was given a list of excuses, but basically they blamed me, not the fact that their website was unclear, which i can see they have now updated. When i asked for the packets to be re-printed how I asked, they wanted me to pay again for postage. Luckily i paid through Klarna, raised a dispute and had my money refunded. Their customer service is shocking! i had other items that I intended to buy from them, but i will be looking elsewhere now.

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM DOLLZ CONFETTI

DO NOT ORDER FROM DOLLZ CONFETTI. We placed an order with Dollz Confetti confetti for 7 bags (140g) of circle confetti, but only received the equivalent of 3 bags (60g). Despite raising this the day we received the delivery, they refused to send out the missing bags because 'they are sure they sent it all'. I'm not sure on what planet 60g is the same as 140g. I understand mistakes happen, but they are just not interested in resolving the issue.

October 6, 2023
Unprompted review
Rated 2 out of 5 stars

I was really disappointed with the colour

I was really disappointed with the confetti I received. I ordered a bag of ivory flutter fall and a bag of ivory seconds. You can see a clear colour difference between the two, and the bag of seconds is actually brown. I understand they wouldn’t be exactly the same, but there is a difference between ivory and brown. I am very disappointed as the description does state ivory and not brown! The ivory bag was a lovely colour and will be used, but I will not be using the bag of seconds.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely fantastic company. I ordered the ivory flutterfall on their fiver Friday deal, it was sent out very promptly and was packaged beautifully. The product itself was stunning, the way it was caught on camera is absolutely mesmerising.
To make it even better, they then started selling filled baubles for Christmas that year and I was able to purchase one with our exact confetti inside with our wedding date on as the most beautiful keepsake.
Would absolutely order again and again.

July 1, 2022
Unprompted review
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Rated 5 out of 5 stars

First class, customer service …

I ordered some confetti a few weeks ago. Unfortunately, there was a problem with the delivery and Royal Mail failed to deliver. The customer services given by rosie was first class and the matter was quickly resolved with rosie sending out a replacement. Highly recommended and will definitely use again.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality products and unhelpful customer service

This company (Dollzconfetti) sold me a really poor quality personalised key rings and charged £10 each. Not only did the product look cheap but it also just snapped in half on the same day. They trade on notonthehighstreet. Stay clear. Generally speaking I have now had several bad experiences with products from notonthehighstreet. It's essentially a market place of small businesses where there's no guarantee of quality and because items are personlised you can't get a refund.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Wedding confetti

I purchased the confetti for my wedding in advance, using the option to delay my order until 4 weeks before the wedding. Everything arrived in plenty of time and in great condition. I'd ordered two large bags worth of black and white confetti and it was a lovely mix and was way more than it looked when it was transferred into the baskets. It was a lovely addition to our wedding video and photos!

April 23, 2022
Unprompted review

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