Dominican Vital Records Reviews 

43
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I applied and payed for a search for my marriage certificate which was found promptly with good communication. I then payed for my certificate and now zero response from multiple e mails asking for an... See more

Rated 5 out of 5 stars

Joscarly, has been nothing less than phenomenal with the process. Day 1, she informed me that my marriage certificate was ready. This really helped taking the guesswork out of things especially si... See more

Rated 1 out of 5 stars

There was no follow up and no response. Just took initial payment. These services only have digital databases to search through that you can also access through a consulate for free. The truth is most... See more

Company replied

Rated 5 out of 5 stars

I was trying to get my mother’s birth certificate and I live in the United States. I came across Dominican Vital Records and at first I was skeptical about using them but now I’m glad I did. JC was gr... See more

Company details

  1. Civil Registry

Information provided by various external sources

We offer our services of search for marriage certificates, birth certificates, divorce certificates or any other type of public document that you need dully legalized by the Central Electoral Board and with the Apostille of the Ministry of Foreign Affairs of the Dominican Republic that validates the documents and certificates in most of the world


Contact info

3.4

Average

TrustScore 3.5 out of 5

43 reviews

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3.4

All reviews

(43)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't use this firm

Don't use this firm, its must be a scam... not heard anything for months despite trying to contact them. They found my certificate and took extra money to rectify a spelling mistake but then heard nothing else.

October 30, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Joscarly at…

Excellent service from Joscarly at Dominican Vital Records. Exactly 2 weeks from my first email request the marriage certificate was delivered, I did pay the extra for the express shipment, for me this was worth the extra money.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great and quick service

It was a pleasure doing business with Dominican Vital Records. I requested a birth certificate to be sent to me here in the US. They had some set-backs because of COVID and then they had hurricane Laura. However, they communicated constantly and were very professional and diligent. I would definitely do business with them again, if need be. Thank you Joscarly for all your help and for delivering great service.

September 2, 2020
Unprompted review
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Reply from Dominican Vital Records

I'm glad to have been useful to you.

Thank you for your comment!

Rated 5 out of 5 stars

Positive experience during COVID-19 pandemic

Good service, was able to get the birth certificates we needed for my wife's green card interview which was approved! Things were a bit challenging because many government offices in the DR were closed during the height of the pandemic, customer service was always responsive via whatsapp. Things worked out fine, thanks!

August 18, 2020
Unprompted review
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Reply from Dominican Vital Records

Thank you so much for the comment; we're glad to hear that your wife was approved for a green card.

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Rated 1 out of 5 stars

I paid almost 400$ for nothing, SKAM. NO ANSWERS FROM THE COMPANY.

I paid almost 400$ for nothing. According to this company the documents were sent. He gave me a ID tracking number which doesn't exist and he doesn't answer my emails or whatsapps. No communication, so 400$ lost. This is skam. And the worst, he didn't dare to say anything, an excuse, he just disappeared. I DO NOT recommend this company, it is SKAM.

May 20, 2020
Unprompted review
Rated 5 out of 5 stars

Satisfaction Guaranteed

From the moment I requested information about their service they answered promptly and with professionalism. It was easy to request exactly what I wanted and they were able to keep me updated every step of the way. During the time that I had requested my birth certificate, there was a major holiday and some civil unrest which delayed the process of my certification. Due to the delays they were kind enough to include 8-10 day shipping as a courtesy. They kept up with me until the document arrived, a small but important detail that I believe makes all the difference.

March 25, 2020
Unprompted review
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Reply from Dominican Vital Records

It was a pleasure to serve you, thank you very much for your comment.

Rated 5 out of 5 stars

Joscarly

Joscarly, has been nothing less than phenomenal with the process. Day 1, she informed me that my marriage certificate was ready. This really helped taking the guesswork out of things especially since I live in the US. It did take too long to get the documents apostile and translated which makes me muy feliz!.

Muchas gracias por tu ayudar!!

March 17, 2020
Unprompted review
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Rated 5 out of 5 stars

Mr. Jean

Ms. Cordero was a great help. Very friendly and knowledgeable. Looking forward to working with her.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Your services have been outstanding…

Your services have been outstanding from start to finish. Very professional and prompt answers to very question I had. Your team should be very proud of the excellent customer service you provided me.

Well done to all that was involved in helping me obtain my marriage certificate from 22 years ago. Brilliant service.

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Mom’s Birth Cerificate

I was trying to get my mother’s birth certificate and I live in the United States. I came across Dominican Vital Records and at first I was skeptical about using them but now I’m glad I did. JC was great and very professional. He kept in touch with me by giving me updates. He explained everything to me step by step. I would definitely use them in the future and I recommend their services for anyone that needs a birth certificate, death certificate, marriage certificate documents from the Dominican Republic. Thank you JC for all of your help!

February 3, 2020
Unprompted review
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Rated 5 out of 5 stars

I highly recommend Dominican Vital…

I highly recommend Dominican Vital Records. Great customer service, personable staff and efficient results. Time sensitive documents were effectively processed with their help. Services will be acquired again with pleasure!

January 22, 2020
Unprompted review
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