DOMNO. Reviews 

705
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Been buying from domno recently and these pieces have really been able to elevate my jewellery game. I’ve always struggled to find pieces that quite fit my style and taste but some how all their items... See more

Company replied

Rated 5 out of 5 stars

Just ordered my first order from here and I’m really excited about it, have heard many good reviews from my mates and this is gonna be a game changer in my day to day styling. The customer service is... See more

Rated 5 out of 5 stars

Bought from Domno Vintage because I realised I didn’t have any jewellery to elevate my outfits. When I came across their website, I really liked their pieces, so I decided to order the 7-piece bundl... See more

Company replied

Rated 5 out of 5 stars

I keep coming back because the quality is consistent, that's genuinely rare. I've ordered rings, a bracelet and now a pendant and every single piece has been exactly what I hoped for. No tarnishing on... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

WELCOME TO DOMNO. We run on good energy, community and a love for the process - always with the goal of helping you find pieces that speak to you 🗣️ What began as Domno Vintage, selling one-off vintage finds, has evolved into our own jewellery line as well as an ever growing collection of graphic tees, with new products always pending 🚀 We have now officially rebranded to DOMNO. and have now stopped selling vintage clothing completely!


Contact info

  • Unit 5, Precision 4 Business Park, Styles Close, ME10 3FZ, Sittingbourne, United Kingdom

  • hi@domno.com
  • domno.com

4.6

Excellent

TrustScore 4.5 out of 5

705 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(705)

81 reviews in the last 12 months

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Rated 2 out of 5 stars
DOMNO. logo

Reply from DOMNO.

Hi Helena,

I've seen the two pieces you received, the jeans have this design on them for a distressed effect and the Fila sweatshirt I can only apologise about. If you'd like to ship them back to us for a return or and exchange that'd be fine!

Thanks,
Dom

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Rated 2 out of 5 stars

Items conditions were poor

Items conditions were poor, with bobbly bits and clicks on 2/4 of the items. Had the illusion this would be a full outfit, but feels like they were just pieces thrown together. Shipping was quick and effective and there was one item in there that I’d maybe wear, but overall, felt like someone just bundling there unwanted clothing.

May 7, 2024
DOMNO. logo

Reply from DOMNO.

Hi Joel,

Our goal for outfit we ship out is to upgrade all customers wardrobe but clearly we missed on this one. I'm aware you're shipping it back and we'll process a refund asap.

Thanks!
Dom

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Rated 5 out of 5 stars

Amazing!

Super satisfied with my order! Great quality, fast delivery, lovely product. The description was also absolutely accurate. Would 100% recommend & will definitely shop there again.

May 9, 2024
Rated 3 out of 5 stars
DOMNO. logo

Reply from DOMNO.

Hi Yashdeep,

Sorry to hear the sizing didn't meet your expectations. We always provide measurements for every item so the best way to see if it will fit or not is to compare those with a piece you already own.

Having said that we've worked very hard getting our sizing to be as accurate as possible due to the various different brands having their own size guide. Please send your pieces back and we will give you a full refund.

Thanks,
Dom

Rated 1 out of 5 stars

item was not how described or looked in…

item was not how described or looked in the picture - the hat was for a child and was ripped in the back. sending back and asking for a refund. would not buy from company again.

May 7, 2024
DOMNO. logo

Reply from DOMNO.

Hi Justin,

Sorry to hear you were disappointed. Please do send the cap back and we'll issue a full refund.

Thanks,
Dom

Rated 1 out of 5 stars

Terrible selection

Terrible selection. I got a box box (sweat/hood + t shirt + trackpants + chain + ring) and I couldn’t bring myself to accept anything as good. I’ve used other companies that do mystery boxes and I’ve always had gems from them. I just didn’t expect the results to be so far from the selection that is advertised. I would happily take any item of clothing in the photos but it seems like this company has a really poor selection of clothes and advertises completely different things to what it sells

May 3, 2024
DOMNO. logo

Reply from DOMNO.

Hi Bash,

I'm aware you've already spoken to our customer service team and your box is on it's way back for a replacement.

I'm very sorry to hear our box didn't hit the mark and I'm sure the vintage pieces you get sent back out will be more-so what you're looking for :)

Thanks,
Dom

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Rated 4 out of 5 stars

Everything was perfectly fine, except

Everything was perfectly fine, the only thing that bothered me was that I wasn't able to re-open my items once I was in the basket. Like once I checked out I couldn't open my items unless I looked for them in the shop again.

May 6, 2024
Rated 5 out of 5 stars

Excellent!

Really fast shipping and extremely high usability on the website! Product itself was good price and quality. Definitely recommend!

May 2, 2024
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Rated 5 out of 5 stars

Great choice

Great choice, excellent clothing, easy to use web page , and very helpful friendly staff

April 17, 2024
Unprompted review
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Rated 3 out of 5 stars

Bad Customer Service

I ordered a product that was shipped to the wrong address, and I sent a message on the website where you can reach out to customer service. I told them about the issue and how I needed them to adjust the address so that my package would arrive on time at the right location. They never changed the address mistake, and now I don't have my package. I reached out through the website again asking for a refund, and they haven't communicated back.

April 2, 2024
DOMNO. logo

Reply from DOMNO.

Hi Sherlyn,

We saw your email on the 21st March and sent one right back reading:

This has been changed for you :)

We have looked at the tracking and it has arrived at the new address you told us to change to so we'd be grateful if you took this review down.

If you don't have the package then shoot us an email at hi@domno-vintage.com and we will get this sorted for you.

Thanks,
Dom

Rated 3 out of 5 stars

Check the pockets

The purchase was easy to make, the delivery charge reasonable and the delivery time very quick.
However, I was disgusted to find a used face mask in the pocket and a coin. Obviously not checked by the sellers

April 4, 2024
DOMNO. logo

Reply from DOMNO.

Hi Carol,

I am so sorry to hear this. We do have quality checks including pocket inspections but this is unacceptable and clearly slipped through.

If you'd like to shoot us an email and we can offer a partial refund for the inconvenience.

Thanks!
Dom

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