Domosecret Reviews 

63
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolutely disgusted with this company, and also wowcher. Not only have I paid for a pair of ladies winter boots , and paid my hard earned money, I have never received them. They were a Christmas gift... See more

Rated 1 out of 5 stars

Bought from them twice thru Wowcher ( didn’t realise) absolute tat- nothing like the description or photo- DO NOT BUY FROM THEM. First was a crossover style jumper : l received a cheap cotton T-shirt,... See more

Rated 5 out of 5 stars

I bought a pair of trainers from these people through Wowcher They arrived in time and I have had them for two years, they are still fine and their look draws comments from the "Trainers Gen... See more

Rated 1 out of 5 stars

Sent for a baby tummy water mat for baby. This is a very cheap version and although sufficient postage was paid for a decent postal delivery the item arrived in poor condition screwed up in plastic ba... See more

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1.7

Bad

TrustScore 1.5 out of 5

63 reviews

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1.7

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Rated 1 out of 5 stars

Don’t buy fromDomoSecret!

Bought from them twice thru Wowcher ( didn’t realise) absolute tat- nothing like the description or photo- DO NOT BUY FROM THEM. First was a crossover style jumper : l received a cheap cotton T-shirt, 2nd time was a linen blouse; l received a square polyester printer t shirt. Just awful. Shame on Wowcher for not doing quality control on their advertisers/suppliers

September 4, 2020
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THESE PEOPLE !!

DONT BUY FROM THESE PEOPLE !!! Very poor !!’ Ordered a hammock from Wowcher one part was faulty on arrival. Contacted customer service to be told o must have put it together wrong, after many emails they sent me another part which didn’t fit, I was then asked if I could fix it with wire cutters !!!!! Still ongoing they are apparently sending me another part that they have tested so we shall see. DONT BUY FROM THESE PEOPLE !!!

September 4, 2020
Unprompted review
Rated 1 out of 5 stars

Poor business like manner

Sent for a baby tummy water mat for baby. This is a very cheap version and although sufficient postage was paid for a decent postal delivery the item arrived in poor condition screwed up in plastic bags. No instruction or warning information included..when complained was told it was for ease of posting, exceptionally poor business acumen. Should be removed from wowcher and shameful for advertising such cheap chinese tat on a supposedly respectable site..These people are making money from people for P&P when it obviously is not as much as they charge.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and product ! :)

After I purchased my top from wowcher, the size didn’t fit, and they got back to me very quick and sent me the next size with 8days! The top fits me perfect ! Thank you ! :)))))

August 13, 2020
Unprompted review
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Rated 1 out of 5 stars

Worst company to deal with

Worst company to deal with, cheap quality poor product and faulty expected me to pay the postage to return.
Stay well clear.
thanks
J

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Face Masks

Bought their 2 pack of blue washable facemasks for my son and of all the facemasks i have purchased i consider these the best.
I was so impressed that i purchased 2 red ones for myself.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

I bought shower head from wowcher

I bought shower head from wowcher, the parcel arrived on time but unfortunately it was damaged during tranit, we contacted their customer service team and they got back to us promptly. We are satisfied by the attention and how quickly they acted, we received a replacement within a week! thank you! :)

July 28, 2020
Unprompted review
Rated 1 out of 5 stars

Will I ever learn?

I ordered a casual dress from Domo Secret via Wowcher. After paying postage I received a limp, poorly made, baggy item that is only fit for the bin or use as a duster.
It looks like I will have to weigh up the return postage via the duster!
Shame on you Wowcher for advertising dodgy traders who do not overtly display the goods are made in China. Do not touch this company with a barge pole!

July 19, 2020
Unprompted review
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Rated 1 out of 5 stars

Ordered a top for my wife

Ordered a top for my wife, it looked like a fabric in the illustrated items, ordered size 14 got an XXL when it turned up it was massive, and poor quality material, ended up giving it to charity shop, would not recommend this Chinese made company items at all.
In future unless it has Trustpilot rating will not buy.

July 5, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a wireless doorbell which…

Bought a wireless doorbell which eventually was delivered but stopped working a few weeks later.
Customer service kept asking me to upload a video of the issue but their upload site doesnt accept video files.
Going back through GoGroopie now.

June 25, 2020
Unprompted review
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Rated 1 out of 5 stars

They are fraud

They are fraud. They just take your money. After you purchase something from them they separately send you email to pay delivery charge. So when you are not happy with the item you have to pay another delivery charge to return the item to them so they never refund you. There is not any contact number only silly email which take ages to reply. It is just a scheme to make money.

June 13, 2020
Unprompted review
Rated 1 out of 5 stars

I bought a blouse

I bought a blouse, it came, what a load of rubbish, there was no paperwork to return, so I done no other than throw it in the bin. Garbage quality, and nothing like the picture. Well you live and learn, I will buy from reputable companies from now on. Domo Secret, your selling utter rubbish. If I had the option, I wouldn't have give you 1 star. DREADFUL

June 9, 2020
Unprompted review
Rated 1 out of 5 stars

It gets 1 star only because I can’t…

It gets 1 star only because I can’t give none. I waited for ages to get my robot Hoover only for it not to work and then company says I have to pay postage to return a product that never worked and if it’s in good condition I may get refund. It wasn’t in good condition when I got it

June 8, 2020
Unprompted review
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Rated 1 out of 5 stars

I've been waiting and waiting for my delivery.

I've been waiting and waiting for my order,which is taking weeks to arrive.When questioned they said the colour was out of stock,and would another colour be ok.Even after saying yes,I'm still awaiting delivery.Im starting to doubt that this company is bona fida at all.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BELIEVE THIS COMPANY

PLEASE GUYS MAKE SURE TO DO NOT USE THIS COMPANY TO BUY YOURS THINGS.
THIS COMPANY ISN’T PROFESSIONAL AT ALL.
I ORDERED SOMETHING ON WOWCHER FOR 4.99£ AND AFTER THEY REALISED THAT THE PRICE WAS TOO LOW, THEY CANCELLED MY ORDER AND SAYING “ WE don’t have the right item” then I went to WOCHER AGAIN AND.....WUALAAA THE SAME ITEM BUT 9.99£ hahahahaha haha SUCH A RIDICULOUS WAY TO WORK.
PLEASE GUYS USE OTHER SITES OR COMPANY TO BUY YOURS THINGS, WITH THIS COMPANY YOU’LL ONLY HAVE TROUBLES!!!!!
PS they are selling the foldable shopping bag in WOWCHER for 9.99£ now. Still a lot, BUT IF SOMEONE WANT TO BUY, USE WOWCHER, ON THE SITE OF DOMO SECRET IS 29.99£ hahahahaha EVEN WORSE

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

As always 1 star so I can leave review!!!

As always 1 star so I can leave review, absolutely shocking company. Wowcher and other companies are taking money from people and not receiving their item. I just got a reply from a company who said that the item I ordered was out of stock and would refund me through wowcher, well guess what this company that is out of stock is still selling the item via wowcher at a higher price than I paid selling 116 in the last 24 hours, how is this possible if I ordered a month ago!!! Note this is the second time this has happened to me in the last month needless to say I will be taking this further now. If wowcher and these big firms are in cahoots so that people have no option but to buy crap they don’t need to use credit given then they should be shut down!!! So wowcher, who got the plan and Domo Secret I have proof, screenshots of you still selling the items I ordered absolute joke and trading standards here I come!!!

May 4, 2020
Unprompted review

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