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Donaghy Bros Reviews 

16,299
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent product quality, often finding effective and reliable appliances significantly cheaper than elsewhere. The delivery service is consistently noted for its speed and efficiency, often arriving sooner than expected, even during peak demand. Reviewers appreciate the overall great service and helpful staff, making the ordering process smooth and pleasant. However, some customers also noted occasional issues with delivery communication, such as lack of notice or problems with third-party couriers leading to failed attempts. A few people also mentioned concerns about product packaging or minor defects upon arrival, like non-working remotes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and efficient... See more

Product

Users describe positive interactions with product, often highlighting the great quality and functionality of... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Customers had positive experiences with service, often describing it as quick, efficient, and polite. Many... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of placing an order and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to Maria! We needed an ice cream van for our disability social club BBQ at short notice, and she came to the rescue. Maria was so friendly and welcoming to everyone, making the experi... See more

Company replied

Rated 5 out of 5 stars

Was able to order two Dyson Cooling fans when everywhere was out of stock (indefinately due to heat). Delivery time was supposed to be 3 days, but ordered late Thursday and arrived mid day Sund... See more

Company replied

Rated 5 out of 5 stars

I found this Morphy Richards generator steam iron so much cheaper here than anywhere else that I was concerned it was a rogue company but it was far room it. The iron is fantastic and the service fro... See more

Company replied

Rated 5 out of 5 stars

Ordered a Dyson AM07 cooling fan during the June heatwave. Had it in stock for one or two day delivery, at £10 cheaper than other places that couldn’t deliver for 6 weeks, it came slightly over th... See more

Company replied



Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(16,299)

2,080 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , delivery and great products at brilliant prices . Highly recommended retailer .

June 23, 2026
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Reply from Donaghy Bros

That's super to hear! Thank you for leaving us a review 😊

Rated 2 out of 5 stars

Delivery was not dispatched and after…

Delivery was not dispatched and after waiting a few days I phoned up and issue was addressed straightaway. Result was 13 days between order and delivery which affected our kitchen schedule. So negative review for delay, positive for addressing it when I phoned.

June 18, 2026
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Reply from Donaghy Bros

Thank you for your feedback. We're sorry for the delay with your delivery and understand how frustrating it must have been, especially as it impacted your kitchen schedule. We're pleased we were able to resolve the issue promptly once you got in touch, but we appreciate that the delay shouldn't have happened in the first place. Thank you for your patience and for recognising our efforts to put things right.

Rated 5 out of 5 stars

Price was very competitive

Price was very competitive, delivery was prompt and hassle free, product was as advertised. Overall a good experience, would happily shop with Donaghy bros again

June 23, 2026
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Reply from Donaghy Bros

That's super to hear! Thank you for leaving us a review 😊

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price and good communication.

June 23, 2026
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Reply from Donaghy Bros

Great to hear :)

Rated 4 out of 5 stars

Issue with delivery company was…

Issue with delivery company was resolved by re sending item using a different and more reliable delivery service so good received perfectly in the end

June 16, 2026
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Reply from Donaghy Bros

That's great to hear but we of course apologise for the initial issues! Glad it was sorted though.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic
Buy all my electrical ftom this company
Prices delivery the best
I would not look any further
Amazing

June 21, 2026
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Reply from Donaghy Bros

Absolutely fantastic
Buy all my electrical ftom this company
Prices delivery the best
I would not look any further
Amazing

Rated 5 out of 5 stars

Good communication

Easy to order.
Good communication.
Arrived on time.

June 15, 2026
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Reply from Donaghy Bros

Thank you for your review! 😊 We're so pleased to hear you found the ordering process easy, our communication helpful, and that your order arrived on time. We really appreciate your support and hope to welcome you back again soon!

Rated 5 out of 5 stars

Very happy with the fridge freezer and…

Very happy with the fridge freezer and fan I purchased over the past few months. Delivery is very quick and installation was friendly. Better than the likes to Curry’s, which for a local Northern Ireland firm is great to see.

June 13, 2026
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Reply from Donaghy Bros

We are absolutely delighted to hear you are happy with the service you received and will enjoy using your new appliance!

Rated 5 out of 5 stars

Good value

The appliance I ordered was £100 cheaper than any retailer in England and delivery was pretty swift. Arrived well packaged and undamaged, would order from here again.

June 13, 2026
Donaghy Bros logo

Reply from Donaghy Bros

We are absolutely delighted to hear you are happy with the service you received and will enjoy using your new appliance!

Rated 5 out of 5 stars

Super Impressed

Great price, fast efficient service.

June 17, 2026
Donaghy Bros logo

Reply from Donaghy Bros

Delighted to hear George, hope you are enjoying your new appliance :)

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing for the Dyson vaccum cleaner, fast delivery.

June 12, 2026
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Reply from Donaghy Bros

Great to hear! Thanks for leaving a review :)

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