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Donaghy Bros Reviews 15,769

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,502 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, competitive prices, and efficient delivery. Many people highlight the ease of ordering and the promptness with which their products arrive, often noting that items are well-packaged and in perfect condition. However, some customers were not happy with issues related to delivery tracking, delayed collections, or receiving faulty products. A few people also mentioned receiving items that appeared to be opened or used, or experiencing difficulties with refunds and customer service when problems arose.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Product

Reviewers mention positive feedback about product quality and value. Many customers praise the excellent... See more

Price

Clients share positive opinions on price, consistently finding great deals and competitive pricing. Many... See more

Service

Users describe positive interactions with service. Many reviewers praise the excellent, fast, and efficient... See more

Order

Consumers generally express satisfaction with the ordering process, highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range of stock. Easy online experience. In the oast, I've needed to phone Donaghy Bros and they have been great to deal with. Free delivery and good communication. I've bought 3 appliances from... See more

Rated 5 out of 5 stars

Great prices and a great service with swift delivery, all in all a smooth transaction. Love the new big Samsung tv. I would definitely recommend to anyone looking to make a purchase for anything elect... See more

Company replied

Rated 5 out of 5 stars

Fantastic costumer service. Kevin helped us find the right appliances for our home at a great price. Delivery and installation was the next working day. I will not be going anywhere else in the future... See more

Company replied

Rated 5 out of 5 stars

Competitive price, delivery included and with me in four days. Good double packaging and no damage from Northern Ireland to Dorset. Tracking was less than perfect but was that down to the supplier or... See more

Company replied



Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great offer

The offer on the induction hob was exceptional, too good to miss and as we weren’t in a rush the extra few days delivery from Northern Ireland was not an issue

April 17, 2026
Rated 5 out of 5 stars

great service

easy to use web site
price same or less than others viewed
helpful on the phone (including a HUMAN!)
delivered really quickly
delivery guy helpful
nice job thank you!

April 18, 2026
Rated 4 out of 5 stars

Overall good

Good products, good price but actually a little slow to deliver. However, I’ll support local by choice when it works. Will check Donaghy Bros out again.

January 1, 2026
Rated 5 out of 5 stars

Simple,

Simple, easy transaction. Delivered fast and delighted with my ooni today oven.
Thanks folks.

Anthony
Co.meath

April 21, 2026

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