Donaldsons Kilt Suppliers and Tartan Accessories Reviews 653

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the efficiency of the ordering process, often highlighting the personalized attention received. Many people appreciate the prompt and reliable delivery service, even for urgent or custom orders, and frequently mention the helpful and communicative staff. However, some customers experienced issues with incorrect items being delivered or delays in receiving their orders, though these were often resolved. A few people also noted that the quality of some items did not meet their expectations.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the beautiful... See more

Quality

Users describe positive interactions with quality. Many customers are very happy with the quality of items... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and quality. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

I had ordered a brown Thistle sporran and a black Thistle sporran was derived. After advising Donaldson's of the error they graciously informed me would make my order correct and send it to me, whic... See more

Company replied

Rated 5 out of 5 stars

I placed an urgent order for a hand fastening tartan for my daughter’s wedding the following week. It needed made specially and I received it within a few days. The excellent friendly attention was... See more

Company replied

Rated 5 out of 5 stars

Great selection, but not all tartans are always available. Still the customer care personnel are very helpful and you will always be pleased. The material of the cloth is of high quality although i... See more

Company replied

Rated 5 out of 5 stars

I had left it late to get a tartan cummerbund and bow tie for a wedding. Donaldson’s were amazing, very fast responses via email confirming they’d be able to help, goods arrived as expected via 24h tr... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

If you’re looking for tartan then you’ve come to the right place. Like you, we love tartan and its association with Scotland. Our tartan cloth is woven in Scotland’s traditional weaving mills - something we’re very proud about. This means that your kilt, your tie, your trews, your cummerbund and your skirt will all be entirely Scottish, as will be your sporran, kilt belt, lapel badge, brooch and sgian dubh. We guarantee satisfaction on every order, and our customers very kindly take the time to tell us they get it. Shopping at Donaldsons puts you in satisfied company. Lastly, we follow Scotland’s ancient trading traditions and ship our products worldwide, which means we’ll ship directly to your country. And we’ll ship to you for free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

653 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent quality

Well made and the colours are vibrant

February 27, 2026
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Roy

Great, that's so nice to hear. Thanks for taking the trouble to write.

And thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Wear a waistcoat

This was an efficient service making a great product. Husband delighted.

January 31, 2026
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Judy

As are we after reading your review. Thanks for taking the trouble to write.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Very nice cuff links.

Very happy with the cufflinks. The ordering process was very smooth. Nicely boxed. Quick delivery.

January 16, 2026
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Ms Mcgrory

Sounds like we successfully hit all of your order criteria. Thanks for writing.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

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Rated 4 out of 5 stars

A good quality product

The sash purchased was good quality and came quickly once the order ws confirmed. However, the advice that the tartan originally ordered was no longer available was slow to come and a little disappointing as it was availble when ordered.

January 16, 2026
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Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Iain

Thanks for taking the time to review your experience. Yes, sometimes cloth is out of stock as it's being rewoven at the mill.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Expedited delivery in time for Burns Supper. Thanks. Item is good quality and price.

January 22, 2026
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Sandra

It's a busy time of year for us. Great that you received your order for your event.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

East to order

East to order, great communication, fast delivery to New Zealand.

January 9, 2026
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello

Thanks for the great review.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

I love this company

I love this company. Whenever I need something with our tartan, this is where I go. The work is always excellent and it arrives fairly quickly.

December 19, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Janelle

Wow! Thanks for the amazing review. Looking forward to serving you again.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

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Rated 5 out of 5 stars

Kilt buckle

Delivered on time and packed well. Buckle is of good quality and heavy. Also little personal handwritten thank you note enclosed A+

November 28, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello John

Thanks, that's great to hear.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Great quality products

Great quality products, shipping time was decent.

December 5, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Fabian

Thank you for your review.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

10/10 experience

So many beautiful patterns to choose from. Delivered really quickly and even came with a hand written thank you card. 10/10 experience!

December 5, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Ethan

10/10! That's lovely to read.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Donaldsons Good To Do Business With

Donaldsons were easy to deal and supplied an excellent gift (in my family tartan. I was really pleased with its quality.

November 28, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Andrew

That's great to hear. thank you for writing.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

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Rated 5 out of 5 stars

Brilliant product

Brilliant product. Slight delay in sourcing one of the items, but I was kept informed.

November 28, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello John

Thanks for your review. Most of our products are made to order and sometimes take a little longer to supply because of this. But great to know it was brilliant!

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Absolutely standing service from…

Absolutely standing service from Donaldsons.
We got the ties for my father’s funeral. They went beyond and above and also tried to get more ties, they were absolutely amazing and we were so grateful for the service.

Thank you.

November 19, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Angela

You were very welcome and thank you for your lovely review.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Hard to find.

Bought for elderly mum who likes to wear a headsquare. Not too thick but nice and warm. Didn't realise dry clean only but hopefully doesn't require washing.

November 7, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Sandra

Thanks for your review. our head squares are very popular. As they're made, like many of our products, from 100% wool, we always recommend you take care when cleaning.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

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Rated 5 out of 5 stars

These folks were focused on…

These folks were focused on understanding what l was looking for & provided me with a great product at a great price!

November 7, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Tommy

Thank you for your lovely review.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Lovely sash

Lovely sash, with history of tartan on label.

November 14, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Serena

Thanks for your review - much appreciated.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

Rated 5 out of 5 stars

Easy to use website.

Easy to use website.
Products are beautifully made.

November 14, 2025
Donaldsons Kilt Suppliers and Tartan Accessories logo

Reply from Donaldsons Kilt Suppliers and Tartan Accessories

Hello Lynn

Great to hear - thank you.

Thanks for visiting Donaldsons.

Kind regards

David
Donaldsons Of Scotland

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