Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time. So simple to book a date and time of collection to suit y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch. Having information about the associated charities is r... See more
I unfortunately lost my husband suddenly and had 3 wardrobes full of clothes to donate. Easy to book, no fuss and collected on time. Takes all the hassle out of traipsing around charity shops. You ca... See more
I spotted this company on an advert on Facebook as I don’t drive I am unable to go to the charity myself so this was the greatest opportunity to book this firm to collect my bags. The whole procedure... See more
Company details
Written by the company
Empowering Donors, Supporting Charities: The Vision of Donate Clothes UK. Dive into the world of sustainable clothes donation with Donate Clothes UK. Our platform stands as a testament to the power of collective effort. We believe that every piece of clothing can make a difference. By reshaping the landscape of clothes collection in the UK, we bridge the gap between donors and charities. Our innovative approach ensures that your donations not only benefit the environment by reducing textile waste but also support various British charities.
Contact info
16 Queens Court, Greets Green Road, B70 9EG, West Bromwich, United Kingdom
- 0330 380 1677
- support@donateclothes.uk
- donateclothes.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star service
Convenient and reliable way of recycling. I have used this service four or five times and it has always been a positive experience. Thank you.
December 23, 2025
Advertisement
Easy to arrange and always on time when…
Easy to book appointment and all can choose there charity clothing goes to.
Very friendly staff
December 15, 2025
Great service
Great service.
Just bag your clothes and order a collection from your home.
They are always reliable and communicative. An easy way to donate clothing to charity.
December 17, 2025
Advertisement
Easy way to donate
I was kept up to date of collection, where the driver was and what time they would collect. Friendly staff and an easy to use service. Thank you.
December 9, 2025
I always ues this charity
I always ues this charity, because they are reliable and efficient.
December 10, 2025
Advertisement
Brilliant service of collection unused…
Brilliant service of collection unused clothing and accessories for charity. So easy to book collection online.
December 10, 2025
Brilliant from start to finish
Cannot fault this company. Second time of using them and they are very efficient. On the day of picking up my bags from my home, they kept me informed when the van was in my area and gave me a minute by minute countdown. So easy to use. Go to their website, pick an available delivery date, tell them how many bags and where you will leave them and that’s it. Soo much less hassle than taking it to the Charity shops, only to be informed they aren’t taking any bags that day.
December 9, 2025
Unprompted review
Collection
Brilliant kept me up to date on time of collection with texts well in the time would highly recommend and will DEFENITLY use again and recommend to others
December 9, 2025
Advertisement
Brilliant service from start to finish
Brilliant service from start to finish. Wish some of the large companies could take a leaf out of their book and offer such an efficient service.
December 2, 2025
Unprompted review
Efficient, easy to use
Saw an advert pop up for Donate Clothes UK just as I was having a clear out. Had a look at the website and booked collection in for the next day. You can leave instructions as to where the driver collects the bags. You then get a booking confirmation with estimated collection time and you can track the driver live when the time is near. Friendly and polite driver. Excellent. Will use again.
November 21, 2025
Unprompted review
Advertisement
There prompt collection
November 20, 2025
Great service arrived on the time scale…
Great service arrived on the time scale given highly recommend
November 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.