Donate Clothes UK Reviews 2,300

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease and efficiency, making the process of donating unwanted clothes simple and rewarding. The booking process is highlighted as straightforward, with many appreciating the intuitive website and the ability to choose convenient collection dates and times. Reviewers frequently mention the excellent communication, including text messages with exact time windows and real-time tracking, ensuring they are well-informed throughout the collection process. The staff, particularly the collectors, are often described as pleasant, friendly, and professional, contributing to a positive overall experience. Many customers also appreciate the convenience of leaving bags outside for collection and the prompt, on-time service.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency and ease of use.... See more

Delivery service

Users describe positive interactions with delivery service, consistently reporting that collections happen... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their pleasantness, politeness, and... See more

User experience

Consumers find the user experience to be positive, highlighting its ease and simplicity for decluttering and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as very easy and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time. So simple to book a date and time of collection to suit y... See more

Rated 5 out of 5 stars

It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch. Having information about the associated charities is r... See more

Rated 5 out of 5 stars

I unfortunately lost my husband suddenly and had 3 wardrobes full of clothes to donate. Easy to book, no fuss and collected on time. Takes all the hassle out of traipsing around charity shops. You ca... See more

Rated 5 out of 5 stars

I spotted this company on an advert on Facebook as I don’t drive I am unable to go to the charity myself so this was the greatest opportunity to book this firm to collect my bags. The whole procedure... See more


Company details

  1. Donations Center
  2. Charity
  3. House Clearance Service
  4. Professional Organizer
  5. Recycling Center
  6. Thrift Store

Written by the company

Empowering Donors, Supporting Charities: The Vision of Donate Clothes UK. Dive into the world of sustainable clothes donation with Donate Clothes UK. Our platform stands as a testament to the power of collective effort. We believe that every piece of clothing can make a difference. By reshaping the landscape of clothes collection in the UK, we bridge the gap between donors and charities. Our innovative approach ensures that your donations not only benefit the environment by reducing textile waste but also support various British charities.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,300)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth Every One of the 5 Stars

Blown away at the response to my request from beginning to end. Love how you are issued a time slot on the day of collection and then you can actually see in real time how far away the collector is from your home. If not a home you receive an email to advise the collection has been made. Spot on with everything and a very pleasant well mannered/helpful collector, the bags I had were very heavy. Worth every one of the 5 stars given and will be using again very soon as I have a lot more to donate.

October 14, 2025
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Rated 5 out of 5 stars

Easy to fill in form online

Easy to fill in form online. Informed delivery time slot. Tracking information in real time. Collection exactly on time. Collection by very nice young man. Will definitely recommend to family and friends. Overall 5 star company.

September 26, 2025
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Rated 5 out of 5 stars

Great service

Great service, you able to choose a collection date and they will keep well update you with the times.
You also able to support charities with your donation which is very cool.

September 11, 2025
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