I had a fantastic stay at Sunset View. The accommodation was spotless, spacious, and beautifully presented, with everything needed. The check-in/out process was smooth, and communication with the hos... See more
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Booked apartment for Ayr show a year in advance. Then received phone call to say that apartment was no longer available and would be give an alternative. I agreed to this. Then received a further ph... See more
Had a great short break at Links View in Prestwick. Great location and lovely apartment. Had a couple of minor issues that were quickly addressed by the Donnini staff who were informative and helpf... See more
We stayed at the Lookout in Prestwick. It's a beautiful well designed apartment with wonderful views, can't fault it. Everything you need in this duplex. Good internet connection , handy for publi... See more
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Company details
- Self-Catering Accommodation
- Group Accommodation
- Holiday Home
- Pet-Friendly Accommodation
- Serviced Accommodation
- Vacation Rental
Written by the company
For business. For leisure. For extended stays. Donnini Apartments have over 65 stunning serviced apartments and houses, mainly across South Ayrshire, Scotland. So whether you are looking for a romantic weekend in a beach front property, or the perfect home to relocate your family to, Donnini Apartments have got you covered. Give us a call to discuss your requirements with a member of our team.
Contact info
Hartfield House, KA7 2TS, Ayr, United Kingdom
- 03300 130 882
- hello@donnini.co.uk
- donnini.co.uk
4.2
Great
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Liked · Location and view.
Liked · Location and view.
Disliked · A mismatched bathroom suite, rusty radiator, mold on wall. No freezer facilities. Years of dust and fluff on light fittings. Filthy, dog hair/sand everywhere. Spilled drinks under couch. Sofa bed falling apart. Draughty patio doors. Broken furniture held together with sellotape?? Bad tile finish in Kitchen. Many of these issues being reported to them years ago?? We lost 3hrs of Saturday due to having to pack, move and unpack again. Moved to 57 Churchill tower which obviously hadn't even been checked if it was fit for habitation even though there was a Donnini member of staff in the vicinity when we arrived. It had a really strong smell of stale cigarette smoke. Tobacco/ash on furniture. Holes in wall held together with sellotape. Litter under beds, blood stained mattress. All soft furnishings in living room had marks & stains. Filthy windows, cobwebs. Remnants from past tenants in wardrobes, on kitchen cupboards and in hallway cupboard. Dirty grout in bathroom. Dirty/broken glasses. Sticky floors. Dirty, threadbare living room rug. Literally a burst couch in living room. Clanging parking garage door below reverberating right through the flat regularly. We were woken at 6am by it this morning! 11 emails and over 100 photos later and all we get are paltry excuses and offered £40 off our NEXT 'Luxury' Donnini stay by a nameless employee who kept banging on about Donini's high standards! Making a complaint to booking.com as this wasn't by any means a cheap break. This was supposed to be a treat for the last few days of bereavement leave so needless to say we will never book another Donnini managed property.
February 10, 2023
Unprompted review
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Don't book, not work £330 for 12 hours
11.30 pm looking for a room for the night and this was the only one available. Donnini apartments in ayr. Everything looked lovely but on closer inspection, there were little problems, like loose water taps and a noisy town centre (it was a Saturday so can be expected in a town centre). Now we get the price, I stayed from 11 pm on the 28th of May till 11 am the next morning on the 29th of May had to be out by 11 am, at a cost of £330. Complete rip-off. I will not be using them again, I would rather sleep on the beachfront in the car than book with these people again just out to rob you. All in all very bad weekend and even worse paying £330 for 11 hours
May 30, 2022
Unprompted review
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