DoNotAge.org Reviews 

555
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, trusting them for their health benefits and the thorough research behind them. Many people also highlight the exceptional customer service, noting the team's responsiveness, helpfulness, and quick resolution of inquiries. However, some customers reported issues with product quality, including items expiring quickly, oxidation, flimsy packaging, or receiving incorrect quantities. A few other people also felt that customer service was slow to respond, misleading about promotions, or problematic when attempting returns.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the high quality and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness and... See more

Service

Customers consistently note positive experiences with service, often praising its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycli... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing company. Their customer service is Excellent. I love the supplements and the staff!! I’m now taking several ingredients and feeling much much better. My cognitive function is... See more

Company replied

Rated 5 out of 5 stars

The best place to get your supplements, genuinely I had an issue with one of my orders after a year of buying from them, and support resolved it within a day plus they offered me a free supplemen... See more

Company replied

Rated 5 out of 5 stars

I love this company. The professional team is amazing. Always available to answer your questions. The shipping process is simple and quick and the supplements are of SUPERIOR QUALITY. I am so gratefu... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Vitamin and Supplements Store

Written by the company

The most trusted name in age reversing supplements, including the highest quality NMN and trans-resveratrol on the market.


Contact info

4.1

Great

TrustScore 4 out of 5

555 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(555)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pure NR has helped my Post viral & autoimmune brain fog

I have been taking Pure NR since January 2024. It is the only product that has helped with my brain fog. I went from not being able to do basic multiplication, to almost my old self. It has been a total game changer for me. Friends noticed after two weeks. My mind didn’t wander when talking to them, I could follow my train of thought and find the correct words. When I stopped taking them on two occasions to be certain the changes were down to NR, my symptoms returned within two weeks.

July 1, 2025
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Reply from DoNotAge.org

That's great news Michelle, thank you for your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Easy ordering and excellent products

Amazingly they have an easy to use website, which I appreciate. Ordering becomes easy, and their offers are excellent. Pricing is very competitive. In my experience orders take 3 to 4 days to arrive. I use a range of products, but a shout out for Ca-AKG which has had a noticeable effect on my energy levels. I have been very impressed.

July 1, 2025
Unprompted review
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Reply from DoNotAge.org

This is great news Graham, we really appreciate your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Exceptional

The service and transparency of the products are just a few things to brag about. I like the rewards program so much. Your company listened to me when I told them I didn't like the new containers my NMN came in. They gave me my original ones from the first time I ordered from you. You listened to what I had to say!! Thank you for being a part of my 70 yr.old life. I feel so much younger because of your products.

June 13, 2025
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Reply from DoNotAge.org

Thank you for your review Gina, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Top notch products and top notch…

Top notch products and top notch customer service. Enough said. Definitely recommend!

June 30, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you Ricky, we're really pleased to hear this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I've once again started using the…

I've once again started using the Spermidine product. There was a minor issue with the delivery and customer service was quick to respond.

The high quality products and good service will keep me coming back!

I've been impressed enough to order for my aunt as well.

June 23, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your great review Clif!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

I do not understand why I needed to pay…

I do not understand why I needed to pay an extra 50 dollars to recieve my purchase that was free shipping

June 29, 2025
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Reply from DoNotAge.org

Thank you for your review John, we appreciate your feedback.

We can see that our Support Team Manager has been in touch with you to explain that there are some ongoing issues with DHL in Canada, and we had to temporarily use an alternative courier to ship our Canadian orders, unaware they would charge you customs fees to release your order. As mentioned in our correspondence, we have since resolved these issues and moving forwards, any future orders will not be subject to any such unexpected fees.

As advised in our email to you, we sincerely apologise for this, and have requested your receipt so that we can refund you of those charges.

We feel once we have received this receipt from you and refunded those charges to you, it would be great if you would perhaps revise your review.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Great products

Great products. Easy to order.

June 16, 2025
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Reply from DoNotAge.org

Thank you for your review Jimmy!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Excellent Service

Service: Top notch. The guy I’ve interacted with - Charlie is customer service personified. Makes me feel like I’m buying a 5 star product, handled with kid gloves and treated like a star.

Product: I honestly don’t know if I can attribute all the positive things I’m feeling to it, I’m taking quite a few of their stuff and feel more energy and my skin is glowing. But I’ve also lost weight and investing in better skin care - so it may be attributed to that. I cannot say. I do know that when I compare their products to others, reviews are better and feedback is better.

I do wish they continually reached out and gave advise on how to combine their product, I also wish the packaging contained more guide and instructions.

But overall - seems like a top class company.

June 25, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your detailed review Odafe. If you require any further detail about our products, please feel free to reach out to our Support Team at hello@donotage.org, we're more than happy to assist you!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

This Scientist / Researcher Loves & Demands DONOTAGE.ORG Ingredients!!

Where to start? Quality, Honesty and Reliability are the first three words I think of when you mention Do Not Age! It shows up in their People, Products and Professionalism. Just Crisp to work with and spot on accuracy whether it be from the research they support to the way they defend our rights as consumers of key life-supporting and therefore life-changing ingredients. To the person they have exemplified the partnership in both my research and scientific work with the best ingredients and readily answer questions honestly and transparently. From researchers to the warehouse crew shipping orders and helping with questions and overcoming the limitations of third party shipping companies. In my strong opinion you can not do better than DoNotAge as a partner in your health and longevity! Highly recommended!!

June 27, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your great review Kevin, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Charlie was very helpful

Charlie was very helpful, competent and efficient

June 24, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your great review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Measurement on Products

I was upset and confused on the products that I ordered in quantity. I usually count on by how many canister per categories. They go by the number of grams per canister. They don't use the word canister only gram. I realized that they are doing it differently. It was about a week for going back and forth via email communication and finally I asked for the company rep to call me. It was solved and I am happy, because I understand how they operate it. This guy, Charlie provided me a great attentive and customer service!

June 13, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your fantastic review, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

DoNotAge a source you can trust

Knowing that the staff has the experience/expertise to explain what every product does and is intended to do makes me feel confident and that’s why I feel good about taking NMN,TMG,APIGENIN,vitamin D&K2 among other supplements
Thank you DoNotAge for being there to assist with my health.

June 26, 2025
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Reply from DoNotAge.org

Thank you for your review, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Company great with customer interactions!

I have just been taking a few of the supplements since May. I am a 59 year old female. Diagnosed with Fibromyalgia, osteoarthritis, degenerative disk and the list goes on. I have been a personal trainer for 30 years and still lift weights daily trying to keep going! A physician friend told me he has been taking NMN from this company and it was a game changer for him so I have added it to my large list of supplements. I am feeling better and will be researching others from this company to see if I should add them. They are very good about answering any questions I email them about. I appreciate this especially because I try to do a LOT of research about any supplement I take.

June 26, 2025
Unprompted review
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Reply from DoNotAge.org

Thank you for your great review Kelly, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have been a customer of DoNotAge for…

I have been a customer of DoNotAge for more than 6 years now and no one bests this company on quality of product or service . What about price ? There are some companies out there who offer lower prices I’ve seen several of them and in the first year tried a few . I won’t make that mistake again . There is a reason for their lower price it’s lower quality and in some cases like anything you buy on Amazon is no quality . Seriously DoNotAge will save you money in the long term. Friends of mine who I recommended DoNotAge too thought they could save money too and they even came back to me saying hey NMN does not work - only to discover they bought it from some supplier that must have made it in their bathtroom with and added some baking soda and flour. They learned the hard way . I also love their continuous solid advice about how to combine their products , when to take them and they make it very clear DoNotAge products are not the holy grail and encourage everyone to exercise, watch your diet and sleep. Oh they continue to introduce new products but only after they do their own research and there are no new products every week . Instead they are very selective about what they introduce. Shout out to the support team especially Samantha , Tom, Charlie and the rest who go out of their way to fix any issues weigh deliveries . One time it was my mistake and they solved that problem too without me having to pay . They are loyal to their loyal customers. Alan Graves has done an amazing job building this company ,.

June 26, 2025
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Reply from DoNotAge.org

Thank you Thomas for your detailed review, we're really pleased to have you as a valued member!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Great high quality Products

Great high quality Products. Informative Company.

December 2, 2024
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Reply from DoNotAge.org

Thank you for your review Peter!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I absolutely love this company and its products

I absolutely love this company and its products.
Its products have transformed my life and has made me feel like I was in my 20's (not 30's), I feel 40 years younger, proof?
I can compete with my 23 year old son. Sometimes I leave him in the dust!
This is coming from someone who was born with pernicious anemia and chronic fatigue syndrome. Fixed my gut issues but DoNoAge.org supercharged my life.

June 12, 2025
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Reply from DoNotAge.org

This is fantastic news Aziz, we're really pleased to hear you're happy with our products!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

100% pure products independently…

100% pure products independently verified, prices are reduced whenever possible, excellent source of food complements and research on health and longevity.

May 13, 2025
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Reply from DoNotAge.org

Thank you Pierre, we really appreciate the review you have provided!

Kind Regards,

DoNotAge.org Support Team

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