Dont Waste Money Reviews 

5,631
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. Price Comparison Site
  2. Boiler Supplier
  3. Electric Utility Company
  4. Energy Supplier
  5. Green Energy Supplier
  6. Mobile Network Operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,631)

2,641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience

I had a great experience

August 7, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Richard, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

British gas the switch excellent 👍

Excellent service and easy to get on with the switch plus no worries quick and easy plus I'm already saving thank you all round.

August 4, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Paul, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Very good pairing

Very good pairing. Lively , humorous and sorted everything 👌
Explained comparisons and hopefully we will save some money. 🤞
Unfortunately we did not get their names but nice sales people and know their stuff. Thank you

August 4, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

Services

Very good attention for customer

August 4, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Uziel, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

I was misled by the sales reps

I was misled by the sales reps. I wasn't able to do what they advised me to do which I ended up paying more on my gas and electricity

August 4, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Vikki, thank you for your feedback. We’re sorry to hear that you feel you were misled during the sales process and that this resulted in you paying more for your gas and electricity.
We take concerns regarding the information provided by our representatives seriously. Please email enquiries@dontwastemoney.co.uk with further details of what you were advised and what happened afterwards, so we can investigate the matter fully.
Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The company staff was so helpful and…

The company staff was so helpful and explained everything to us slowly and calmly we couldn't find any faults with them please keep up your great work

August 4, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Colin, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

The guy switched me over from EDF to…

The guy switched me over from EDF to British gas, told me he changed my tariff with edf from £100 exit fee to a tariff with no exit fees and I have now received a final bill from edf with £150 exit fees. I would like compensation for this

August 3, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Rebekah, thank you for your feedback. We’re sorry to hear about the concerns you’ve raised regarding the exit fees charged by EDF.
Please email enquiries@dontwastemoney.co.uk with a copy of your final bill showing the £150 exit fee, along with any further details of what you were advised during the sales process. We can then investigate the matter fully and review your concerns regarding compensation.
Thank you for bringing this to our attention.

Rated 4 out of 5 stars

Polite

Polite, honest, no pressure & very helpful

August 6, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Rena, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The agent was very knowledgeable about…

The agent was very knowledgeable about the energy. He was confident and very pleasant whilst explaining terms. He was not at all “pushy”! A very well presented Manager. One happy customer thank you. Managers name Kelvin Robinson.

August 6, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Teresa, thank you for your wonderful feedback. We’re delighted to hear that Kelvin Robinson was knowledgeable, confident, and pleasant throughout your interaction.
It’s great to know that he explained everything clearly without being pushy and that you felt comfortable and well informed. We’re pleased to hear that you’re a happy customer!
Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

The girls were amazing and lovely…

The girls were amazing and lovely really polite and explained everything great

August 6, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Staff were amazing

Staff were amazing

August 5, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Tracy, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Met Michael and Jessica

Met Michael and Jessica, lovely people helped me switch to British Gas and explained everything really well !

August 6, 2026
Unprompted review
Dont Waste Money logo

Reply from Dont Waste Money

Hello Hayley, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

The young lady was very polite and…

The young lady was very polite and helpful with all of inquiries i asked

August 3, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello William, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

New Tariff

Very good at Explaining all about the new tariff

August 5, 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Maurice, thank you for your feedback, we’re really glad to hear you were pleased with the service.

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