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Doonails Reviews 9,296

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a great experience with DOONAILS. The nails were very easy to apply, even for a beginner, and the instructions were simple to follow. I also love that they’re reusable, which makes them a gr... See more

Company replied

Rated 5 out of 5 stars

I stopped using nail salons a few years ago, actually when Covid hit. That's when I started experimenting with other nail products. I have tried many types of nails from press-ons to nail wraps to... See more

Company replied

Rated 5 out of 5 stars

I’ve been using these nails since February and they’re great. My nails underneath have grown out and are healthy for the first time in over 25 years. I had a problem with an order back in April and th... See more

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Rated 1 out of 5 stars

I keep receiving emails about new products available to members only. I’ve been a member for quite some time. I cannot purchase them. The website takes me to a login page I login and then it will not... See more

Company replied

Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Nail Salon

About Doonails

Written by the company

Wir sind DOONAILS und wir haben eine große Mission: Wir wollen den Maniküremarkt revolutionieren und deine Einzigartigkeit mit unseren Produkten perfekt unterstreichen.

Wir wissen, dass jeder von uns seine ganz eigenen Vorstellungen und Bedürfnisse hat, wenn es um die perfekte Maniküre für zu Hause geht. Ein Produkt für alle? Das gibt's bei uns nicht. Stattdessen gehen wir auf deine Wünsche ein und bieten dir genau die Routine, die zu dir passt. Egal, ob langanhaltende und kreative Designs mit Dipping Powder, oder ein sofort perfektes Ergebnis in wenigen Minuten dank unserer hochwertigen Soft Gel Press Ons. Bei uns findest du für jede Gelegenheit die passende Lösung zu deinen Nägeln in Salonqualität.

Unser Doonails Team kümmert sich um dich.

Du glaubst, dir fehlt für die perfekte Maniküre das nötige Geschick? Wir überzeugen dich vom Gegenteil! All unsere Produkte wurden speziell für die Anwendung zu Hause konzipiert. Du brauchst weder zusätzliches Equipment noch Vorerfahrung. Wir machen Salonqualität für jeden zugänglich. Und egal, für welches Maniküresystem du dich entscheidest, du bekommst neben allen notwendigen Produkten auch das nötige Wissen und Know-How direkt mit an die Hand. Von unserer ausführlichen Broschüre über zahlreiche Anleitungsvideos und Tutorials hin zu unserer wundervollen Facebook-Community - auf jedem Schritt deiner Nail Journey wirst du von uns begleitet und wir stellen sicher, dass du dich gut aufgehoben fühlst, während du deine Maniküre ganz einfach zu Hause genießt.

DOONAILS steht für so viel mehr als schöne Nägel. Es geht darum, eine Verbindung zu schaffen – zu uns selbst und zu dem, was uns alle ausmacht. Wir möchten dein Selbstbewusstsein so richtig aufblühen lassen und dir zeigen, wie wertvoll und einflussreich Selfcare ist. Überzeug dich selbst und verwandle deine Heimmaniküre mit DOONAILS in etwas ganz Besonderes!

DOONAILS SHOP

Love Nails, Doonails! 💅

Written by the company

Wunderschön und langanhaltende Maniküre
Wir setzen uns ein um jeden eine wunderschöne und langanhaltende Maniküre & Pediküre zu ermöglichen, die von jedem zu Hause gemacht werden kann. Wir ersparen Ihnen den Weg zum Nagelstudio.

100% Geld-zurück-Garantie

Bei Doonails liegt uns Deine Zufriedenheit sehr am Herzen.

Bei Doonails liegt uns Deine Zufriedenheit sehr am Herzen. Wir sind stolz auf die Qualität unserer Produkte und wir sind überzeugt, dass Du unsere Produkte lieben wirst. Deswegen bieten wir Dir eine 100% Geld-zurück-Garantie an. Solltest Du aus irgendeinem Grund mit Deinem Kauf bei uns nicht zufrieden sein, kannst Du das Produkt innerhalb von 30 Tagen nach dem Erhalt der Ware zurücksenden.

Contact info

Deine Perfekte Maniküre mit Doonails!

Starte deine perfekte Maniküre mit über 100+ individuellen Farben.

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The shopping experience was great

The shopping experience was great. Easy to use website.

May 7, 2026
Unprompted review
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Reply from Doonails

Hi Monica,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you had such a great shopping experience and found our website easy to use. That's exactly what we aim for!

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

Took me a few tries to get the nails on…

Took me a few tries to get the nails on so they won’t pop off. I think the third time is the charm. They are great nails and I get compliments on them all the time.

May 7, 2026
Unprompted review
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Reply from Doonails

Hi Amy!

Thanks so much for taking the time to share your experience! It's totally understandable that it sometimes takes a couple of tries to get the hang of applying the nails just right, but we're absolutely thrilled to hear that the third time was indeed the charm for you! And how amazing that you're getting so many compliments – that's what we love to hear! ✨

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

Easy to order and great product!

April 10, 2026
Unprompted review
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Reply from Doonails

Hi Lisa,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you found the ordering process easy and that you love our product. It means a lot to us that you had such a positive experience!

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

As advertised

As advertised. Last surprisingly well. Easy to do. Reusable

May 6, 2026
Unprompted review
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Reply from Doonails

Hi Caroline Kroushl,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that our press-on nails lived up to your expectations and that you find them surprisingly long-lasting, easy to apply, and even reusable. That's exactly what we aim for!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

It was easy to choose my bundle

It was easy to choose my bundle. Well set up site

May 6, 2026
Unprompted review
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Reply from Doonails

Hi Sherry,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you found it easy to choose your bundle and that our website is well set up. It means a lot to us that you had such a smooth experience.

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

The value

The value, the style and length choices, the ease of use—this is the first time I’ve been successful in applying press on nails that stay on

May 6, 2026
Unprompted review
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Reply from Doonails

Hi Pamela,

Wow, that's absolutely wonderful to hear! We're so thrilled that you've found success with our press-on nails, especially after trying others. It really makes our day to know you appreciate the value, style, length choices, and how easy they are to use – and most importantly, that they stay on! That's exactly what we aim for.

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

So easy to use

So easy to use! And I love that my own nails are already in better shape after years of going to a salon. No crazy light, no foreign languages being spoken!

May 5, 2026
Unprompted review
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Reply from Doonails

Hi Kathleen,
Wow, what an amazing review! We're absolutely thrilled to hear how easy you find our press-on nails to use. It's truly fantastic that your own nails are feeling healthier and stronger after years of salon visits – that's exactly what we aim for! We totally get wanting to avoid the 'crazy light' and 'foreign languages' experience, and we're so happy Doonails gives you that perfect, comfortable alternative at home.
Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

EASY TO PLACE ORDER

EASY TO PLACE ORDER - LOVE THAT THEY HAVE EXTRA SHORT WITH LOTS OF CHOICES..

May 4, 2026
Unprompted review
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Reply from Doonails

Hi Carol,

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you found the ordering process easy and that you love our extra short nails with all the choices. It makes us so happy to know we're hitting the mark!

Lots of love, the Doonails Team 💕

Rated 1 out of 5 stars

misleading bundle promos

update May 6:
I received an email reply which seems very AI-ish, justifying the price I was charged & claiming the prices I saw in the spring promo were actually in another bundle. I made screenshots & saved the spring promo site in wayback machine as well, so not sure how this justification can work, but we'll see what customer support says to the screenshots.

Original review May 4th:
just placed an order for their spring bundle - claiming 9EUR/ set (2+2)

I ended up having to pay 12.5 EUR/ set plus an additional 18 euros for things that are supposed to be free in the bundle (remover + file). What gives? This can't just be a VAT discrepancy it's too much.

When emailing support, I get an autoreply of being backed up, not to send another email. The claim on the checkout page saying "due to an internal system change, your order may currently take a little longer to ship than usual" seems more suspicious in light of the above.. Is this company in trouble? Will I ever see a partial refund or the products? Remains to be seen.. Will update depending on what happens next..

May 4, 2026
Unprompted review
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Reply from Doonails

Hi Dorothy,

We are so incredibly sorry to hear about your frustrating experience with your spring bundle order. Paying more per set and being charged for items that should have been free is absolutely unacceptable and not how our promotions are designed. We sincerely apologize for this misleading pricing and the concern it has caused.

It's also truly disheartening that you only received an an auto-reply from our support team. This is not the personal attention you deserve for such a critical issue. While we're managing a high volume, we are committed to resolving every customer's concern. Please know the message about internal system changes and shipping times is purely operational – Doonails is fully committed to our customers.

We want to make this right for you immediately. Please send us an email to support@doonails.com with your order details. We need to investigate the bundle pricing, the charges for the remover and file, and ensure your order is handled correctly. We are absolutely committed to finding a solution, whether that's a partial refund or ensuring you receive the correct products.

We truly value your trust and are determined to resolve this for you.

Warm regards, the Doonails Team 🌼

Rated 5 out of 5 stars

Already getting compliments and was so…

Already getting compliments and was so impressed that customer service replied to my email immediately and answered all my questions and concerns. I am so excited to stop using gel nails and the UV light. That was damaging my nails. This will be such a wonderful way to have nice healthy nails.

May 1, 2026
Unprompted review
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Reply from Doonails

Hi Linda Nease Myers,

Wow, that's fantastic to hear! We're so thrilled you're already getting compliments and even more delighted that our customer service team could help you out so quickly. It's wonderful that you're excited about healthier nails with Doonails and moving away from gel and UV lights. That's exactly what we aim for!

Lots of love, the Doonails Team 💕

Rated 1 out of 5 stars

Placed order 3 weeks ago and it still…

Placed order 3 weeks ago and it still has not shipped yet
Customer service replies back
Saying don’t contact us , we have received your request,
I am now trying to get the order cancelled

April 17, 2026
Unprompted review
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Reply from Doonails

Hi Harpreet,

Oh wow, I'm so incredibly sorry to hear about your experience. Three weeks without your order even shipping yet, and then getting a "don't contact us" message from customer service, is absolutely not okay and definitely not the Doonails standard we strive for. That sounds incredibly frustrating, and I completely understand why you're trying to cancel your order.

This is truly disappointing to read, and I want to assure you that this is not how we want our customers to feel. We really messed up here, both with the shipping delay and with how your inquiry was handled by our support team.

Please, could you send us an email at support@doonails.com? We want to personally look into your order, get to the bottom of why it hasn't shipped, and help you with the cancellation process right away. We're here to make this right for you.

Warm regards, the Doonails Team 🌼

Rated 5 out of 5 stars

The extra short nails were amazing

The extra short nails were amazing! Petite hands and typing means having problems with most nails.Doonails, however, fit, looked great and felt like my own nails. Thin, flexible and pretty. No thick, clumsy nails. I'm sticking to these. Just wish there were more colors in extra short.

May 3, 2026
Unprompted review
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Reply from Doonails

Hi A Woman,

Wow, thank you so much for this absolutely lovely review! It truly makes our day to hear how much you love our extra short nails. We're so thrilled they fit your petite hands perfectly for typing and feel just like your own nails – thin, flexible, and pretty, not thick or clumsy!

We also really appreciate your feedback about wishing for more colors in extra short. Your suggestion is super valuable as we're always working on expanding our range!

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

Very easy to order and select your nail…

Very easy to order and select your nail type. So happy and excited to try Doonails. Thank you. Debbie

May 3, 2026
Unprompted review
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Reply from Doonails

Hi Debbie,

Thank you so much for your lovely review! We're so happy to hear that ordering and selecting your nail type was very easy for you. It makes us incredibly excited that you're looking forward to trying Doonails, and we can't wait for you to experience them!

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

Love the coffin shape they fit…

Love the coffin shape they fit beautifully

May 3, 2026
Unprompted review
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Reply from Doonails

Hi Carolina,

Wow, thank you so much for your wonderful review! We're absolutely thrilled to hear that you love the coffin shape and that they fit so beautifully. It makes our day to know our nails are making you happy!

Lots of love, the Doonails Team 💕

Rated 3 out of 5 stars

I ordered on 4/23 and it has not even…

I ordered on 4/23 and it has not even shipped yet as of 5/3.

April 23, 2026
Unprompted review
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Reply from Doonails

Hi Laura,

Oh no, that's definitely not the experience we want you to have with your Doonails order, and I'm truly sorry to hear that your order from 4/23 hasn't shipped yet as of 5/3. Waiting for your new nails should be exciting, not frustrating, and it sounds like we've really fallen short here.

We understand how eager you must be to receive your products, and a delay like this is certainly not our standard. We're committed to getting your orders out quickly, and it sounds like something went wrong with yours.

Could you please reach out to our support team at support@doonails.com with your order number? They'll be able to look into this for you right away, find out exactly what happened with your shipment, and make sure we get your beautiful Doonails to you as soon as possible.

We really appreciate you bringing this to our attention and giving us the chance to make it right.

Warm regards, the Doonails Team 🌼

Rated 5 out of 5 stars

THE SITE IS EASY TO NAVIGATE AND TO…

THE SITE IS EASY TO NAVIGATE AND TO COMPLETE MY PURCHASE

May 2, 2026
Unprompted review
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Reply from Doonails

Hi Mary,

Thank you so much for your lovely 5-star review! We're absolutely thrilled to hear that you found our site easy to navigate and that completing your purchase was a breeze. That's exactly what we aim for!

Kind regards from the Doonails Team 💛

Rated 4 out of 5 stars

Having a search button

Having a search button, could put item# in, easily found,would be nice

May 1, 2026
Unprompted review
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Reply from Doonails

Hi Karen,

Thank you so much for taking the time to leave us a review and for your valuable feedback! We really appreciate you sharing your thoughts on adding a search button to the website where you could easily find items by number. That's a fantastic idea and a great suggestion for making the shopping experience even smoother. We're always looking for ways to improve, and your input helps us do just that!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

Love the nails looks great I get a lot…

Love the nails looks great I get a lot of compliments. You can’t tell if they are real or not . Got my twin to try them she loves them too.

April 15, 2026
Unprompted review
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Reply from Doonails

Hi Cindy,

Wow, thank you so much for your amazing review! It makes us so happy to hear that you love your Doonails and get so many compliments – that's exactly what we aim for! We're thrilled that you can't tell they're press-ons, and even better that your twin loves them too! 🥰

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

Great product

Great product, good value!

May 1, 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Jill,

Wow, thank you so much for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you're loving our products and that you find them to be such good value. It truly means the world to us that we can bring you salon-quality results right at home. We really appreciate your kind words!

Lots of love, the Doonails Team 💕

Rated 5 out of 5 stars

New Favorite Press On Nails

⭐️⭐️⭐️⭐️⭐️ A New Favorite — Long‑Lasting, Easy, and Gorgeous

I’m genuinely impressed with the DooNail Soft Gel Press‑On Nails. They go on so easily — the application process is quick, smooth, and beginner‑friendly. What surprised me most was how well they stayed on. Mine lasted almost a full week with zero lifting, which is rare for press‑ons.

Removal was just as easy and, honestly, a relief. They came off cleanly without damaging my natural nails at all. The fact that they’re reusable is a huge bonus. It makes them incredibly cost‑effective, especially since they still look brand‑new after wearing them.

And the compliments… I got so many. They look fantastic — polished, professional, and like a fresh salon set.

If you want nails that are beautiful, durable, gentle on your natural nails, and budget‑friendly, these are absolutely worth it.

April 20, 2026
Unprompted review
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Reply from Doonails

Hi Shelley,

Wow, what an absolutely lovely review! We're so thrilled to hear that our Soft Gel Press-On Nails have become your new favorite. It makes us incredibly happy that you find them so easy to apply, long-lasting, and that they give you that gorgeous salon-quality look without damaging your natural nails. And the reusability is definitely a huge bonus!

Lots of love, the Doonails Team 💕

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