Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
Company replied
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
Company replied
OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very swift delivery
January 28, 2026
Reply from Door Controls Direct
Hi there, thank you for your review!
We’re really pleased to hear your order arrived so swiftly.
If you ever need anything else, our team will be happy to help.
Warm wishes,
Sophie
Fast delivery good quality replacement…
Fast delivery good quality replacement part like for like .
January 27, 2026
Reply from Door Controls Direct
Hi Michael,
Thank you for your review! We’re pleased to hear your replacement part arrived quickly and was a perfect like-for-like match.
If you ever need anything else, our team will be happy to help.
Many thanks,
Sophie
The website was easy to use
The website was easy to use. Packaging of the product was good and the delivery arrived on the due day.
January 11, 2026
Reply from Door Controls Direct
Hi Alan,
Thank you for your review! We’re pleased to hear you found the website easy to use, the packaging up to standard, and delivery right on time.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
Always fair prices and quick service
Always fair prices and quick service, thanks guys!
January 23, 2026
Reply from Door Controls Direct
Hi there, thank you for your review!
We’re really pleased to hear you’re happy with our pricing and quick service.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
Would use this supplier again
Good price good product fast delivery what moor could you ask for
January 8, 2026
Reply from Door Controls Direct
Hi Alan,
Thank you for your review! We’re really pleased you were happy with the price, product, and fast delivery. Great to hear you’d use us again.
If you ever need anything else, our team will be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi Martin,
Thank you for your review! We’re glad to hear your experience was completely hassle free.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Robert,
Thank you for your review! We’re pleased to hear you found the product good, the ordering easy, and delivery swift at a great price.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
Reply from Door Controls Direct
Hi Calum,
Thank you for your review! We’re pleased to hear you were happy with the range, pricing, and quick service.
If you ever need any further help or advice, our team will be happy to assist.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi Stuart,
Thank you for your review! We’re glad to hear everything went smoothly with no problems at all.
If you ever need anything else, our team will be happy to help.
Best wishes,
Sophie
Speedy delivery
Speedy delivery. Product was good. Would definitely use again. Genuine seller
January 13, 2026
Reply from Door Controls Direct
Hi Kay,
Thank you for your review! We’re really pleased to hear your order arrived quickly, the product met expectations, and that you’d happily use us again.
If you ever need anything else, our team will be here to help.
Warm wishes,
Sophie
Easily found what I required and it…
Easily found what I required and it came the next day.
January 13, 2026
Reply from Door Controls Direct
Hi Bill,
Thank you for your review! We’re pleased to hear you found what you needed easily and that your order arrived the very next day.
If you ever need anything else, our team will be happy to help.
Kind regards,
Sophie
Great customer service
I called the company, for some advice before purchasing 2 packs of door fobs and the member of staff I spoke to Josh, could not have been more helpful. He fully explained what I would need to do, put my mind at rest as to how to set them all up.
Thank you. Great customer service.
All delivered within 48 hours.
Would 100% use again.
January 9, 2026
Reply from Door Controls Direct
Hi Nina,
Thank you so much for your lovely review! We’re delighted to hear Josh was able to talk you through everything and put your mind at ease before you placed your order. It’s great to know delivery was quick too and that you’d happily use us again.
If you ever need any further advice or support, our team will be here and happy to help.
With thanks,
Sophie
Reply from Door Controls Direct
Hi Wynford,
Thank you for your review! We’re really pleased to hear our team was able to help with your technical enquiries.
If you ever need further advice or support, we’ll be happy to help.
Many thanks,
Sophie
Reply from Door Controls Direct
Hi Tony,
Thank you for your review! We’re really pleased to hear you were happy with the service and that delivery was nice and quick.
If you ever need anything else, just let us know, we’ll be glad to help.
Best regards,
Sophie
A fast flawless service.
A fast flawless service.
I ordered one lunchtime and the goods were with me before 10.30 next morning.
This is not a one off either. Very speedy.
December 17, 2025
Reply from Door Controls Direct
Hi Steven,
Thank you for your review! We’re delighted to hear your order arrived so quickly and that you’ve consistently experienced speedy, reliable service from us. That really means a lot.
If you ever need anything else, our team will be right here to help.
Warm regards,
Sophie
Excellent service
December 23, 2025
Reply from Door Controls Direct
Hi Matthew,
Thank you for your review! We’re delighted to hear you were happy with the service.
If there’s ever anything else you need, our team will be glad to help.
Many thanks,
Sophie
I rang twice over the Christmas period…
I rang twice over the Christmas period for fitment enquiries. The guys there could not have been more helpful. Happy New Year.
December 12, 2025
Reply from Door Controls Direct
Hi Steve,
Thank you for your review and for getting in touch over the Christmas period. We’re really pleased to hear the team were able to help with your fitment enquiries.
Wishing you a Happy New Year, and if you need any further advice or support, we’ll be happy to help.
Best wishes,
Sophie
All arrived safely and in great time…
All arrived safely and in great time less than 24hrs ! Good as described and good quality.
December 22, 2025
Unprompted review
Reply from Door Controls Direct
Hi Chris,
Thank you for your review! We’re delighted to hear everything arrived safely in under 24 hours and that the quality was just as described.
If you ever need any further help or advice, our team will be happy to assist.
Warm wishes,
Sophie
Easy website to use and had goods next…
Easy website to use and had goods next day excellent service
December 22, 2025
Reply from Door Controls Direct
Hi Ashley,
Thank you for your review! We’re really pleased you found the website easy to use and that your order arrived the very next day. Great to hear you were happy with the service.
If you ever need anything else, our team will be more than happy to help.
Best regards,
Sophie
Reply from Door Controls Direct
Hi Martin,
Thank you for your review! We’re pleased to hear your order arrived quickly and was exactly as expected.
If you ever need anything else in the future, our team will be happy to help.
Kind regards,
Sophie
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