Door Giant Reviews 307

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, frequently describing them as excellent, well-made, and sturdy, often highlighting the good value for the price. Many people found the ordering process easy and quick, and the delivery service is often commended for being prompt, on time, and well-packaged, with helpful drivers. However, some customers also noted issues with damaged products upon arrival, despite good packaging, and a few experienced problems with delivery, such as carriers breaking down or not being able to access the property. There were also occasional concerns about the accuracy of product descriptions or the quality of the finish on certain items.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the doors for... See more

Delivery service

Reviewers highlight positive aspects of delivery service, often praising the speed and efficiency, with many... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the doors as... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and quick, with... See more

Price

Customers consistently note positive experiences with price, often finding products at a good or competitive... See more

Based on these reviews

Rated 4 out of 5 stars

Door Giant were prompt with delivery via the courier they used. Their packaging was excellent, so wasn't expecting any damage to the door. However, there was some minor damage to the door, but this wa... See more

Rated 4 out of 5 stars

Easy to purchase and delivered super fast But one of my doors the veneer was blistered in a few areas but only noticed when applying a wood stain to seal the door so stuck with a door now that has i... See more

Company replied

Rated 5 out of 5 stars

The website was easily navigable and I soon found the doors I needed. The reviews were very good and I decided to place an order which was a very easy process. Communication was excellent and I... See more

Company replied

Rated 5 out of 5 stars

I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Poli... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

3 doors and I'll be back

I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent!
Polite delivery chaps, put my delivery just where I wanted it.
The doors are beautiful, we have a pair of doors which slide like barn doors, side to side and also going out of the same room we have a normal opening door. Couldn't ask for more, oak doors, I oiled them, they look so sophisticated. Thank you Doorgiant, we'll be back after decorating the next room!

October 13, 2025
Door Giant logo

Reply from Door Giant

Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Great value & quality

Door Knob quality was excellent & great value and speed of delivery

March 20, 2026
Unprompted review
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Reply from Door Giant

Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Great product

Great product, managed to find a site that gave me cupboard door handles in the same size as proper door handles. Now all matched up and look really well.

March 16, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 4 out of 5 stars

DOOR PURCHASE

ORDER DELIVERED ON DAY AND IN GOOD CODITION

March 10, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 4 out of 5 stars

Quality

Quality product and service.

March 16, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

The doors are of good quality online…

The doors are of good quality online ordering was easy. Communication with company was straightforward and the delivery driver was polite.

March 16, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, and very helpful. The doors look amazing. Great value.

March 3, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 4 out of 5 stars

Good service

Good service happy to buy from Door Giant in future

February 20, 2026
Door Giant logo

Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 we hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Handles in stock with all fittings…

Handles in stock with all fittings supplied at good price. Delivered within 2 days of ordering which was earlier than stated.

February 4, 2026
Unprompted review
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Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 we hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Great handles

Lovely door handles at a great price with super fast service. Thank you

February 17, 2026
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Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 we hope to see you on our site again soon and tag us in any pics on socials!

Natalie B
Door Giant Customer Support

Rated 4 out of 5 stars

Product good, just one point to make

Delivery fine. Overall product good and fitted well on the door, but the screw holes were a little small. Took longer to install than I'd have liked.

February 20, 2026
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Reply from Door Giant

Thanks for your review 😊 I'll pass on your feedback regarding the size of the screw holes.
thanks Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Door handles Victorian house.

Ordered door handles in a large quantity. Very pleased with product and professional service.

February 13, 2026
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Reply from Door Giant

Thanks for taking the time to leave us a review and leaving such great feedback. 😊 we hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Had exactly what I needed

Had exactly what I needed, fast delivery of a little on the expensive side. Otherwise no complaints.

February 6, 2026
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Reply from Door Giant

Thanks for taking the time to leave us a review.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Ordered 14 doors on a Thursday night…

Ordered 14 doors on a Thursday night and they arrived the next Wednesday. Brilliant service. Ordered 22 Jan arrived 28 Jan

January 22, 2026
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Reply from Door Giant

Thanks for your fab review. Please do share any pics or tag us in any social posts so we can see the doors 😊
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Arrived when expected

Arrived when expected, the courier was very helpful.
Communication was good.
The door I bought was as described.
Happy with my purchase

February 6, 2026
Door Giant logo

Reply from Door Giant

Thanks for fab review! We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery on time and very helpful driver

February 6, 2026
Door Giant logo

Reply from Door Giant

Thanks for fab review! We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

Rated 5 out of 5 stars

Good selection of sizes

Good selection of sizes, good value and great delivery service

February 2, 2026
Door Giant logo

Reply from Door Giant

Thanks for fab review! We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support

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