We’ve been working with Doorstead for three years now and I’ve never had any issues with them. When we submit maintenance requests, the team is responsive and lead time for getting service done is sho... See more
Company replied
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See what reviewers are saying
I love that Doorstead acts quickly to keep my tenant informed about HOA matters that effect tenants. Doorstead effectively acts as a landlord, making haveing the rental property easy. The support team... See more
Company replied
They have made renting out our property a breeze. They’re attentive and responsive and very helpful in every aspect. We are very happy with their service and will continue on with them.
Company replied
I'm a landlord, hired doorstead (proxy for zillow) to rent out my single family home. They failed to collect security deposit + pet deposit $3000 and gave the key to tenant. Kept on following up up... See more
Company replied
3.9
Great
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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We’ve been working with Doorstead for…
We’ve been working with Doorstead for three years now and I’ve never had any issues with them. When we submit maintenance requests, the team is responsive and lead time for getting service done is short. Before closing a ticket, they would take time to follow up and ask if everything is resolved.
August 1, 2026
Unprompted review
Reply from doorstead.com
Hi Majel, thank you for three years with Doorstead! We're glad to hear you can count on us for your maintenance needs.
Easy and fast communication service
Easy and fast communication service.
September 10, 2026
Unprompted review
Reply from doorstead.com
Hi Luis, thank you for the 5-star review! Fast, easy communication is at the heart of how Doorstead handles property management, whether you’re a rental property owner or a tenant. We’re glad our team made things simple for you. If you ever need anything, just reach out.
They have made renting out our property…
They have made renting out our property a breeze. They’re attentive and responsive and very helpful in every aspect. We are very happy with their service and will continue on with them.
October 22, 2026
Unprompted review
Reply from doorstead.com
Hi April, thank you! Renting out a property should feel easy, and we’re so glad that’s been your experience with us. We’re looking forward to many more years of taking care of your rental together.
Prompt action
I love that Doorstead acts quickly to keep my tenant informed about HOA matters that effect tenants. Doorstead effectively acts as a landlord, making haveing the rental property easy. The support team always acts in a timely way to answer questions or concerns.
October 6, 2026
Unprompted review
Reply from doorstead.com
Hi John,
Thank you for your kind review! We’re glad Doorstead’s property management team has helped make owning a rental property easier by keeping your tenants informed about important HOA updates. Providing responsive customer support, clear communication, and reliable rental management services is a priority for us.
We appreciate your trust in Doorstead and look forward to continuing to support you and your property!
Doorstead was quick in solving the…
Doorstead was quick in solving the problem.
September 30, 2026
Unprompted review
Reply from doorstead.com
Hi Jessica,
Thank you for your kind feedback! We’re glad our property management team was able to respond quickly and coordinate pest control services to address the ant issue in your home. We appreciate you choosing Doorstead and look forward to a continued partnership with you!
Doorstead found a tenant for my…
Doorstead found a tenant for my property in a small town in Texas (Ennis) in about 5 days after the listing went live. From sign up to lease signed was less then 14 days. So far they have been great at communicating and handling the rental process.
August 24, 2026
Unprompted review
Reply from doorstead.com
Hi Aaron,
Thanks so much for the positive review! We’re glad we could help you find a great tenant for your Ennis property so quickly. It’s great to hear that the leasing process and communication have been a good experience.
We really appreciate you choosing Doorstead and trusting us with your property. Thanks again!
I'm a landlord
I'm a landlord, hired doorstead (proxy for zillow) to rent out my single family home. They failed to collect security deposit + pet deposit $3000 and gave the key to tenant. Kept on following up up to 1 year, they could not collect the deposit, and didn't do anything about it. Their portal now shows "settled" incorrectly.
Waste of money, time. I'm at a loss here.
August 2, 2026
Unprompted review
Reply from doorstead.com
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to look into your concerns.
We weren’t able to locate your information in our system based on the details provided in this review. Please reach out to our team at support@doorstead.com and we’d be happy to look into this further and investigate the concerns you’ve raised.
We value our property owners and take feedback seriously. We hope to have the opportunity to better understand what happened and address your concerns.
Door stead caters to Property Mangers and Owners
The quick email responses from the staff. Every encounter was successful the first time around. They truly practice one time resolution.
July 16, 2026
Unprompted review
Reply from doorstead.com
Thanks, David! One-time resolution is the bar we set for ourselves on every email, so we're glad to hear that's how it played out for you.
Excellent service!!
My leasing agent was very helpful and efficient in responding to all my questions. Fast responders and clear instructions to follow during application process and after approval steps. Doorstead helped my family get into our new home!!
July 13, 2026
Unprompted review
Reply from doorstead.com
Congratulations on the new home, Lupita! We're glad our agent made the process easier for your family.
Application process
Application process was very simple and approval was back in about 24 hours
July 1, 2026
Unprompted review
Reply from doorstead.com
Thanks for the note, Renee! Quick turnaround on applications is something we work hard at, since waiting on an approval is stressful when you're trying to plan a move. Glad we were able to make the process smooth for you.
Great
Great! Forster delivered again. Solid placement , affordable services
July 1, 2026
Unprompted review
Reply from doorstead.com
Thanks, Marc! We're glad to hear it. Solid placement at a fair price is what we're aiming for every time.
Great experiences
Several great experiences with the maintenance team both with my preferred vendors and their vendor network.
May 2, 2026
Unprompted review
Reply from doorstead.com
Thanks, Tommy. Glad the maintenance team came through, whether it was your preferred vendors or ours. Keeping your home well cared for is the whole job, so it means a lot to hear it's working on both fronts.
Reply from doorstead.com
Appreciate the kind words, Joseph. Attention to detail is where a lot of property management quietly succeeds or fails, so we're glad it showed. Thanks for working with us!
It was great working with Doorstead for…
It was great working with Doorstead for Tennant placement.
June 1, 2026
Unprompted review
Reply from doorstead.com
Thanks, Pooja. Glad the tenant placement with Doorstead went smoothly for you. Getting the right tenant in quickly is what sets the rest of the lease up to go well, so we're happy it was a good experience!
The worst experience I have ever had…
The worst experience I have ever had with any company.
Doorstead managed to combine incompetence, indifference, and a complete lack of accountability into what should have been a straightforward property management relationship.
Over the course of my experience, they consistently failed to protect my interests as the property owner, ignored documented evidence when tenant-caused damage occurred, and repeatedly shifted costs back onto me. Even when presented with vendor reports, photographs, and prior history, they seemed far more interested in closing tickets than investigating facts.
Communication was slow, inconsistent, and often contradictory. Different representatives provided different explanations for the same issue, forcing me to spend countless hours chasing answers that should have been readily available from a professional property management company.
The final straw came during the transition of management. A tenant made a partial rent payment through Doorstead, I was told one thing, then another, and ultimately learned the payment had been refunded directly to the tenant without my knowledge or consent. Rather than proactively communicating what happened, I had to repeatedly follow up to uncover the truth.
Every issue seemed to follow the same pattern: delays, confusion, excuses, and costs borne by the owner.
I hired Doorstead to make property ownership easier. Instead, they created more work, more stress, and more expense than if I had managed the property myself.
I cannot recommend Doorstead under any circumstances. My experience was that they consistently failed to act in the best interests of the property owner, and I would strongly caution anyone considering their services to look elsewhere.
June 3, 2026
Unprompted review
Reply from doorstead.com
Hi Jessica,
We strive to provide transparent communication, responsive property management services, and support for both property owners and residents. We understand that situations involving rent collection, property damage assessments, maintenance disputes, and management transitions can be frustrating for any property owner.
Regarding your concerns on payments during the management transition, our team has followed up with you directly to explain how it was processed and confirm the resolution. We also understand your frustration with the timing and explanation around your plan transition and the rent increase process earlier this year, and we've shared this feedback internally to improve how we communicate account and contract changes to owners going forward.
While we understand that not every situation will meet an owner's expectations, we are sorry to hear that you felt unsupported during your time with us. Feedback such as yours is valuable because it helps us evaluate our services and identify opportunities to improve communication and the overall owner experience.
We appreciate the opportunity to have served you and wish you the very best with your property moving forward. If there are any unresolved concerns you would like to discuss further, we welcome the opportunity to review them with the appropriate team.
The WORST Rental company of all Time!
This is without question the WORST experience I have ever had with a property company. I am genuinely stunned at the shadiness and general incompetence in their own ability to get rent a home. They tried to add a thousand dollars to rent after signing a lease and then when asked for a refund on the deposit since they decided to illegally change the lease terms, they said I have to provide the receipts and prove I've made one. What an insane scam. Do not use this company under any circumstance.
April 22, 2026
Unprompted review
Reply from doorstead.com
Hi Nils, we appreciate you sharing your concerns and want to clarify a couple of points.
The additional amount you’re referencing was a holding fee requested by the property owner due to your requested later move-in date, not a change to your rent or lease terms. We recognize that may not have been explained clearly and apologize for the frustration.
On the refund: we requested payment confirmation because the transaction hadn’t yet cleared on our end, which is a standard step we take to protect against payment errors before issuing a return. We've confirmed the refund is being processed and hope to have the chance to make this right.
If you have any remaining questions, please don’t hesitate to reach out directly at support@doorstead.com.
The main key point here is reliability
The main key point here is reliability. Doorstep is an agency you can rely on and it’s very efficient and quick at finding high-quality tenants as well as responding to any type of query both on the tenant as well as the landlord side so yes, definitely would recommend it.
April 1, 2026
Unprompted review
Reply from doorstead.com
Thank you for the thoughtful review, Luigi! Reliability and quick response on both the landlord and tenant side are exactly what we at Doorstead aim for, and it is great to hear that came through in your experience.
An excellent renting experience
I had a great experience renting through Doorstead over the past year. From start to finish, their team was professional, responsive, and easy to work with. Anytime I had a question or needed assistance, they handled it quickly and efficiently, which made the entire process stress-free.
It’s clear they care about their tenants and take pride in providing excellent service. I always felt supported and appreciated how smoothly everything was managed throughout my lease. I would absolutely recommend Doorstead to anyone looking for a reliable and professional property management company.
March 12, 2026
Unprompted review
Reply from doorstead.com
We're so glad to hear you've had a great rental experience with us! Keeping tenants supported and making property management feel stress-free is exactly what our team strives for. Thank you for recommending Doorstead. Wishing you all the best in your next chapter!
Worst company ever
Worst company ever. Please don't believe them. They purposefully put the lower amount on the rental property and insist you to file with them (With$35 for each applicant). Once you have paid the amount then they say that they are sorry for the typo and the price of rental property has increased by 44%.
March 16, 2026
Unprompted review
Reply from doorstead.com
We want to address this directly: Doorstead does not engage in bait-and-switch pricing. We are a licensed property management company with a clean compliance record across all states and cities we operate in, and we've successfully placed thousands of tenants across the country in over six years of operations.
We understand this experience was frustrating, and we don't take that lightly. Rental prices are ultimately set by property owners, and in rare cases a listing may display outdated pricing before an owner update is fully reflected. This is never intentional, and we work quickly to correct discrepancies when flagged.
We've already processed a refund of your application fee. If you have any additional questions, please reach out to us at support@doorstead.com and we'll follow up directly.
Very satisfied with them!
Very helpful! Their customer service is great and always replies quickly if you have any questions.
February 26, 2026
Unprompted review
Reply from doorstead.com
Thanks so much for the kind words! It’s awesome to hear our Dallas team was able to help you out so quickly. We know how important it is to get fast answers when it comes to property management and your rental, so we’re glad we hit the mark for you.
We really appreciate you being part of the Doorstead community here in Dallas!
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