Doorway To Value Reviews 

6,192
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being extremely helpful, friendly, and completely pressure-free during their store visits. Buyers note that team members take plenty of time to answer all questions and provide expert guidance without ever rushing any purchase. People also love the wide selection of quality furniture available and the exceptionally welcoming showroom environment. Consumers deeply appreciate thoughtful little touches like being offered hot drinks while browsing products at their own leisure. Shoppers consistently mention how completely stress-free and thoroughly enjoyable the entire purchasing process is from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and product knowledge.... See more

Product

Customers report positive experiences with the product and overall satisfaction with the wide range of... See more

Service

Reviewers mention positive feedback about service, highlighting a relaxing environment with no high-pressure... See more

User experience

Users describe positive interactions with user_experience, highlighting a relaxed and stress-free browsing... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went here yesterday looking for a sofa or chairs and the choice here is great. We ended up buying 2 Stressless chairs and we were looked after by John Edwards who was really good, helpful and know... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It was our first visit, and we were very impressed with the showroom and the furniture, lots of choice! On our first visit Dawn was so helpful with great information. When we went back for a se... See more

Rated 5 out of 5 stars

From walking in the store we were welcomed. Very pleasant experience walking round and the displays excellent. Wanted a new mattress the sales came across listened to our needs and helped us pick the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,192)

1,249 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, no pressure, left to wander as long as we needed. Great selection of furniture, helped by Kelly Langton to get just what we wanted

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent choice of furniture

I have recently visited Chorley store with my daughter and autistic 5yr old grandson. I have placed an order for a new sofa and chair. This is the 3rd time I have purchased items from this company due to the friendly, polite and helpful staff and fantastic choice of items on display. There is no one following you around as you view items, no hard sell and definitely no pressure. A big shout out to John Edwards who went above and beyond in helping me. Patience with my grandson who can at times be fractious, was very much appreciated. There is no hesitation at all in my recommending this company to other people.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Welcomed into the store by Darren and…

Welcomed into the store by Darren and helped and left to ourselves in exactly the right way. We chose the furniture we wanted, changed our minds and nothing was too much trouble. An excellent shopping experience in a store with a huge choice of furniture. Would I go there again? I certainly will.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I previously made enquiries regarding the Agios garden furniture and was told that it was totally out of stock. I phoned today and Jason Breeze went over and above to locate the furniture and offered me a discount which I was grateful for. We have bought many items of furniture from D to V and found excellent quality and value for money.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ive got a new sofa!!!!

I bought a new sofa on saturrday from your Beautiful store, and had a great experience thanks to Ian Parr.
He was friendly, helpful and definitely not pushy. Which made the whole experience feel relaxed and enjoyable. Ian Parr took time to answer all my questions and reservations about quality of the fabric I was ordering. Made me feel confident that id chosen the right sofa for my home. Excellent customer service from Ian parr, cant wait for the arrival of my new sofa

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff. Today I visited doorway to value to purchase a sofa, Jason Breeze helped us, he was very informative, helpful and made the whole process enjoyable and easy highly recommended- Andrew Hilton

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Was it worth the speeding ticket Yes

We had a good no mither look round found the item we wanted asked the salesman Ian and he gave us every detail about the product we then went on to purchase a top draw product for not much more money
I’m so glad I went here until 2 days later when I got an sp 30

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with this sofa

Very happy with this sofa! It feels sturdy, and is really comfortable. The quality is great for the price, and it fits perfectly in my living room. Dave was super helpful & friendly throughout the whole process. Overall, I would definitely recommend the store & Dave to anyone looking for a stylish and comfortable sofa, with great service.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great place and fantastic range on…

Great place and fantastic range on show. Jason was great to deal with. Offered us a drink on arrival as it was such a hot day. He explained a few things then let us get on looking with the occasional check in. Once we chose what we wanted Jason helped move things from other areas to put together a great combo.
Got a good deal and went away happy. Recommended
Thanks 😁

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value, 1st rate!

I would highly recommend Doorway To Value. The prices are right, the showroom enormous with something I think, for everyone! I had seen what I wanted online & over a cup of tea & a sit on my future sofa Jason checked measurements & offered knowledge and advice until I was happy to proceed with this purchase. Am counting the days to delivery!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I visited the store last…

My wife and I visited the store last weekend looking to buy a corner sofa. we ended up buying a corner sofa and snuggle chair. So much excellent choice in store and the service from both John and Ian was spot on. Knowledgeable, friendly and attentive, whilst allowing us space to browse in our own time. Great experience all round. Thank you from Mr and Mrs Kay

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for better service

David Thomson helped us with ordering our sofa. Couldn’t have been anymore knowledgeable or helpful. We needed to make a few changes at times which he was more than happy to also help with. Couldn’t have had any better service.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Dave…

Fantastic customer service from Dave Thomson from start to finish. He went the extra mile. He made our experience of buying the sofa, getting it delivered and the old one taken away totally painless. Professional, friendly, great attention to detail and with a sense of humour. The sofa was excellent value too. Highly recommended.

June 23, 2026
Unprompted review

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