Doorway To Value Reviews 

6,165
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the team members are exceptionally welcoming, polite, and eager to assist with any specific furnishing requirements. People deeply appreciate the expert advice and personalized attention received when choosing various items for their living spaces. Some reviewers were happy with the extensive choice of quality products available on display throughout the spacious showroom. Buyers also note that the overall purchasing process feels completely relaxed without encountering any aggressive sales tactics. Visitors frequently enjoy thoughtful small gestures such as receiving complimentary hot drinks while browsing leisurely.

What people talk about most

Staff

People report positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Product

Users describe positive interactions with product, highlighting the impressive showrooms and varied furniture... See more

Service

Clients share positive opinions on service, highlighting a relaxing environment without any pressure selling.... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the shopping process as stress-free and... See more

Value for money

Consumers find value for money to be exceptionally positive, consistently highlighting affordable and classy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our very first time here despite living in Chorley for while! Wow! What a show room! We had very specific requirements for dining furniture and Danny listened carefully to what those were, aske... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It took us a couple of weeks and frequent visits to choose our new furniture. We would like to thank Steve, Danny, David and John for their expert help and patience. No pressure sales, very relaxing e... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,165)

1,222 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic staff and service.

It took us a couple of weeks and frequent visits to choose our new furniture. We would like to thank Steve, Danny, David and John for their expert help and patience. No pressure sales, very relaxing environment with loads of choice of quality items at great prices. They even give you a lovely hot drink whilst browsing. Definitely will go back if we want anything else.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from purchase to delivery

My mattress arrived today. The whole experience from start to finish has been excellent.

I chose a Hypnos mattress after much debate, a decision guided by the excellent Karolina Wylezek who was very knowledgeable and patient.

The delivery process was flawless. A phone call to say the mattress had arrived, a booking for the following day and follow up emails to confirm.

The team delivering were polite, careful and friendly. They ensured everything was as requested and ensured that I was happy before they left. The collection of the old mattress was performed at the same time.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Great service, we made two visits and dealt with Steve Corns on both occasions. His sales manners was excellent, there when we needed him, able to answer our questions without pressurising for a sale.

The store is set out well, is uncluttered and easy to get around, with many styles of suites etc.

I would highly recommend Steve and Doors to Value.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

This was our first visit. The staff were all lovely and once they knew what we were looking for we were directed to the right part of the shop. It was Kelly who helped with our purchase and made our shopping experience a pleasant one.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Stlalf very welcoming and friendly…

Stlalf very welcoming and friendly helpful Dawn Grice who has helped me on both of my visits was very knowledgeable an so helpful i like that I can wonder around without any pressure from staff every one very approachable all items are well made great choices definitely my affordable classy shop i will be back very happy an thank u so much

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely hepful and knowledgeable

Extremely hepful and knowledgeable. Dawn was not pushy and gave us plenty of time to browse and consider our options, making sure we were happy with our final choice.Our home is almost completely furnished by Doorway to Value. Just the bedroom furniture now, which we have chosen and will be next on our list. A big thank you to your courteous staff.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful staff

We are having to convert a room downstairs for my husband who isn’t well so we need a bed urgently. Dawn was so helpful in finding the perfect bed. We also need a unit to put a tv on, again she helped us find one. I would like to thank both Ian and Dawn for the help and advice they gave my son and myself. We always return to Doorway to Value as we know we will get what we want and the staff are wonderful.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Showroom with amazing view !

Showroom, staff and service is fantastic. The furniture is so good you are spoilt for choice. Staff are knowledgeable and always helpful no matter how undecided you are! Thanks to Dawn we were made to feel like a valuable customer. Would recommend to anyone.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Danny provides a positive and friendly service

Danny was friendly, helpful and approachable throughout our visit. He gave us some useful and honest guidance about the quality and standard of the furniture available, without ever coming across as being the typical pushy salesperson.
He appreciated our custom and as a thank you he helped to save us a little more off the overall discounted price, which was greatly appreciated.
Thanks again, Danny for providing us with a positive experience!

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Visited today and purchased a new sofa, dining table and chairs. Fantastic customer service from Dawn. Didn’t feel any pressure and she offered plenty of advice and information. Felt very relaxed during the process and look forward to receiving our goods! Thank you

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service…

After seeing a sofa on line I decided to go to doorway to value and have a look, when I entered there's so much to choose, I was approached by a Mr David Thompson, he asked politely did I need any help so explained, he took me straight to the sofa but after sitting on it didn't find it was for me, so he said could he advise me on another which I loved straight away so purchased the sofa now awaiting for delivery, Mr David Thompson was so helpful

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Steven Corns was absolutely fantastic …

Steven Corns was absolutely fantastic in helping us to choose a sofa that met all our needs. A very relaxed and non pressured environment with very knowledgeable staff. The quality of the sofas are second to none
Can't wait for delivery. Thank you 😊

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer services

The experience from start to finish at DWTV is great from start to finish hence my continued return custom All the sales team make you feel that noting is too much trouble and there is absolutely no sense of pressure to purchase. Since placing the order I have been regularly kept up to date.

Jason Breeze was extremely helpful and patient in helping me with information about dining room chairs and bar stools. Which I went away and considered and later returned to purchase. Thanks, Jason, for all your help it was much appreciated

July 28, 2026
Unprompted review

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