Doorweb Reviews 

11
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Electronics & Technology

Information provided by various external sources

Doorweb are specialists in the supply of internal, external doors and related products for the home. Built upon 35 years expertise in the industry, we have acquired an unrivalled reputation for supplying quality doors and ironmongery to the public and trade.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

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3.3

All reviews

(11)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional & rapid service

I ordered an internal door from this company as I was let down by another supplier, I placed the order on Monday morning and I received it within 24 hours. Great service!

December 19, 2017
Unprompted review
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Rated 1 out of 5 stars

awful customer service

awful customer service. ordered 20 doors and one arrived damaged. wouldn't accept responsibility and told us to buy a new one to replace. utter cheek.
beware before buying

December 18, 2017
Unprompted review
Rated 1 out of 5 stars

Door rain deflector arrived BENT and …

Door rain deflector arrived BENT and DENTED.
doorweb online uk
stormguard-rain-deflector-and-drip-bar-with-black-end-caps-838mm-p574
Would be ok for this price BUT was inadequately packaged. Aluminium strip needs some strengthening inside packaging, not just a thin polythene cover.

December 5, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Will be starting legal action against them in 14 days assuming they yet again ignore my emails/letters/calls.

October 20, 2017
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

I am delighted with the service I received. I had a slight problem which was dealt with efficiently, quickly and in a polite and courteous manner. I would highly recommend to anyone.

September 26, 2017
Unprompted review
Rated 5 out of 5 stars

I was looking for a Warwick door

I was looking for a Warwick door, found the one on doorsworld part of worldstore group, but the door was out of stock. After searching the internet I found one on door web, I called door web as the door was also shown as out of stock. I spoke to the customer adviser on Friday 22nd and was adviced the door would be sent direct and should be with me by Friday 29th. Good news the door was delivered by 9am this morning, 1st class service from doorweb. The door was cheaper than doorsworld. The delivery company e-mailed to confirm delivery time. Very happy with the service provided.

September 26, 2017
Unprompted review
Rated 1 out of 5 stars

Poor customer service, rude managers and damaged goods

My order arrived with damages. I have sent the company photos of the damages and they have refused to send replacements out until they have been able to inspect themselves. This has left me with no choice but to send them back and have a full refund. The company would rather me do this than help me in any other way. Poor customer service. Lauren was much more helpful than her manager who was rude and abrupt and hung up on me before I could finish my conversation. Will never use again and advise all others to do the same.

If I could rate 0 I would.

September 26, 2017
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Rated 5 out of 5 stars

Really Quick Delivery / Superb

Really quick delivery, the only place to offer quick delivery of product, it was in stock and the delivery was free. I will be using again for the new doors when renovating my parents cottage.

August 29, 2017
Unprompted review

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