Purchased a 12 month ultimate game pass, followed instructions. Only received 6 months. Reached out to customer service who eventually just stopped responding to me Dorvn states I did not send info... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication just have to be patient. Took me less than 2 hours to place an order, have it processed, and completed. FOLLOW THE DIRECTIONS THAT COME WITH THE ORDER CAREFULLY AND YOU SHOULD... See more
I went into this purchase not knowing Dorvn.com and being cautiously optimistic, but it has now been a few weeks since I purchased a 1 year subscription to Xbox Game Pass Ultimate and everything has b... See more
Bought their products. Received everything in a timely fashion as advertised. I only didn't read everything carefully to get the most out of my purchase (activated the codes on a preexisting accou... See more
4.1
Great
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slightly skeptical initially so I got…
Slightly skeptical initially so I got the 12 month one rather then the higher months. Worked perfectly. No issue took less then 15 mins from receiving the codes to inputting them to playing.
April 24, 2023
Advertisement
Fast and effortless!
Fast and effortless!! This was great and it was super reliable fast response wonderful staff 10/10
April 23, 2023
Unprompted review
Didn't work at first, good customer service fixed it
The product didn't work as advertised despite following the instructions and video. No response from customer service so far.
Edit: After the review, customer service contacted me within a few hours. They were quick to exchange emails to figure out the problem, and the product code eventually did work.
February 10, 2023
Reply from Dorvn
Hello Kelly,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Advertisement
Didn't get what I paid for...
Didn't get what I paid for.... sad will not be purchings again
April 7, 2023
Reply from Dorvn
Hello Will Hamlin,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
First of all I want to thank Dorvn for…
First of all I want to thank Dorvn for being very thorough and responsive. I even got an email from them apologizing for the order taking longer than usual and added another month to my Gamepass subscription
April 7, 2023
I was given the wrong region for the…
I was given the wrong region for the Xbox ultimate pass. Code did not work.
April 1, 2023
Reply from Dorvn
Hello Mario Estrada,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Little difficulty getting it done BUT....
Little difficulty getting it done. but customer service was on the ball and resolved the issues quickly.
March 28, 2023
Advertisement
Reply from Dorvn
Hello Thomas Cavanaugh,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
The codes I was sent do not work
The codes I was sent do not work. Have yet to get a response to my email asking for working codes
Edit- I was contacted a day after writing this and received help with my issue
March 19, 2023
Reply from Dorvn
Hello Chris Malet,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Money well spent follow instructions to…
Money well spent follow instructions to a T and you wont be disappointed!
March 18, 2023
Unprompted review
Work perfectly
March 3, 2023
Advertisement
Very happy family😀
We had to wait a couple months because we already had a subscription but the codes didn’t expire. When we did try we had a little bit of an issue but we got ahold of customer service & got the issue resolved. Now my husband & my kids are very happy campers. I was a little hesitant at first but was so happy it worked. Thank you guys so much. 😀
March 8, 2023
Unprompted review
You guys sent me the wrong code it says…
You guys sent me the wrong code it says that the code isn’t good. It says that I need a code for United States region please help and fix this issue please and thank you
March 2, 2023
Reply from Dorvn
Hello Angel Grolon,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Advertisement
Had a small issue with the Key, resolved
I had a small issue with the Key, but it was quickly resolved. Great customer service
February 28, 2023
I've never seen a greater deal anywhere…
I've never seen a greater deal anywhere online.
February 24, 2023
Fast response love the price
February 23, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.