DotGO Reviews 779

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and expertise, highlighting their helpfulness, professionalism, and ability to understand and execute their vision. People are particularly impressed with the smooth and stress-free process of website creation, noting the excellent user experience and the high quality of the final product, which often exceeds their expectations. However, some people were dissatisfied with the service, describing it as unhelpful and a waste of time and energy. A few other people also expressed concerns that the company's website service did not provide sufficient control or ownership over their sites, leading to long-term agreements for websites that did not meet their performance expectations. Additionally, some reviewers reported a frustrating experience with outdated layouts, poorly formatted pages, and non-functional elements, along with a lack of professionalism.

What people talk about most

Website

Reviewers highlight positive aspects of website experiences. Many customers express satisfaction with the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service and... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process smooth,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight excellent communication, with agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and assistance with my website build. All my questions were answered promptly and the zoom meeting allowed F2F discussions during the build. The finished design was excellent and exa... See more

Rated 5 out of 5 stars

Luke has built our second website now with DotGO. The service we receive is excellent. Nothing is ever to much trouble for Luke or any of the staff. I am not great at technology, so any issues I have... See more

Rated 5 out of 5 stars

Efficient, affordable, friendly and professional. Made my website in a matter of days, explained everything clearly and concisely along the way and totally "got it" regards the website I was building... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from the start. Seb put me in contact with Faith my website developer who scheduled an initial call. I then spent some time talking through content with Fraser who smashed it all... See more

Company replied


Company details

  1. Website Designer
  2. e-Commerce Service
  3. e-Commerce Solution Provider
  4. Online Marketing Agency
  5. SEO Service
  6. Web designer

Information provided by various external sources

We are DotGO, we design websites. Everything is included and everything is managed for you, all at no extra cost. Friendly, professional and fast customer service is at the heart of everything we do. We are a UK company filled with passionate website designers and clever writers, creating beautiful websites as unique as your business. We design all kinds of websites; from affordable small brochure sites to larger ecommerce sites If you need a shop, • we design it, beautifully • you look after it, easily • visitors will use it, effortlessly We give you training so you can update the website yourself, but our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer. Oh, and the best bit? It's cheaper than you may think, and we can get started right now.


Contact info

5.0

Excellent

TrustScore 5 out of 5

779 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service and assistance with…

Excellent service and assistance with my website build. All my questions were answered promptly and the zoom meeting allowed F2F discussions during the build. The finished design was excellent and exactly as I requested. Even when live the management of the site is assured and any extra help readily available. Highly recommend

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

excellent service - second time around

Luke has built our second website now with DotGO. The service we receive is excellent. Nothing is ever to much trouble for Luke or any of the staff. I am not great at technology, so any issues I have they are more than willing to help. I can not recommend them all enough. I would definitely use them for any further projects we have and I would recommend you do to!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with my website build &…

Really pleased with my website build & the service Jen gave.

April 22, 2026
DotGO logo

Reply from DotGO

Hi Lisa
Thanks for choosing to work with DotGO! www.lifestylenorth.uk looks fantastic, Jen has done a fantastic job with it. All the best going forward now the business has launched.
Rich
Director

Rated 5 out of 5 stars

Excellent just simply excellent I will…

Excellent just simply excellent I will repeatedly use this business and highly recommend to anyone

April 14, 2026
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Reply from DotGO

Hi John,
thanks for the great review! We're really pleased that you're happy with your new website gilbertandholle.co.uk. I am looking forward to our continued partnership and helping you grow your business over years to come.
Rich
Director

Rated 5 out of 5 stars

They keep to their word and do a great…

They keep to their word and do a great job. I am really very pleased with my business website. You have a webdesigner and content writer assigned to your project, and they are good. Everything works as it should on the functionality, and they ensure it is search engine optimised. Just brilliant!

April 21, 2026
Unprompted review
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Reply from DotGO

Hi Madeline, thank you so much for the amazing review. We really appreciate it and we're so happy that you are pleased with the work Martin and Kay put into building www.clarionquality.co.uk -it's a great looking site if I say so myself!
Thanks,
Rich
Director

Rated 5 out of 5 stars

Exceptional service!

Exceptional service!

I was working with Martin and Kay on my website and didn't know what to expect but wow!!!! Highly recommend this company!!!!

April 14, 2026
Unprompted review
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Reply from DotGO

Thank you so much! Both Martin and Kay are overjoyed with your review. Please get in touch so we know which of our recent customers you are so we can properly acknowledge it!

All the best,
Rich
Director

Rated 5 out of 5 stars

Jennifer was fantastic

Jennifer was fantastic, great service !

100% would recommend

April 2, 2026
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Reply from DotGO

Hi Steve,
thanks for such a great review - Jen was beaming when she saw this! Thanks for choosing DotGO.

Rich
Director

Rated 5 out of 5 stars

great service

great service, they were always quick to answer any questions or help with any problems we had. Were very informative and made sure we understood what they were doing.

March 27, 2026
Unprompted review
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Reply from DotGO

Hi Sarah,
thank you so much for the great review. Our designer and support team are always more than happy to assist. Thanks for choosing DotGO and I look forward to our continued partnership.
Rich
Director

Rated 5 out of 5 stars

Amazing service

Kay and the team at DotGo have been amazing and have designed a fresh new website for our business. We would highly recommend

March 26, 2026
Unprompted review
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Reply from DotGO

Thank you so much for the review! We're so glad you're happy with the work that Kay provided for www.safemoveremovals.co.uk, the site looks fantastic.

Thanks again for choosing DotGO.

Rich Merritt
DotGO Director

Rated 5 out of 5 stars

Excellent team to work with really…

Excellent team to work with really professional and know what they’re doing would highly recommend

March 23, 2026
Unprompted review
DotGO logo

Reply from DotGO

Thanks! We do try!
We're really pleased with www.tastebond.co.uk, and all agree the site came out looking fantastic.

We wish you all the best going forward with the business,
Rich
DotGO Director

Rated 5 out of 5 stars

A Seamless, Professional Website Build Experience

I recently had a new website built by DotGo, and I couldn’t be happier with the experience from start to finish.

Jen, in particular, was an absolute pleasure to work with—professional, responsive, and incredibly patient throughout the entire process. She really took the time to understand my business and translated that into a site that feels both high-quality and true to the brand.

The whole process was smooth, well-managed, and far less stressful than I had expected. Communication was excellent throughout, and nothing ever felt like too much trouble.

I’m genuinely delighted with the finished result:
(Gunwharf-Executive-Travel)

If you’re considering a new website, I would highly recommend DotGo—and especially Jen.

A first-class service all round.

March 20, 2026
Unprompted review
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Reply from DotGO

Wow! What an amazing review!

Jen absolutely smashed the design for gunwharf-executive-travel.co.uk. Such an elegant and classy design and we're overjoyed that you are happy with it.

We have worked very hard to ensure our design process is easy to follow - and enjoyable for our clients.

Thanks again,

Rich
DotGO Director

Rated 5 out of 5 stars

Great experience

Great experience, affordable, lovely to work with and great results

March 9, 2026
Unprompted review
DotGO logo

Reply from DotGO

Thanks for the kind words! We're really happy you to decided to use DotGO for your web design needs.

Rich
DotGO Director

Rated 5 out of 5 stars

From start to finish nothing was too…

From start to finish nothing was too little or too much to ask. Absolute 5 star service with clear information and guidance all the way through. Couldn’t have asked for better service and efficiency.

January 29, 2026
Unprompted review
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Reply from DotGO

Hi Susan,
Thank you for the amazing review! We really appreciate it and we are so happy you like your new website www.sandcastlesoftplay.co.uk.

Thanks for choosing DotGO,

Rich
Director

Rated 5 out of 5 stars

Luke was amazing throughout the entire…

Luke was amazing throughout the entire process. He was incredibly helpful, clear, and easy to work with from start to finish. The website looks fantastic and we’re really pleased with the final result. I would highly recommend Dotgo to anyone looking for a professional and supportive web design company.

February 24, 2026
Unprompted review
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Reply from DotGO

Hi Dan,
Thank you so much! This review means so much to me. I really had a great time working on theoutdooredschool.co.uk - it was easily one of my favourite recent builds.
Thanks for choosing DotGO and I look forward to our continued partnership.

Luke
Senior Designer

Rated 5 out of 5 stars

OMG! My new web site is absolutely brilliant.

Ater years of having a poorly designed web site which was going nowhere I found Dotgo, right from the initial conversation I found myself encouraged, supported and in a whole new realm of web design. Luke my initial designer blew me away with not only his professionalism but by his amazing support, the completed design is beyond anything I ever imagined and the on going support and sheer professionalism has given me the confidence to now promote my small business on a scale I never thought possible.

February 16, 2026
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Reply from DotGO

WOW! What a review - THANK YOU!
It was a pleasure to work with you on beeoutdoors.co.uk, I am truly so happy with the final design.
I wish you the best if luck going forward,

Luke
Senior Designer

Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough, smooth process

January 19, 2026
Unprompted review
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Reply from DotGO

Hi Earl,

thank you for the kind words! We've worked long and hard on our design process and I am always overjoyed to hear our customers found it easy to work with.

Thanks again,
Rich
Director

Rated 5 out of 5 stars

Amazing service.

January 4, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Bruce
Thank you for choosing DotGO! We really appreciate the positive feedback and wish you luck with your new website.

Thanks,
Rich Merritt
Director

Rated 5 out of 5 stars

The team worked hard in building a…

The team worked hard in building a great website. I was talked through the various elements of the process, and was kept up-to-date on the progress throughout. Thanks especially to Kay, who was able to overcome my lack of IT knowledge and get the job done. Thank you.

January 6, 2026
Unprompted review
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Reply from DotGO

Hi John,
Thank you - it's been a pleasure to continue to work with you. Kay did a fantastic job with Ultracs.co.uk, we look forward to seeing how it evolves over the coming months and years.

All the best,
Rich
Director

Rated 5 out of 5 stars

Very helpful and quick service

Very helpful and quick service. My website looks great!

January 8, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hello Anne,
thank you for your review! We're so happy you are pleased with your new website.
Thanks again for choosing to work with DotGO,

Regards,
Rich Merritt
Director

Rated 5 out of 5 stars

The team at DotGo were amazing great…

The team at DotGo were amazing great system of working.
I’ve paid three times the amount for a website and this is so much better. I’m really happy with its and cost was prefect.

Highly recommend these guys.

December 12, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Matthew,
Thank you so much for leaving such a great review, we highly appreciate the feedback and I am personally very happy with how www.refinedspacesltd.co.uk turned out!

Thanks,
Luke
Senior Designer

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