DotGO Reviews 

789
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, helpful staff who make the entire process smooth and enjoyable. Many appreciate how the team understands their needs, provides valuable guidance, and delivers high-quality website designs that exceed expectations. The websites created are often described as visually appealing, functional, and easy to navigate, perfectly reflecting business needs. People also highlight the efficient process, clear communication, and ongoing support, which provides peace of mind and empowers them to manage their online presence effectively.

What people talk about most

Website

Clients share positive opinions on website, with many reviewers highly recommending their services for anyone... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, consistently highlighting its professionalism,... See more

User experience

Reviewers consistently report positive feedback about the user experience, describing the entire process as... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with DotGo was great. When Richard first got in contact he was informative and patient whilst I went through a quotes process and on hand for anything I needed help with. When passed onto Kay... See more

Company replied

Rated 5 out of 5 stars

Efficient, affordable, friendly and professional. Made my website in a matter of days, explained everything clearly and concisely along the way and totally "got it" regards the website I was building... See more

Company replied

Rated 5 out of 5 stars

We recently had our website built by Dotgo, and the whole experience was fantastic. Kay Edwards was an absolute pleasure to work with, nothing was ever too much trouble. She guided us with great kno... See more

Company replied

Rated 5 out of 5 stars

We use DOTGO as a valued web partner and having built two great sites it was refreshing to see the great service extended to marketing and seo. Jessica presented a SOW to implement Tideo help solution... See more

Company replied


Company details

  1. Website Designer
  2. e-Commerce Service
  3. e-Commerce Solution Provider
  4. Online Marketing Agency
  5. SEO Service
  6. Web designer

Information provided by various external sources

We are DotGO, we design websites. Everything is included and everything is managed for you, all at no extra cost. Friendly, professional and fast customer service is at the heart of everything we do. We are a UK company filled with passionate website designers and clever writers, creating beautiful websites as unique as your business. We design all kinds of websites; from affordable small brochure sites to larger ecommerce sites If you need a shop, • we design it, beautifully • you look after it, easily • visitors will use it, effortlessly We give you training so you can update the website yourself, but our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer. Oh, and the best bit? It's cheaper than you may think, and we can get started right now.


Contact info

5.0

Excellent

TrustScore 5 out of 5

789 reviews

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5.0

All reviews

(789)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

great service, they were always quick to answer any questions or help with any problems we had. Were very informative and made sure we understood what they were doing.

March 27, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Sarah,
thank you so much for the great review. Our designer and support team are always more than happy to assist. Thanks for choosing DotGO and I look forward to our continued partnership.
Rich
Director

Rated 5 out of 5 stars

Amazing service

Kay and the team at DotGo have been amazing and have designed a fresh new website for our business. We would highly recommend

March 26, 2026
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much for the review! We're so glad you're happy with the work that Kay provided for www.safemoveremovals.co.uk, the site looks fantastic.

Thanks again for choosing DotGO.

Rich Merritt
DotGO Director

Rated 5 out of 5 stars

A Seamless, Professional Website Build Experience

I recently had a new website built by DotGo, and I couldn’t be happier with the experience from start to finish.

Jen, in particular, was an absolute pleasure to work with—professional, responsive, and incredibly patient throughout the entire process. She really took the time to understand my business and translated that into a site that feels both high-quality and true to the brand.

The whole process was smooth, well-managed, and far less stressful than I had expected. Communication was excellent throughout, and nothing ever felt like too much trouble.

I’m genuinely delighted with the finished result:
(Gunwharf-Executive-Travel)

If you’re considering a new website, I would highly recommend DotGo—and especially Jen.

A first-class service all round.

March 20, 2026
Unprompted review
DotGO logo

Reply from DotGO

Wow! What an amazing review!

Jen absolutely smashed the design for gunwharf-executive-travel.co.uk. Such an elegant and classy design and we're overjoyed that you are happy with it.

We have worked very hard to ensure our design process is easy to follow - and enjoyable for our clients.

Thanks again,

Rich
DotGO Director

Rated 5 out of 5 stars

Great experience

Great experience, affordable, lovely to work with and great results

March 9, 2026
Unprompted review
DotGO logo

Reply from DotGO

Thanks for the kind words! We're really happy you to decided to use DotGO for your web design needs.

Rich
DotGO Director

Rated 5 out of 5 stars

From start to finish nothing was too…

From start to finish nothing was too little or too much to ask. Absolute 5 star service with clear information and guidance all the way through. Couldn’t have asked for better service and efficiency.

January 29, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Susan,
Thank you for the amazing review! We really appreciate it and we are so happy you like your new website www.sandcastlesoftplay.co.uk.

Thanks for choosing DotGO,

Rich
Director

Rated 5 out of 5 stars

Luke was amazing throughout the entire…

Luke was amazing throughout the entire process. He was incredibly helpful, clear, and easy to work with from start to finish. The website looks fantastic and we’re really pleased with the final result. I would highly recommend Dotgo to anyone looking for a professional and supportive web design company.

February 24, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Dan,
Thank you so much! This review means so much to me. I really had a great time working on theoutdooredschool.co.uk - it was easily one of my favourite recent builds.
Thanks for choosing DotGO and I look forward to our continued partnership.

Luke
Senior Designer

Rated 5 out of 5 stars

OMG! My new web site is absolutely brilliant.

Ater years of having a poorly designed web site which was going nowhere I found Dotgo, right from the initial conversation I found myself encouraged, supported and in a whole new realm of web design. Luke my initial designer blew me away with not only his professionalism but by his amazing support, the completed design is beyond anything I ever imagined and the on going support and sheer professionalism has given me the confidence to now promote my small business on a scale I never thought possible.

February 16, 2026
DotGO logo

Reply from DotGO

WOW! What a review - THANK YOU!
It was a pleasure to work with you on beeoutdoors.co.uk, I am truly so happy with the final design.
I wish you the best if luck going forward,

Luke
Senior Designer

Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough, smooth process

January 19, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Earl,

thank you for the kind words! We've worked long and hard on our design process and I am always overjoyed to hear our customers found it easy to work with.

Thanks again,
Rich
Director

Rated 5 out of 5 stars

Amazing service.

January 4, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi Bruce
Thank you for choosing DotGO! We really appreciate the positive feedback and wish you luck with your new website.

Thanks,
Rich Merritt
Director

Rated 5 out of 5 stars

The team worked hard in building a…

The team worked hard in building a great website. I was talked through the various elements of the process, and was kept up-to-date on the progress throughout. Thanks especially to Kay, who was able to overcome my lack of IT knowledge and get the job done. Thank you.

January 6, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hi John,
Thank you - it's been a pleasure to continue to work with you. Kay did a fantastic job with Ultracs.co.uk, we look forward to seeing how it evolves over the coming months and years.

All the best,
Rich
Director

Rated 5 out of 5 stars

Very helpful and quick service

Very helpful and quick service. My website looks great!

January 8, 2026
Unprompted review
DotGO logo

Reply from DotGO

Hello Anne,
thank you for your review! We're so happy you are pleased with your new website.
Thanks again for choosing to work with DotGO,

Regards,
Rich Merritt
Director

Rated 5 out of 5 stars

The team at DotGo were amazing great…

The team at DotGo were amazing great system of working.
I’ve paid three times the amount for a website and this is so much better. I’m really happy with its and cost was prefect.

Highly recommend these guys.

December 12, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Matthew,
Thank you so much for leaving such a great review, we highly appreciate the feedback and I am personally very happy with how www.refinedspacesltd.co.uk turned out!

Thanks,
Luke
Senior Designer

Rated 5 out of 5 stars

Friendly

Friendly , caring approach. Web Site was designed on schedule and was a excellent finish.

I was kept informed of the build progress at all times.
The web site editor function is a handy tool to make updates to you site when needed

December 2, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Mike,
thank you so much for your review, I am really pleased that you are happy with your new website www.mw-maiden-property.co.uk, it was a joy to build.

All the best,
Kay
Digital Designer

Rated 5 out of 5 stars

Friendly, helpful and professional

Great team, friendly, helpful and professional from initial contact to completion. Very happy with the aesthetics and layout, would recommend to anyone in need of help creating a website. They also offer on going support and various other services to help your web page thrive, which I look forward to using in the future

November 28, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Mitch,
Thanks for the great review! I'm overjoyed that you had a good experience working with our design team and that you're happy with the end result.

Thanks for choosing to DotGO!

Rich
Director

Rated 5 out of 5 stars

Had our third website built with Dotgo…

Had our third website built with Dotgo again as we are very happy with the previous two sites that work very well .

December 4, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Jon,
thanks for coming back to DotGO for your 3rd website, we honestly really appreciate the continued loyal service. Our team did a great job with www.smokeseal.co.uk, and we're glad you're happy with the result.

Rich Merritt
Director

Rated 5 out of 5 stars

Professional and creative

The staff are friendly, professional and experts in their field. They are expensive £50/month plus initial fee but you do get what you pay for. Whether you want a basic business website or something far more creative, they can and will deliver.

November 24, 2025
DotGO logo

Reply from DotGO

Hi Peter,

thanks for the great review - I am so pleased that you had a positive experience with DotGO. We always aim to deliver and meet out clients expectations, and Luke and the team went above and beyond for Tionlan.co.uk

As far as professional web design agencies go, we're around the mid-point for affordability and do not believe in producing discounted work at discounted prices, especially when it comes to investing in your business!

Kind regards,
Rich Merritt
Director

Rated 5 out of 5 stars

Kay did a fantastic job and didn't…

Kay did a fantastic job and didn't complain about our long list of very specific amendments! The site looks superb. Thanks Kay and team, and very happy!

November 20, 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much it was a pleasure to work on https://www.resg.uk/ - I am so happy you are pleased with the design and the website is working well for you.

Kay
Digital Designer

Rated 5 out of 5 stars

from the first contact until completion…

from the first contact until completion a very expert team and understanding of the website requirements.
handover was brilliant
from the Railwaymania Team

November 19, 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much, the team here love your new website and we are so pleased that you are happy with the design - as well as our design process. It means a lot to us!

Rich
DotGO Director

Rated 5 out of 5 stars

My website designer Kay was a pleasure…

My website designer Kay was a pleasure to work with and she delivered exactly what I asked for and beyond

October 30, 2025
Unprompted review
DotGO logo

Reply from DotGO

Kay is a rising star at DotGO and we all feel she's done a great job on www.baylissroofing.co.uk. Thanks again for choosing to work with DotGO, I look forward to seeing your business grow over the coming years.

Rich
DotGO Director

Rated 5 out of 5 stars

Fantastic service — special thanks to Jen

DotGo were fantastic from start to finish. Jen, in particular, was amazing — professional, supportive, and incredibly attentive to every detail. She made the whole process simple and enjoyable.
Highly recommended.

November 13, 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Ayman,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience, and it means a lot to the whole team — especially Jen. She’ll be delighted to know her support, attention to detail, and professionalism made the process smooth and enjoyable for you.

It was a pleasure bringing your vision for London Gynaecology Clinic to life, and we’re proud to support the important work you do.

If you ever need anything in the future — updates, advice, or next steps with your website — we’re always here to help.

Thanks again for recommending us!

The DotGO Team

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