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See what reviewers are saying

Rated 5 out of 5 stars

I used the service for 4years before moving out of Nigeria. I must say I enjoyed the service. I recommend the internet service. really unlimited, and I experienced little downtime.

Rated 1 out of 5 stars

This is NOT to bring down DOTMAC down but a warning to ALL Nigerians who plans to use their money to pay for Dotmac internet service, guys, they'll frustrate you. Use your money and buy somethin... See more

Rated 2 out of 5 stars

It started with very smooth output but has so much dwindled and network these days is so slow and output very frustrating. Suggestion: I f only you could revert back to the good old smooth and fas... See more

Rated 4 out of 5 stars

To my greatest surprise, Dotmac Lagos has been steady since the beginning of this year 2024. Last year was a hell of a year, I almost disconnected the whole thing last year due to constant downtime. I... See more

Company details

  1. Internet Service Provider
  2. Internet Provider
  3. Web Hosting Company

Written by the company

Dotmac Technologies Ltd. is a leading Internet Service Provider in Abuja, Nigeria, Delivering broadband internet via Fiber to the Home Technology. Established in 2008, we are an experienced ICT company with a wide range of services that are designed to improve and optimize the services of our clients.


Contact info

3.1

Average

TrustScore 3 out of 5

32 reviews

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Rated 2 out of 5 stars

It started with very smooth output but…

It started with very smooth output but has so much dwindled and network these days is so slow and output very frustrating.
Suggestion: I f only you could revert back to the good old smooth and fast network we use to enjoy from you.

Implications: I suggested your services to lots of people that subscribed, but I can't boldly do that as it is now.

November 17, 2021
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Rated 4 out of 5 stars

The service is great with very…

The service is great with very infrequent downtime which does not usually last very long. Although the band with has been increased recently which is well appreciated, there is still a lot of room for further increase. This is particularly imperative given that the competition (other ISPs) are offering much higher bandwidth allowances at more competitive and lower rates.

October 27, 2021
Rated 4 out of 5 stars

The service is mostly satisfactory

The service is mostly satisfactory, although there have been several instances of prolonged downtime over the past few months. Having said that, the response time of the technical support is encouraging

October 27, 2021

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