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Company details

  1. Online Casino or Bookmaker

Written by the company

Doubleu Casino is a modern online gaming platform operating under a license from the authorities of Curaçao. It delivers a dynamic and engaging experience with a library of over 1,500 games, including cutting-edge slot machines, timeless table games like blackjack and roulette, and an immersive live dealer section hosted by professional croupiers. The platform collaborates with leading software providers such as Pragmatic Play, NetEnt, and Play’n GO, ensuring high-quality graphics, smooth performance, and fair play. New players at Doubleu Casino are welcomed with a generous bonus of up to €10,000, along with 150 free spins, giving them an excellent start to their journey. The casino supports multiple secure payment options, including credit and debit cards, Cashlib, eZeewallet, and cryptocurrencies, enabling quick and hassle-free deposits and withdrawals. In addition, customer support is available 24/7 via live chat or email, ensuring fast and professional assistance whenever needed.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They should be given zero stars or even…

They should be given zero stars or even worse, negative stars.

This slot is the most untrustworthy app. They don't respond to addicts try to quit.

They won't ban you, Google doesn't even offer any support.

They hardly these days respond to any help comments.

It is a full scam, whenever I request to be banned for my addiction to this slot, they entice me more and more to continue playing by offering me to become a VIP.

There should be a class action against this company and to include Google, as it doesn't seem to help either.

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

Double U…Casino doesn't respond

I have sent three emails to Double U Casino about my phone dying and having to get a new phone and giving my old phone to the carrier. For some reason, their help department has still not responded. I've sent copies of purchases to them so they could help me get back into my account but no one is responding. I hope someone at the company can help me. I

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

Been playing since 2012 enjoy your…

Been playing since 2012 enjoy your games lately I get nothing Avid video poker player I’m averaging one four of a kind a week free spins always 160 never get the 200 any more one free pla50 spins at 1.5 total 7000 credits I don’t buy credits because I can’t afford it just like playing the games some said if you don’t buy they won’t let you win

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Totally pathetic DUC,like I said I have…

Totally pathetic DUC,like I said I have been with them for about 10 years.40 mill,1 lot of free spins,not even winning enough to score a hat.And this so called vip daily bonus only seems to show up when it feels like it,sometimes missing a day.They are really p,,,,,,, me off.Sick of trying to win something and haven’t had a jackpot in like 2 plus yrs.Just because you’re a freebie doesn’t mean you have to be so miserable.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been playing Doubleu Casino for…

I’ve been playing Doubleu Casino for about two months now, mostly on my laptop. The game selection is solid and the slots look visually great, but sometimes the interface feels a bit slow to respond. Switching between slots can take a few extra seconds, and when you’re chasing a bonus round, that lag is frustrating. Overall, it’s fun, but I wish they’d optimize the load times.

August 16, 2025

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