Have been using the Amino Acids which I purchased through our UHC account. My sister and her husband have used their products for a while and recommended them to me. I also just ordered some digesti... See more
Company replied
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Have been using the Amino Acids which I purchased through our UHC account. My sister and her husband have used their products for a while and recommended them to me. I also just ordered some digesti... See more
Company replied
They received 2 stars as the product arrived quickly. But one product was not packaged correctly, leaving a burnt plastic smell with bits in my collagen and they would not replace it. I offered to sen... See more
Company replied
First, I ordered Tudca from this store because I could not find it anywhere else for less. Ordered, received it. But then I found that Walmart seller had it at half the cost, for approx $19 a bottle f... See more
I can only comment on their collagen, great product. Solved hair loss, dry skin and stiff joints. I purchased another product recently. Needed to return for personal reasons, emailed customer ser... See more
Company replied
Double Wood Supplements is an online retailer of potent, superior supplements for a better you!
205 Elmwood Ave, 19079, Sharon Hill, United States
Replied to 92% of negative reviews
Typically replies within 1 week
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Based on smell and color compared to the same substances sold by other companies, their supplements are legitimate as far as I can tell. Their supplements are generally lower priced than others which in discussion forums generally raises suspicions of purity of their products. However because they are not the manufacturer, they have a third party lab test most all their products and offer a guarantee. A lot of people experience placebo / nocebo effect based on their perception of a brand as almost no consumer is going to take the time and money to have supplement tested. So any claims of efficacy or no efficacy are pretty much pointless unless the person had it tested in a lab. If anyone has read Consumer Lab reports, it is not uncommon for purity to vary from brand to brand depending on the substance. I've not heard any accounts of any products from Double Woods being proven by a lab to not contain what the bottle says it contains. So I will give them the benefit of the doubt. Assuming the product is of good quality the price can't be beat = 5 stars.

Reply from Double Wood Supplements
I ordered two bottles of double wood DHEA supplements , I took it for almost a year continuously. I had the lab test my blood before and after started the supplements .
My DHEA was 2.2 before and still 2.2 after I religiously took the supplement for almost a year . So basically the product does not work. It’s a snake oil con. I switched to a new DHEA over two months ago, and had my DHEA tested again, now my Levels are up to 5.0 !!! So clearly the double wood supplement does not work

Reply from Double Wood Supplements
I bought Tongkat Ali from Double Wood. It is laced with something. An SSRI I think. I could feel it acutely for 2 days. I gave it another try a few months later and it had the same effect.
This is not just ineffective, it is dangerous, criminal.

Reply from Double Wood Supplements
I contacted Double Wood to get help correcting a recurring order I had set up incorrectly- totally my fault. The lady who helped me was so kind & understanding and got my order corrected while I was on the line. I love DW products, prices & their customer service is amazing. I’m a customer for life.

Reply from Double Wood Supplements
If you received the correct order then no problem. But if you ever received the wrong order, you won't get help. I ordered 2 bottles NAC and 2 bottles Turkey Tail but only received 1 bottle NAC and 2 bottles of Tongkat Ali instead of Turkey Tail! I emailed them 3 times and submitted online form through their webpage but only to get an auto email that my request is closed! I also cannot sign in to view my order details. The 30 days money-back and return refund policy is also a hoax! Please check the website carefully before ordereing.

Reply from Double Wood Supplements
The customer service team at Double Wood Supplements resolved my issue completely to my satisfaction. I love their products and appreciated their
care in handling my issue.

Reply from Double Wood Supplements
Very thoughtful answer to my question on K2 contained in Natto supplement.

Reply from Double Wood Supplements
Curtomer oriented and professional service. We ordered with shipment to Europe and everything was more than fine. Thank you Double Woods!

Reply from Double Wood Supplements
My order got lost in the mail. BWS sent me what I needed free of charge. So kind and I am Happy

Reply from Double Wood Supplements
Fantastic products and amazing customer service!! Others may be slightly cheaper on some things, but the quality and headache free exceptional experience is definitely worth it.

Reply from Double Wood Supplements
Thank you Laura for your knowledge and kindness today. And thank you Doublewood for clean and effective supplements, especially the malate

Reply from Double Wood Supplements
This supplement has been a game-changer for me. The increased stamina and longevity are remarkable, and I've noticed a significant improvement in achieving longer-lasting erections. It has boosted my confidence and overall satisfaction.
What's even more incredible is the positive impact it has had on my wife. She has experienced heightened lubrication, making our intimate moments more enjoyable and fulfilling. It's like a rejuvenation for both of us.
Beyond the bedroom, I've noticed positive changes in my overall well-being. This supplement has not only enhanced our intimate life but also contributed to a healthier and happier relationship.

Reply from Double Wood Supplements
Today I was able to talk to Laura@Doublewoodsupplements and she was able to help me place my triple pack orders for Serrapaptase, Nattokinaise and Magnesium Taurate! Their Nattokinaise has helped me me so much with my blood flow and the the Dr doesn’t get it! They never will! Thanks for great products! John

Reply from Double Wood Supplements
Customer service above and beyond! They were able to help me sort out subscriptions that I needed. Great product, fast shipping and so easy to work with. Highly recommend!

Reply from Double Wood Supplements
Great company to deal with. I purchased a product on Amazon that caused side effects. I reviewed the product on Amazon and Doublewood contacted me and refunded the cost of the product. I did not expect or request a refund. A very pro customer attitude followed by action.

Reply from Double Wood Supplements
This company is taking care very well of its customers.

Reply from Double Wood Supplements
I placed an order for a supplement based upon an email sent to my by Double Weed Supplements. After the order was placed, I found I had received another email with a significant discount available. I sent a note to Double Weed's customer service group that I had missed the discount. Double Weed Supplements revised my bill in an amount less than the discount. This is a customer commitment that I really appreciate.

Reply from Double Wood Supplements
This company and the employees are absolutely AMAZING! They are so helpful in sharing information and willing to resolve any issues. I will continue to be a loyal customer forever. Thank you DD for being such a great company to do business with.

Reply from Double Wood Supplements
Wow! I’ve nearly switched everything that I use for supplements over to Double Wood Supplements. They have everything that I’m looking for when I’m looking for a supplement. They use single source ingredients. They are GMP, made in the USA, and third-party tested. They are very reliable company and their customer service is stellar. Not something you find much anymore anywhere. I’ve had nothing but completely positive experiences with them and that’s why I’m writing this review because it has been such a long road trying to find a supplement brand that I can trust.

Reply from Double Wood Supplements
I spoke to Laura in customer service and what a wonderful experience so helpful and helped me resolve my issue at this moment. I can Honestly say she was by far the best lady I've ever spoken to in Any customer service situation. This company is awesome and I'd give them more than a 5 if I could. Thank you again Laura, you are such a blessing and made my day!!!

Reply from Double Wood Supplements
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