Really amazing product, looks and tastes amazing. Would have been 5 stars but although each slice is individually wrapped, the actual postal box was not great and had one small cooler pack inside and... See more
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Review summary
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Reviews shaping this summary
We ordered 12 cookie pie slices as an alternative to a birthday cake and it was incredible. 4 stars may actually be harsh but only marked it down slightly as not all the flavours were available that w... See more
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Ordering was very easy, products were well packed and individually wrapped. Looked amazing when out of packet. Our son loved them, but hubby and I found them too much, you could easy break down into 3... See more
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The website was very easy to navigate. I chose a box of 6 cookie pie flavours and although a lot of them were already sold out I was able to find enough suitable flavours as a gift. I ordered the box... See more
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Company details
Written by the company
About DoughGirl DoughGirl is a bold, flavour-first bakery brand based in the UK, specialising in indulgent, handcrafted cookie pies and loaded bakes that are made to stand out. Born from a love of unapologetically big flavours and proper bakery indulgence, DoughGirl creates gooey-centred cookie pies, chunky stuffed cookies and limited-edition drops that customers genuinely get excited about. Every product is baked in small batches using premium ingredients, generous fillings and signature DoughGirl flair. We don’t do boring. We don’t do average. And we definitely don’t do small portions. From nostalgic classics to creative, seasonal specials, our mission is simple — to make every bite memorable. We’re proud to be growing a loyal community of DoughGirl fans across the UK who come to us for quality, consistency and a little bit of indulgence when they deserve it most. Whether you’re ordering for a celebration, a gift, or just because… DoughGirl is here to deliver big flavour, big attitude and seriously good bakes.
Contact info
Unit 1 A52 Business Park, PE24 4AW, Croft, United Kingdom
- 01754 768120
- customerservices@doughgirl.co.uk
- doughgirl.co.uk
4.0
Great
967 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Bad system for delivery
Bad system for delivery. No point choosing a date. Cannot buy for a special occasion as you won't get a delivery when you need it.
August 17, 2026
Reply from DoughGirl
Hello,
We are sorry to hear about the issues you may be experiencing with your order.
We kindly ask that you contact our customer service team at customerservices@doughgirl.co.uk so we can assist you further.
Apologies for any inconvenience caused.
Lovely Gift Idea
Dough Girl makes such a lovely and different gift for someone. It’s a really nice idea when you’re looking for something a little more special than the usual presents, and it’s great for birthdays, Christmas or just as a surprise to let someone know you’re thinking of them.
Really pleased with it and I would happily buy from Dough Girl again for gifts in the future. 🎁💕
August 5, 2026
Reply from DoughGirl
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
Ordered on the 8/8/26 which was 10 days…
Ordered on the 8/8/26 which was 10 days in advance as i needed for the 18/8/26 for my daughters birthday. Never arrived 16 emails back and forth later. They refunded the money and said the cakes were returning to them. What they should of done is refunded the money and let the cakes be delivered as a goodwill gesture as they ruined the birthday day. Which actually tells me your company does not care at all about their customers. Also comments on social media also say how their orders never turned up for special occasions.
After the first few emails you should of delivered my cakes free of charge as a good will gesture but no it took 16 emails then just refunded me you really couldn't care less how my daughter felt with no delivery for her birthday. My point is you should of made that judgement call yourself
August 17, 2026
Reply from DoughGirl
Hi Diane,
Thank you for your review.
We apologise for the issues you might have experienced with your order.
Upon looking into this, I can see via the email thread that there were multiple resolutions offered to yourself. You opted for the order to be stopped and returned back to ourselves and a full refund issued in which our team processed accordingly for you.
If you would like any further assistance, please reach out to our dedicated customer service team at customerservices@doughgirl.co.uk.
Dry and all the same
Dry and all the same. Bought 6 different brownies but they were all the same just the toppings are changed. Same for the cookies.
August 17, 2026
Reply from DoughGirl
Hello, Thank you for the feedback, it is a shame you feel our brownies were dry as we do not provide edge pieces and the vast majority of feedback is that they are very moist.
We are unsure how brownies with different toppings & some indeed have fillings and inclusions in too taste the same however we do use the same brownie recipe for each so this maybe where you tasted the brownie as all the same. We would not use a different base brownie recipe for each flavour as that would no work. Our cookies are all varying in flavour & toppings however our base cookie dough is all made from scratch using the same recipe so yes if you got all the same dough base flavours the dough would taste the same which is in fact a good thing as it means our dough is being consistently made. Thank you again for your feedback we will pass it on to the team for consideration.
Reply from DoughGirl
Thank you so much for your sweet review!
Brought as a birthday gift
Brought as a birthday gift, they didn’t disappoint, the birthday girl loved them , parents had to plead for a taste 10/10 for taste and delivery
August 17, 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Yes all gd
Yes all gd. Even gave my neighbours a review on them and my family was happy with my tgtg box
August 17, 2026
Reply from DoughGirl
Thank you for your review! We love hearing your feedback on our delicious goodies and hope you enjoyed them!
The filling was too sweet and indulgent…
The filling was too sweet and indulgent and no one in my house touched it and would have opted for the cookies instead of the pies
August 4, 2026
Reply from DoughGirl
Thank you for your review. We are sorry to hear that you were not happy with your order on this occasion. If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service at team!
These are very tasty and good value for…
These are very tasty and good value for money will be buying again
August 4, 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
I got 6 cookie pies and 3 cookies
I got 6 cookie pies and 3 cookies, everyone in our house loved them, will definitely be ordering more, also super fast delivery, definitely a 5 star ⭐️ from us
August 14, 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
DO NOT RECOMMEND
Everything was pre packaged which i was not expecting. It says on the website that everything is made fresh. But when you look at the ingredients it has a lot of preservatives and other ingredients you just wouldn't find in a freshly made item. It tasted okayish but after a few bites it just got nasty and sickly.
August 3, 2026
Reply from DoughGirl
Hello thank you for your review. We produce all items fresh every day. We produce all our dough from scratch and add no preservatives, the only preservatives are in additional ingredients such as the chocolate & in the toppings etc. Many thanks for your order.
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
I see this company by chance on…
I see this company by chance on Facebook. I ordered as looked so good. They arrived on time absolutely perfectly packed and they look delicious.
On trying them omg they are amazing!
August 22, 2026
Unprompted review
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
Great communication and they were…
Great communication and they were received on time, packaged really well Thank you so much!
And wow they taste amazing the whole family were very impressed!!!!
August 21, 2026
Unprompted review
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
I did contact customer service and they did not offer any help
Unfortunately I wasn't happy as when my cookie dough pieces arrived the toppings had come away, making them look not very appetising, so was unable to serve
I complained but the company were not very helpful.
I will not order again.
August 14, 2026
Reply from DoughGirl
Thank you for your review. We are sorry to hear that you may have experienced issues with your order. If you have experienced issues with your order, we recommend that you contact our dedicated Customer Service team as soon as possible with photos so that they may assist you promptly.
Would definitely recommend!!
Tried the cookie pies for the first time and not disappointed. Would definitely recommend if you have a sweet tooth. Also loved that they are all individually sealed in bags. Overall really pleased with my order.
August 14, 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
Love DoughGirl Bakes
Love the way my order arrives in all the pretty elegant packaging. Of course to the delicious variety of DoughGirl Bakes .
Thank you
Sharon Rogers
August 14, 2026
Reply from DoughGirl
Thank you so much for your review! We are glad that you enjoyed your sweet treat!
Top notch, so good
I love the cookies more than the pies, the pies are very chocolatey and whilst I love chocolate, its just not to my taste. The show stoppers for me are the cookies, they are all wonderful! Im always shocked how fast their delivery is. All cookies are wrapped well with a good sell by date. Definitely recommend treating yourself.
June 25, 2026
Reply from DoughGirl
Thank you so much for your sweet review! We look forward to your future custom again soon!
It was perfect it made a really tasty…
It was perfect it made a really tasty change for my son’s 18th birthday rather than birthday cake, will definitely be ordering again.
August 14, 2026
Reply from DoughGirl
Thank you for your review! We are so pleased that you loved your order :)
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