Downtown.nl - Online en winkel in Den Bosch Reviews 7

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

Best pita kaas in town

Best pita kaas in town, I am professional pita kaas tester in Leiden and I promise you this is the best one you can get (after 2 a.m.) I hope this information will help you so you can (just like me) end your night with this amazing pita kaas.

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Package lost and/or delayed and no information

Downtown.nl is promising next day delivery. In covid-19 times this is obviously harder to realise as we can all understand. However, I'm currently waiting for a shipment for four days already, while it is no where to be located and has a value of 300€.

As Downtown is OUTSOURCING the shipment, they have redirected me to this third party. However, they have stopped providing information and are redirecting me BACK TO DOWNTOWN..

I'm very disappointed in this service, as delay is understandable but not being able to provide information nor locate a valuable package is simply not okay.

-UPDATE-
Package is traceable again at least.

-UPDATE-
Instead of a Snowboard I have received a Skateboard addressed to some other person.

-UPDATE-
The customer service was not helpful at all so far. I can apparently not expect any kind of reimbursement or discount. Must say I have never been so disappointed in a webshop.

February 12, 2021
Unprompted review
Show reviews in all languages. (7 reviews)

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