Doxdirect UK Online Printing Reviews 34,091

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including printing, binding, and materials, often noting the professional and well-produced results. The service is frequently highlighted as fantastic, efficient, and easy to use, with many appreciating the straightforward online ordering process and helpful communication. Reviewers are particularly impressed with the fast delivery, with many orders arriving promptly and often earlier than expected, sometimes even the next day. However, some customers also noted issues with delayed deliveries, even when paying for nominated day services, which occasionally caused them to miss important events. A few other people also felt that the quality was not as expected, citing blurry prints, misaligned items, or rough cuts despite choosing premium options. Additionally, some experienced problems with incorrect orders, such as multiple documents bound together when they should have been separate, or packages left exposed to the elements.

What people talk about most

Quality

Customers had positive experiences with quality, consistently praising the excellent print quality, clear... See more

Product

Consumers find product quality to be excellent, with many reviewers praising the clear images, quality paper,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and stating they will use... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the ease of uploading a pdf, the mechanics for formatting the covers and spine, and the progress info. I didn't use it, but the 'Hold' function is great. Final product looks good, really w... See more

Rated 5 out of 5 stars

Received my first order from doxdirect. Very impressed. I get quite a few cookery ebooks and usually spend time printing recipes off individually. Found this site and it takes the hard work out for y... See more

Rated 5 out of 5 stars

My copies of several popular wargame rules systems were getting frayed. So I uploaded *.pdf copies that I had bought in an attempt to order three different rules in one order. The scaling worked pe... See more

Rated 5 out of 5 stars

Easy to order exactly what you need, the website gives you a free quote for all different styles of binding so you know what you are paying. You can choose your postage costs too. Great quality print... See more


Company details

  1. Digital Printing Service
  2. Commercial Printer
  3. Digital Printer
  4. Prints and Signs Store
  5. Print Shop

Information provided by various external sources

Print and bind your documents from one copy upwards

Love us or your money back!

If you’re unhappy with your order, simply return it and we’ll reprint it or refund you.

For your complete peace of mind, Doxdirect offers a no-risk refund-or-reprint guarantee on every order you place with us. This entitles the customer to receive a refund for, or reprint of, any order that has been produced to an unsatisfactory standard, or has been damaged in transit

Contact info

4.9

Excellent

TrustScore 5 out of 5

34K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a truly great service

a truly great service, the only think I didn't like was that I wasn't able to add in a landscape document and a portrait document into the same binding. Other than that it was a perfect service

June 4, 2026
Rated 3 out of 5 stars

A more specific guide on setting up…

A more specific guide on setting up InDesign documents would’ve been helpful. For example, setting up as individual pages with bleed all round and not as spreads. Reverting to single pages broke my column grid and caused stress! Otherwise pleased and having telephone help was great.

June 4, 2026
Rated 5 out of 5 stars

Will definitely use them again!

First time I've used them for a printing order for a manual.
Website very easy to navigate and place order. Everything explained easy and able to get quote instantly. Price best that I found. Manuals arrived very quickly and bang on perfect!
Will definitely be using them again.

June 3, 2026
Rated 3 out of 5 stars

Product great, website confusing

The service was fast and the product was good quality. I've gone for 3 stars rather than 4 because the website ordering process was really unclear. I ended up not ordering exactly what I wanted because I couldn't work it out. Happy enough with what's been delivered through

June 2, 2026
Rated 5 out of 5 stars

Happy Customer

Delighted with the quality as I am using the prints for personal use in my journal, the scrapbook designs came out perfect. Easy to order and upload, well packaged and worth the cost of the prints. Doxdirect is my go to online printing service, my second time ordering prints from them, a very happy customer. Thank You Doxdirect

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service. Great product, produced quickly, well packaged and delivered swiftly. Very well priced. Would thoroughly recommend.

June 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look