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Rated 3 out of 5 stars

It didn’t work out at all for me really as they did not answer by phone and the app kept glitching and then I got cutoff from my account right after paying for a year of Pro Plan

Rated 2 out of 5 stars

I've used Doxy for a while now and I've noticed it has become increasingly unusable. When I first signed up it worked decently and there weren't alot of other stable telehealth platforms around at t... See more

Rated 5 out of 5 stars

Doxy.me allows me to provide services anywhere with clear video and audio without my clients downloading any apps. Having purchased services, I can also share documents and meet with more than one per... See more

Rated 4 out of 5 stars

I love that it's so simple for my clients & requires no registration/sign up for them. The only complaint I have is that from time to time I have connectivity or audio issues. I've learned the conne... See more

Company details

  1. Software Company

Written by the company

Doxy.me is the simple, free, and secure telemedicine solution. Founded in 2014 by Dr. Brandon Welch, doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. Doxy.me is HIPAA complaint, works in-browser, and requires no additional downloads. Over 700,000 providers use doxy.me to deliver their virtual care—get started for free to see why!


Contact info

3.5

Average

TrustScore 3.5 out of 5

157 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is really a great app

This is really a great app. It has a lot value for a free account. Where else can you be HIPPA compliant and have to pay a monthly fee? I am a casual user as I only have two clients at a time and work full-time at another job. If I decide to go full-time after I retire from that I will definitely upgrade to take advantage of the premium features which are also quite reasonable.

October 5, 2023
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Rated 5 out of 5 stars

The audio was fine

The audio was fine, and the process of admitting a client into the session was straightforward. I would recommend Doxy Me to other practitioners.

I also like the ability to buy group sessions Alacart.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Overall still preferable to Zoom

ABout 95% of the time connection is good. I love that they text when someone checks in - allows me to NOT keep checking my phone if I'm not in front of my computer. I can use the same link with every client without worrying that someone else can bounce into the session, and without having to 'admit' people as on zoom.

October 3, 2023
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Rated 5 out of 5 stars

All the needed features!

Yesterday a patient appeared in the virtual waiting room one hour early. It was easy to use the chat feature to reschedule quickly, taking only a few seconds from the session in progress that was wrapping up anyway. Doxy.me is user-friendly for patients on any phone or computer, with no downloads or codes. I can see who's in the waiting room. If I can't reply in real time, and can reach them later since I've seen that they had a problem.

September 28, 2023
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Rated 4 out of 5 stars

User friendly for both therapist and client but sometimes glitches

Doxy is pretty user friendly to use for both the therapist and the patient, and it offers a lot of helpful things such as letting you know when you or the other person's connection is low or giving you an option to chat with someone in the waiting room while you're on the video with someone else. However, it does sometimes glitch randomly and have times where it will take a long time for you or the person you're meeting with to connect.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Doxy is easy to use

Doxy is easy to use. No need to set up appointments. Just log in and go. Very useful in my Telehealth practice, and it's for free! More features are available if you upgrade. Doxy is a winner!

September 27, 2023
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Rated 5 out of 5 stars

I am a psychologist in clinical…

I am a psychologist in clinical practice and I have appreciated the quality and security of Doxy for over 4 years. I recommend it to the College of Psychologists in my community and many have picked up on the app. Thanks for it.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

works well for me

works well for me
they have many options i haven't tried yet
i've used doxy for over three years. i tried one prior to doxy but prefer doxy -- it's easy and my clients like it

September 22, 2023
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Rated 5 out of 5 stars

Great video platform

Doxyme is by far, one of the best video platforms I have used. I have been using them for many years now. It's very easy to navigate both for the clinician, as well as the clients. I have not had any issues with the platform.
I strongly recommend it to any practitioner who needs a well developed video platform for their clients or patients.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Good, basic

Easy log-in, has all the basic features I need.
On occasion, clients have trouble connecting, but it is almost always an issue with their internet connect. Once client had more serious trouble, but was able to troubleshoot with Doxy technical support.
And it's free!

September 21, 2023
Unprompted review

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