It didn’t work out at all for me really as they did not answer by phone and the app kept glitching and then I got cutoff from my account right after paying for a year of Pro Plan
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See what reviewers are saying
I've used Doxy for a while now and I've noticed it has become increasingly unusable. When I first signed up it worked decently and there weren't alot of other stable telehealth platforms around at t... See more
Doxy.me allows me to provide services anywhere with clear video and audio without my clients downloading any apps. Having purchased services, I can also share documents and meet with more than one per... See more
I love that it's so simple for my clients & requires no registration/sign up for them. The only complaint I have is that from time to time I have connectivity or audio issues. I've learned the conne... See more
Company details
Written by the company
Doxy.me is the simple, free, and secure telemedicine solution. Founded in 2014 by Dr. Brandon Welch, doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. Doxy.me is HIPAA complaint, works in-browser, and requires no additional downloads. Over 700,000 providers use doxy.me to deliver their virtual care—get started for free to see why!
Contact info
3445 Winton Pl., 14623, Rochester, United States
- 844-436-9963
- support@doxy.me
- doxy.me
Hasn’t replied to negative reviews
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This is really a great app
This is really a great app. It has a lot value for a free account. Where else can you be HIPPA compliant and have to pay a monthly fee? I am a casual user as I only have two clients at a time and work full-time at another job. If I decide to go full-time after I retire from that I will definitely upgrade to take advantage of the premium features which are also quite reasonable.
The audio was fine
The audio was fine, and the process of admitting a client into the session was straightforward. I would recommend Doxy Me to other practitioners.
I also like the ability to buy group sessions Alacart.
Doxy me is HIPPA compliant
Doxy me is HIPPA compliant, reliable about 99% of the time and easy to use for the provider as well as the participant.
use it every day
Excellent platform: reliable and easy to use for me and for patients.
Overall still preferable to Zoom
ABout 95% of the time connection is good. I love that they text when someone checks in - allows me to NOT keep checking my phone if I'm not in front of my computer. I can use the same link with every client without worrying that someone else can bounce into the session, and without having to 'admit' people as on zoom.
The people at Doxy seem dedicated to…
The people at Doxy seem dedicated to keeping up with technology and ask for feedback when things might not be smooth and I find that they are fixed in a timely manner.
Thank you for sharing your gift!
I'm enjoying the easy accessibility to…
I'm enjoying the easy accessibility to enjoy your system and how it's set up and works for me and my clients.
Doxy provides a great platform,
Doxy provides a great platform with security to provide care to my clients. It is also extremely reliable.
All the needed features!
Yesterday a patient appeared in the virtual waiting room one hour early. It was easy to use the chat feature to reschedule quickly, taking only a few seconds from the session in progress that was wrapping up anyway. Doxy.me is user-friendly for patients on any phone or computer, with no downloads or codes. I can see who's in the waiting room. If I can't reply in real time, and can reach them later since I've seen that they had a problem.
Very easy to use
Very happy with doxy me. I am happy with convience of service.
User friendly for both therapist and client but sometimes glitches
Doxy is pretty user friendly to use for both the therapist and the patient, and it offers a lot of helpful things such as letting you know when you or the other person's connection is low or giving you an option to chat with someone in the waiting room while you're on the video with someone else. However, it does sometimes glitch randomly and have times where it will take a long time for you or the person you're meeting with to connect.
Doxy is easy to use
Doxy is easy to use. No need to set up appointments. Just log in and go. Very useful in my Telehealth practice, and it's for free! More features are available if you upgrade. Doxy is a winner!
Love that link is short and repetitive
Love that link is short and repetitive. Usually works ok Sometimes client can't get in or picture is fuzzy
I am a psychologist in clinical…
I am a psychologist in clinical practice and I have appreciated the quality and security of Doxy for over 4 years. I recommend it to the College of Psychologists in my community and many have picked up on the app. Thanks for it.
Love doxy.me & so do my clients
Love doxy.me & so do my clients! Thank you for this safe, telehealth format.
works well for me
works well for me
they have many options i haven't tried yet
i've used doxy for over three years. i tried one prior to doxy but prefer doxy -- it's easy and my clients like it
Great video platform
Doxyme is by far, one of the best video platforms I have used. I have been using them for many years now. It's very easy to navigate both for the clinician, as well as the clients. I have not had any issues with the platform.
I strongly recommend it to any practitioner who needs a well developed video platform for their clients or patients.
Good, basic
Easy log-in, has all the basic features I need.
On occasion, clients have trouble connecting, but it is almost always an issue with their internet connect. Once client had more serious trouble, but was able to troubleshoot with Doxy technical support.
And it's free!
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