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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and ability to provide clear, reassuring guidance. Many highlight the exceptional customer service, noting the team's responsiveness and efficiency in handling cases. People frequently mention feeling supported and well-informed throughout their interactions, with the service often described as excellent and timely. However, some people were dissatisfied with the initial contact experience, specifically mentioning issues with phone calls being perceived as rude or dismissive, and a lack of clarity regarding free consultations. A few other people also felt that the advice given, while potentially accurate, could have been delivered with more compassion.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of the... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise the promptness of the company's... See more

Based on these reviews

Rated 5 out of 5 stars

Najia supported me through a settlement agreement that needed to be turned around quickly. She made time to make sure I was clear on what i was signing and understood any consequences whilst... See more

Company replied

Rated 5 out of 5 stars

I had been feeling scared and stressed before approaching the firm, but Sacha completely turned that around. From the moment we spoke, Sacha was calm, reassuring, and highly professional. She took the... See more

Company replied

Rated 5 out of 5 stars

I want to say a massive thank you to Pam who dealt with my case. She was very professional, detailed, kept me informed throughout, guided me and supported me to no end. She was very understanding of m... See more

Company replied

Rated 5 out of 5 stars

I have had an excellent experience with DPH legal. I was put in an unexpectedly awkward position and felt alone. Once I made an online enquiry with DPH legal they were in touch promptly. I spoke to Ki... See more

Company replied


Company details

  1. Employment Attorney
  2. Lawyer

Information provided by various external sources

We offer a free telephone consultation with a fully qualified expert employment lawyer. DPH Legal is a firm of specialist employment solicitors, based in the Thames Valley, London and the Home Counties. Our employment solicitors practice exclusively employment law, which means we can offer an outstanding level of knowledge and expertise. We support fairness and best practice in the workplace and act for both employers and employees relating to any sized business. We cover all aspects of employment law including settlement agreements, employment contracts and policies, restructures and redundancies, disciplinary, capability and grievance procedures, and tribunal representation. The initial conversation with our friendly qualified lawyers will be free of charge and we guarantee this will be jargon free! After the first conversation we charge a competitive hourly rate, however we will also consider a ‘no win-no fee’ or 'fixed fee' funding arrangement dependent upon the circumstances. So, if you need to speak to an expert employment solicitor then please do not hesitate to contact us. Call one of our friendly team now on 0118 900 1657 or email us at info@dphlegal.com to arrange a confidential call back from a qualified solicitor with no charge.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

settlement agreement

I had a great experience with this legal firm—they were professional, clear, and highly supportive throughout the process. They handled everything efficiently and ensured I felt confident and well represented.

February 27, 2026
Unprompted review
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Reply from DPH Legal

Thank you so much for your very positive review. Your feedback means a lot to us! Wishing you every success for the future - The DPH Legal Team

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Rated 5 out of 5 stars

Kirsty helped me with an employment…

Kirsty helped me with an employment issue. She was professional efficient and also empathetic and supportive. Would recommend her highly.

March 18, 2026
Unprompted review
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Reply from DPH Legal

Thank you so much for taking the time to leave a review. We really appreciate your positive feedback! With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

Supportive and knowledgable

I had a good experience working with Kirsty MacDonald/Madeleine High. Kirsty responded very quickly to my enquiry, offered some reassuring initial advice and then provided excellent further support with my legal matter. She was empathetic, practical, and very knowledgeable. I would highly recommend her and the rest of the team at DPH legal. I will come back if I ever need employment law support again. Thank you

March 16, 2026
Unprompted review
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Reply from DPH Legal

Thank you very much for taking the time to leave a review. We really appreciate your positive feedback and kind comments regarding the service you received. With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

Don’t normally leave reviews however…

Don’t normally leave reviews however John McConkey and the company have been great. Excellent very direct and professional approach.

February 27, 2026
Unprompted review
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Reply from DPH Legal

Thank you so much for your very positive review! Your feedback is greatly appreciated. With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

Najia supported me through a settlement agreement

Najia supported me through a settlement agreement that needed to be turned around quickly and which also spanned over the xmas and new year holiday period. She successfully put a pause on the redundancy process and helped me with a DSAR request which eventually resulted in a positive outcome. Throughout the process, Najia was always available to discuss settlement process either by phone or email and her vast experience in this arena shone through on several occasions during the process.

Thank you Najia

December 19, 2025
Unprompted review
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Reply from DPH Legal

Thank you so much for taking the time to leave a review. We really appreciate your positive feedback! Wishing you every success for the future - The DPH Legal Team

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Rated 5 out of 5 stars

I have had an excellent experience with…

I have had an excellent experience with DPH legal. I was put in an unexpectedly awkward position and felt alone. Once I made an online enquiry with DPH legal they were in touch promptly. I spoke to Kirsty MacDonald who took the time to listen, understood completely and took action to help me resolve the situation easily. She is excellent and the team work together to ensure the case is resolved smoothly and professionally. I recommend this service highly.

February 17, 2026
Unprompted review
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Reply from DPH Legal

Many thanks for your very positive review! Your feedback is greatly appreciated and means a lot to us. Wishing you every success for the future - The DPH Legal Team

Rated 5 out of 5 stars

Amazing Service

Angalee and the team at DPH legal were amazing from start to finish so easy to deal with made the process easy very professional.
Would highly recommend.

February 11, 2026
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for taking the time to leave a review. Your positive feedback is greatly appreciated! With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

Fast, efficient, knowledegable

Jonathan and the administrative team were fast efficient and knowledgeable. Just what was needed. Thank you.

February 11, 2026
Unprompted review
DPH Legal logo

Reply from DPH Legal

Many thanks for taking the time to leave a review. We really appreciate your positive feedback! With best wishes - The DPH Legal Team

Rated 5 out of 5 stars

Highly professional employment law support

I received excellent support from DPH Legal during a very difficult employment matter. They were clear, responsive and handled everything with professionalism and care. I felt listened to and well represented throughout. Highly recommended.

January 31, 2026
Unprompted review
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Reply from DPH Legal

Thank you very much taking the time to write a review. You positive feedback means a lot to us and is greatly appreciated! Wishing you all the best for the future - The DPH Legal Team

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Rated 5 out of 5 stars

Excellent from start to finish!

Kirsty McDonald was exceptional from start to finish with helping me regarding my difficult situation with my employer. She was always available to talk to me on the telephone and all correspondence to my employer was turned around really quickly. She was very understanding and empathetic during a very stressful time for me. Her extensive legal knowledge regarding my situation was amazing, I cannot fault her! I would highly recommend DPH Legal to anyone when faced with employment difficulties.

January 21, 2026
Unprompted review
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Reply from DPH Legal

Thank you so much for taking the time to write a review. You very kind and positive comments are greatly appreciated! Wishing you every success for the future - The DPH Legal Team

Rated 5 out of 5 stars

Massive thanks

I want to say a massive thank you to Pam who dealt with my case. She was very professional, detailed, kept me informed throughout, guided me and supported me to no end. She was very understanding of my situation and reassured me at every step. I was so comfortable talking to her and felt at ease throughout my case. I highly recommend Pam I don’t think I could have got through this without her.

February 4, 2025
Unprompted review
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Reply from DPH Legal

Thank your so much for taking the time to leave a review and for your very positive comments. We really appreciate it! Wishing you every success for the future - The DPH Legal Team

Rated 5 out of 5 stars

Ben was absolutely fantastic

Ben was absolutely fantastic - so knowledgeable, responsive, supportive and gave great guidance during a very difficult and emotional time.

I spoke to many different people/companies and was so glad I found and decided to use Ben/ DPH - they were so straightforward in comparison to other companies and their reviews speak for themselves.

I have already recommended him and will continue to do so, if you need guidance or representation don’t hesitate to contact him.

December 1, 2025
Unprompted review
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Reply from DPH Legal

Thank you so much for taking the time to leave a review. We really appreciate your positive feedback! With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, swift response and expert service, thanks

December 3, 2025
Unprompted review
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Reply from DPH Legal

Many thanks for your very positive review! It is greatly appreciated. With best wishes for the future - The DPH Legal Team

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Rated 5 out of 5 stars

Excellent service

Excellent service. Everything was spot on with times and appointment date. Very prompt and professional. Would definitely use this company again. Christina was amazing and went through everything in detail.

November 28, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for taking the time to leave a review. We really appreciate your positive feedback! With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

fast, professional and successful support

I wanted to thank Gillian Carson and Lisa La Grange from DPH Legal who helped me with my employment dispute. Gillian was very knowledgeable and supportive during such difficult period and the outcome was exceeding my expectations. Her advice and professionalism were spot on. Thank you for such work. Olivier

December 17, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for your very kind review! We really appreciate your positive feedback and wish you every success for the future - The DPH Legal Team

Rated 5 out of 5 stars

I am extremely pleased with my…

I am extremely pleased with my experience with this firm, dealing with Najia in particular. I am a lawyer myself and could not recommend their services enough for employment matters.

December 23, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you very much for taking the time to leave a review. You positive feedback is greatly appreciated! Wishing you all the best for the future - The DPH Legal Team

Rated 5 out of 5 stars

Since I found this company on Google…

Since I found this company on Google from day one they have been professional with great communication.

December 8, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for your very positive review! It is greatly appreciated. Wishing you every success in your future endeavours - The DPH Legal Team

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Rated 5 out of 5 stars

Agreement Review and Support

Najia was exceptional throughout the process. She demonstrated outstanding professionalism, worked with impressive efficiency, and remained flexible in navigating changes along the way. Her ability to provide swift, practical solutions made a significant difference and ensured the agreement moved forward smoothly. I’m grateful for her support and highly recommend her expertise.

November 21, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for your very positive review! We really appreciate your feedback and wish you every success in the future - The DPH Legal Team

Rated 5 out of 5 stars

Employment law expert

John from DPH was super helpful totally focused whilst being very understanding.

October 10, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you very much for taking the time to leave a review. You positive feedback is greatly appreciated. With best wishes for the future - The DPH Legal Team

Rated 5 out of 5 stars

I had a recent experience with a…

I had a recent experience with a company that led to a very anxious time. Sacha was amazing throughout the process and was super supportive with everything. Sacha explained everything clearly and simply so I could understand and was always very reassuring. Sacha was amazing and I can't thank her enough for all the support.

November 17, 2025
Unprompted review
DPH Legal logo

Reply from DPH Legal

Thank you so much for taking the time to leave a review. We really appreciate your positive comments! Wishing you every success for the future - The DPH Legal Team

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