After reading the reviews, I was expecting much more. I used 1 sheet and couldn't hardly smell anything. I used 2 sheets on my second wash and only got a hint of something. I will stick with my no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
United Kingdom branch of the global stain removal and laundry specialists, providing simple convenient solutions to everyday household problems from carpet stains to washing machine cleaning. It's simple… if it says Dr. Beckmann on the pack, then you know it works. We care about cleaning!
Acdoco, Northbank Industrial Estate, Unit B Martens Rd, M44 5AX, Manchester , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding Customer Service – Dr. Beckmann UK Limited
I would like to express my sincere appreciation for the excellent customer service I received from Dr. Beckmann UK Limited.
Having contacted the company to express my dissatisfaction with a particular product, I was genuinely impressed by the way my concerns were handled. The customer service team (in particular, Michelle) went above and beyond to ensure that my complaint was dealt with thoughtfully, professionally and with genuine care.
It was refreshing to feel that my feedback was listened to, valued and taken seriously. The team demonstrated a real commitment to customer satisfaction, and the outcome was more than I could have hoped for.
In a time when exceptional customer service can sometimes be hard to find, Dr. Beckmann UK Limited really stood out. They have restored my confidence in the company, and I am absolutely delighted with the result.
A huge thank you to Michelle for her understanding, kindness and professionalism.
Michelle, you are a real credit to the company, and your approach deserves to be recognised and applauded.
Kind regards,
Toni C.
After reading the reviews, I was expecting much more. I used 1 sheet and couldn't hardly smell anything. I used 2 sheets on my second wash and only got a hint of something. I will stick with my normal liquid conditioner.

Reply from Dr. Beckmann UK
Never seems to work, and I follow the instructions implicitly! The sponge always falls off too. I do not rate this product!
I’ve used several products from Dr Beckmann and they have all done their intended job.
I only started using their 15 minute Odour Protect Liquid Washing Detergent last week and it’s became a favourite of mine.
Order wasn’t received as dhl didn’t deliver my package. I contacted dhl they are basically ignoring me. I contacted the company and yet to get a solution regarding my purchase, it’s quite frustrating.

Reply from Dr. Beckmann UK
No matter what product I buy I know it'll do the trick. I've used the dishwasher cleaner - which worked a miracle when I had bad odours, the carpet stain remover, again simple and easy to use and extremely effective! As well as the washing machine cleaner which does the job!
Simply put - great products, great price, great quality.
I buy carpet cleaner and it’s magic.. stain was impossible.. it was poop of dog liquid one.. it eats all.. 5 star product
I have used the fabric conditioner sheets with complete satisfaction. Lightweight to carry home, and easy to use. They completely dissolve in the wash, and I found my clothes were more soft and fragrant for at least a week afterwards. Recommended 10 out of 10.
Great cleaning products for the washing machine. It does a reliable job every time and is effective in what it does. Would recommend.
I had a nasty stain on my living room carpet but Dr Beckmann carpet stain remover came to my rescue. Great product, simple to use great results.
Love the laundry sheets. Great scent and handy size
I use the carpet pet stain remover (puppy and kitten!). I’ve found it’s been really good. Always works and smells great.
We use the Dr. Beckmann hand held carpet cleaner regularly and it works nicely when needed. It’s lightweight, easy to manoeuvre, and perfect for quick spot cleaning on stairs or upholstery. The results are consistently good, leaving carpets fresh and clean with minimal effort.
Very amazing I surely keep recommending at all time
I use their washing machine cleaner and have a good experience with it so I tried their magic leaves and find them ineffective against anything more than a freshen up
I live in a hard water area so add 75g of soda crystals to each wash to soften the water. My washing machine has a 9 litre drum so I have been using 2 sheets in the machine but my white t-shirts and bras now have yellow stains around the armpits and all our tops smell of sweat after a few hours
What a waste of money, will be going back to using Surf

Reply from Dr. Beckmann UK
Great product, but it's absolutely ridiculous that the delivery needs to be signed for. I use online delivery for convenience, i shouldn't have to waste a morning waiting in the house for it. It's laundry detergent, not a PS5, just leave it outside!

Reply from Dr. Beckmann UK
The laundry deergent is so nice. Removes tough stains and gives clothes sweet fragrances.
I find the carpet cleaner really useful. The brush helps and it's different from other products so you can really effectively rub the product in. Recommended if you have pets, especially.
Around 20 years ago I purchased Dr Beckmann Travel Wash with disappointing results, but I decided to buy again for this years trip, surprisingly it is still useless. I will in future take my own washing liquid with me and I suggest you do too.
I use their fridge cleaner regularly to get rid of the dirt in my fridge. It works well, smells nice, and doesn't leave any chemical residue in my fridge.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.