Dragonfly Crowd Ltd  Reviews 124

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

A first class service from Clive and the team. It is refreshing in todays world to be able to call a business and to speak to someone who is going to help you and deliver no nonsense, excellent client... See more

Rated 5 out of 5 stars

Due to vastly increased cost over the last few years we were reluctantly resigned to giving up on our business healthcare completely after 15 years of cover with the same provider. Mark at Dragonfly... See more

Rated 5 out of 5 stars

Clive & his team have provided an excellent level of service from start to finish, they have provided us with multiple options and helped us to understand each one. Thanks to them we have been abl... See more

Rated 5 out of 5 stars

Got in touch with Clive at Dragonfly Crowd to arrange my life insurance..... something I'd been putting off for a while. I'm so pleased that I did it in the end because it was quick, painless and much... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Broker
  4. Personal Insurance Company

Written by the company

We are a family-run business providing access to affordable personal healthcare insurance. We treat you how we would treat our own family members and you deal with us directly; no call centre team at Dragonfly Crowd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Fantastic service from Mark and Angela.

Fantastic service from Mark and Angela.
Would highly recommend using Dragonfly Crowd. They managed to reduce our private health premiums significantly at renewal and the process was seamless.
Thank you so much Mark and Angela

September 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Talk about simplicity and making it…

Talk about simplicity and making it easy for clients.

I would 100% recommend Dragonfly and Clive - they have made the whole process of sourcing and selecting corporate health insurance a breeze.

I wish more 'financial' based suppliers were as helpful and easy to work with.

Brilliant job.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Angela was very helpful

Angela was very helpful, courteous and knowledgable.
Renewal was straightforward with a minimum of fuss
and a saving on the previous year.

July 30, 2024
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Rated 5 out of 5 stars

Helpful

We have been using Dragonfly Crowd Ltd for our business healthcare insurance and they are always considerate to find the most suitable policy at affordable prices. Rachel has been very efficient and helpful and I highly recommend the company if you need to find the best cover with friendly service.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Passionate about their work

Mark Chadwick is an experienced, knowledgeable and passionate person who really wants to do the best by his clients. Sadly, the insurance company's internal processes let us down, but this is no way a poor reflection on the service I received from Mark.

July 11, 2024
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Rated 5 out of 5 stars

Excellent service

Excellent service, efficient and planned a call 12 months in advance which they kept to and saved us over £2000 on our annual health policy. I wold highly recommend them

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Professional experience and great savings made

Very impressed with our dealings with Dragonfly; completely professional from start to finish, with good advice and in the end getting us great savings on our personal health insurance. Wouldn't hesitate to recommend based on the experience we had.

May 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

I can't speak highly enough about the incredible service and expertise provided by Cive at Dragonfly Crowd Ltd. From start to finish Clive has exceeded my expectations in every aspect.
The level of professionalism demonstrated by Clive is unparalleled. He went above and beyond to ensure a seamless experience.
If you're searching for a company that prioritises excellence and customer satisfaction, look no further than Dragonfly Crowd Ltd. Thank you to the entire team for a job well done!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Not pushy, well-informed and honest. What more can you ask from a sales person?

Considering the initial contact was a cold approach, I found Mark at Dragonfly Crowd to be a pleasant salesperson to engage with. He's clearly knowledgeable, listened to my requirements and, fairly quickly, came back to me with various options in the marketplace. He didn't try and push me toward any particular provider, he just gave me all the facts and gave me time to make my mind up. I had been with my previous broker for around 10 years but Mark's approach persuaded me to switch. We've just been through the first renewal process - at the end of which, I elected to stick with what I have - and Mark was just as good to deal with, the second time around. Again, there was no pressure to make a change (even though I'm sure it could have benefited him if I had switched providers). Another key point: Mark does what he says he will, when he says he will do it. Might sound simple, but this puts him way ahead of many sales people I interact with. I'm very happy to recommend Mark Chadwick and Dragonfly Crowd.

March 8, 2024
Unprompted review

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