Looked like a good product(s) Affordable too. Bought/ordered the product, then nothing. Order didn't arrive, hard to track, no response after several emails to their customer support. Shocker, you c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello, The Dragons Head Shop Ltd cannot fulfil orders at the moment due to unforeseen circumstances. The owner passed away suddenly. This is a family member trying to sort out estates. We will try t... See more
Discreet, pretty good selection although couldn’t find exactly what i wanted. Fast delivery considering. The pipe i got is excellent quality but has 2 major drawbacks- the tapered stem makes it hard t... See more
Haven’t received parcel at all payed extra for tracking number and everything haven’t received anything. Can’t even see where it is as tracking number don’t work will never be using this site again I... See more
Company details
Written by the company
Dragons Head Shops based in London, UK Dragons Head Shop is an online-only store selling smoking, vaping and CBD products globally, operating from the UK. The store's main focus is the supply of high-quality Smoking and Vaping Accessories, such as Hand Rolling Papers (HMRP), Hemp-based CBD Oil Based Products, Shisha Tobacco flavours and accessories, Water pipe Bongs & Hookahs and many more. Their aim is to provide a one-stop shop for all smoking and vaping related needs with competitive pricing and hassle-free shipping and returns. They strive to stock only the best available products
Contact info
14 Broadview Road, SW16 5AU, LONDON, United Kingdom
- +442038240599
- lee.brook@dragonsheadshop.co.uk
- dragonsheadshop.co.uk
3.3
Average
248 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven't actually tried them yet
I haven't actually tried them yet. Just received them, by the way they look, they look perfect for what I'm going to use them for. Thank you for all your help.
August 17, 2020
Unprompted review
Reply from Dragons Head Shop Ltd
Thank you, Roger. I would be very interested in seeing the finished result, if you are able to send a picture, please?
Damaged items
When i had a small issue with some of the items received, DHS did not hesitate to resolve it. Perfect example of exemplary customer service.
August 10, 2020
Unprompted review
Reply from Dragons Head Shop Ltd
Thank you, Oscar.
Excellent!
Very helpful and friendly, quick delivery, high product quality! Very happy and will buy again. Definitely recommend!
August 10, 2020
Unprompted review
Reply from Dragons Head Shop Ltd
Thank you, David.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.