Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... See more
Company replied
Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterward... See more
Company replied
Excellent service. We had a solid obstruction from sand and paint residue (we think) and the team were able to clear it for us which was especially important a few days before Xmas! Professional, tidy... See more
Company replied
The drain doctor team came out to repair a blocked drain, they were polite, explained what they were doing and cleaned up after the job, highly recommend.
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
17 Alison Street, Buckhaven, KY8 1AA, Leven, Fife, United Kingdom

No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response and flexibiity in assisting my vulnerable aged mother. Good Job (as it were)!

Reply from Drain Doctor - Fife
Excellent service provided yesterday by Drain Doctor following two previous companies failing to identify the problem correctly. The two men who attended my blocked toilet were professional, courteous and took care to carefully diagnose the problem and then proceeded to clear it. Jordan (I think that was his name) explained the procedure well and was clearly knowledgeable and experienced in what he was doing. He is a credit to the company in both his expertise and his professionalism. I would highly recommend this company and only wish I had gone directly to them instead of wasting money on two previous companies.
Thank you.

Reply from Drain Doctor - Fife
My elderly mother had problems with her sink drain.
The Drain Doctor - Fife came and did a fantastic job. They spent a considerable time sourcing the problem. They discovered that it wasn't her drain that was the problem but a blockage outside the property boundary, from other houses in the street. They then phoned Scottish Water to arrange for them to come and sort the problem. I am very grateful for the time and effort they spent helping my mum to get her sink drain sorted. I would highly recommend the team.

Reply from Drain Doctor - Fife
The team of 2 arrived as promised and were very thorough in their investigations. They had our problem sorted within about 15 minutes and gave helpful advice on some possible remedial work we could do to avoid the problem occurring again.

Reply from Drain Doctor - Fife
Drain Doctor turned up quickly, sorted the problem professionally, charged reasonably then helped with an invoice for insurance - top rate, highly recommended

Reply from Drain Doctor - Fife
Really impressed by the service. I called in the morning and the company had two people with me by early afternoon. They were thorough in exploring the problem, identified the issue and rectified it. Before leaving they made sure that everything was cleaned up. Would not hesitate to recommend the company.

Reply from Drain Doctor - Fife
Excellent fast service on a Sunday! Great guys and despite lots of issues , they got it resolved . Highly recommend .

Reply from Drain Doctor - Fife
Excellent service….. as usual. Quick and efficient and friendly. 😃

Reply from Drain Doctor - Fife
Great company, arrived on time, solved the problem, explained what the problem was and what not to do

Reply from Drain Doctor - Fife
same exceptional service as always five star service

Reply from Drain Doctor - Fife
Prompt response. Took me through exactly what they were doing and the reasoning.
Very happy with the services

Reply from Drain Doctor - Fife
Prompt and efficient. Able to visit at the weekend and the issue was resolved quickly.

Reply from Drain Doctor - Fife
The guys arrived on time very knowledgeable well mannered .they diagnosed the fault and jet washed the blocked drain ,very successful they were done within 40 minutes very efficient will use again

Reply from Drain Doctor - Fife
The only people to call for a professional, quick and brilliant service!
They arrived at the time arranged, and got about the work, having all the knowledge and experience to tackle the issue.
Faultless.

Reply from Drain Doctor - Fife
A quality service you can rely on.
Cannot thank Lee your Burntisland Fife team member enough, even on "old years day" a very important day on Scotland He helped out our guests and left everybody happy ready for the New Year to come.
Thank you so much.
Kind regards Cliff Dixon

Reply from Drain Doctor - Fife
Andrew who was very calm, pleasant,and enthusiastic about his job dealt with the problem in no time. I thought it was a drain but it turned out to be the sewer.
Would recommend him any time.

Reply from Drain Doctor - Fife
Communication is 100% we had Drain Drs come and see us due to a smell, they considered the best time to come to the busy Surgery they found the issue within 10 minutes and blasted it all clean, we appreciate this service so much. Thanks

Reply from Drain Doctor - Fife
Phoned as had an emergency situation with blocked toilets. They rearranged appointments so that they could go out. Gave a time they would be there and they were on time. Cleared the blockage and kept the tenant informed.

Reply from Drain Doctor - Fife
Great guys. Worked well and let us know what thy planned
All the drains were checked as well as the one that was blocked
Turned up very quickly
Thanksas the hall is in use on Saturday and it was essential that this was cleared
Great service

Reply from Drain Doctor - Fife
Great Job!
Came quickly and we were really impressed with the depth of knowledge of the DD team, and their determination to get to the bottom of our problem. Left our place neat and tidy and everything working as it should. Plus some excellent advice for on-going management. Thanks!

Reply from Drain Doctor - Fife
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.