Draker Lettings Reviews 1,452

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the most fantastic experience with Draker (Notting Hill). Rob is an absolute super star! He helped at a time when I was feeling really daunted about moving into a new place - he supported me eve... See more

Rated 5 out of 5 stars

Coming from the USA, we had a great experience with Draker Lettings (Notting Hill). Mo Kanso was as helpful as he could be. He found us the perfect place and attended to all the little details while w... See more

Rated 5 out of 5 stars

Fantastic experience with Draker’s Lettings team in Sloane Square, London. I worked with Luke Anderson on finding a good flat/studio in Chelsea/South Kensington. Luke was incredibly kind, polite and h... See more

Rated 5 out of 5 stars

Draker provided an excellent service and helped us overcome the challenges that face those wanting to go down the House of Multiple Occupancy (HMO) route in RBK&C. George Mikhailenko was extremely... See more

Company details

  1. Real Estate Agency

Written by the company

We are specialists in residential lettings and property management in Central London. Founded in 2010, our reputation is that of a hardworking, smart, and service oriented team of professionals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

As it was my first time dealing with…

As it was my first time dealing with Draker, I did not know what to expect. Nonetheless, they definitely did not disappoint! Specifically, Mo, was extremely helpful in ensuring a seamless experience from the enquiry stages, right through to renting a property - highly professional, helpful and attentive!

I highly recommend!

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied

I’m very satisfied. I was supported from looking for a flat to moving in. Every little question was answered. The estate agent was very nice and polite. I would recommend this agency.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

It has been a great pleasure working…

It has been a great pleasure working with Mo. Mo has been very professional, patient, efficient and detail oriented throughout our communications. While I have been in contact with Mo remotely, he could always be reached via phone calls/messages and he is always ready to answer all my questions with a lot of patience. It has also been a smooth experience for the apartment viewing. We look forward to continuing working with Mo and he has our strong recommendation!

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Care,

When you walk in the door of Draker, you‘re instantly hit with the essence of professionalism; every one of the staff is immaculate from head to toe! Not only does each present themselves groomed and refined, but more importantly, they present their driven intention to be hyper-focused on their desire to find you a place to call home. My favourite of all favourites is the one and only Mo! Mo is a shining star! Why? You might ask! Mo goes the extra mile that’s a rare quality in most humans. Mo gives you his full undivided attention, and he doesn’t miss one single detail. He thinks outside the box; he comes up with ideas that inspire you and creative opinions you may not have thought of. Mo takes pride in understanding your style. He instinctively knows what will make you smile! You deserve full service and exceptional customer care. Call Draker and ask for Mo; you’ll be in the best of hands!

May 18, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

A joy to work with!

The whole process of letting my flat was made so smooth and easy by Mo Kanso and his team. Every step was communicated and updated along the way and all potential tenants were thoroughly checked for suitability. It made for a totally positive and uplifting experience.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Jordana

Jordana was absolutely AMAZING her attitude towards her job was phenomenal. Me and my partner are very new to the renting scene in London and she provided us with LOTS of helpful information, continuously kept us updated and overall wanted the best for us. She kept in contact regularly to see how our search was going and tried her best to find something that fitted all of our picky boxes. The thing I loved the most about working with her was her honesty and willingness to go above and beyond. I have seen and spoken with what feels like every agent in London and she is by far the best and the one I will recommend to anyone looking to rent or buy!

May 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent experience

After searching for weeks for a suitable home for my family without success, I was feeling frustrated and anxious. Ben Spanton from Draker turned my day around, quickly helped me secured the house that we wanted. From the moment we submitted our application to the signing of final contract, he was attentive, patient and maintained good communication throughout. The whole process was smooth and speedy. I highly recommend him!

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience finding a flat for a placement year in London

Ben Spanton has been a fantastic help in our hunt to find a flat for our placement year in London. He has always been approachable for us to ask questions and has been very supportive and helpful during the whole process. We would definitely recommend Drakers to any other young professionals looking for accommodation.

April 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

It has been an absolute pleasure working with Ben Spanton to find a three bed for me and my two friends. Throughout the entire process he helped me with any queries I had and ensured the process was as smooth as possible. I would recommend him to anyone.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Top Agent Jordana!

I am pleased to write a glowing review for Drakers Lettings, and in particular, real estate agent Jordana, who recently helped me find my dream flat. Jordana was an absolute pleasure and her professionalism throughout the entire process was impeccable.

One of the things that really stood out about Jordana was how personable she was. She took the time to get to know me and understand exactly what I was looking for in a property. This helped her to narrow down the search and ensure that every property we viewed was a potential match.

Jordana was also incredibly responsive and supportive every step of the way. She always made herself available to answer any questions I had and provided me with fair and honest advice. Her knowledge of the real estate market was impressive, and she helped me navigate some of the more complex aspects of the process with ease.

Overall, I couldn't recommend Jordana more highly to anyone looking for a reliable and trustworthy real estate agent. She truly went above and beyond to make sure I found the perfect flat, and I'm grateful for all of her hard work and dedication. Thank you, Jordana!

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

It was an absolute pleasure working with Jordana. From her professionalism to expert knowledge and upbeat personality, she helped make the whole process seamless and efficient. My daughter now has the perfect little pad to enjoy!

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very high standards

I had a really good experience with this agency and the agent George Landon. They were friendly, respectful and gave exceptional advice throughout the process. It was made far less stressful and I appreciate their responsiveness. It felt professional and smooth. I look forward to continuing with them in the future.

March 25, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional

Professional, polished & efficient - thank you Ben for answering all of my questions & finalising my tenancy so quickly!

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic professional estate agents

Our experience with Draker lettings has been amazing! We have been working with them for about 3 years now. Μο Κanso and his team always go above and beyond their search to find the right tenants for our flats. My family fully trust Drakers because they communicate quickly and efficiently, resolve issues as soon as they arise, always keeping us updated and are honest human beings. The process of finding new tenants has always been smooth and hassle-free for us as landlords. We would recommend Drakers Lettings to anyone who is looking for a reliable and professional estate agent.

April 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look