Drakes Plumbing Supplies Reviews 34

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4.4

Plumbing Supply Store

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Five stars for the Whitstable branch. Manager and staff all very helpful with advice on products and applications, and so far, always able to find exactly the part that I want. These guys won’t let... See more

Fantastic service from Drakes, I collected my items directly from branch and they were already ready and waiting for me. After my initial purchase I spoke to the team and they advised me of the bes... See more

Items was showing as in stock - but after ordered I got an email to say they received a message from their supplier that its not in stock - time wasted but they retracted the payment quickly

Great service, professional advice and prompt responses - great product range and prices-

Company details

Plumbing Supply Store

Information provided by various external sources

Drakes for heating, plumbing & bathrooms in the South East! Great Drakes Deals from your local independent merchant since 1983!

Contact info

United States
drakes.biz

4.4

Excellent

34 reviews

5-star

4-star

3-star

2-star

1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 22, 2024

Had the product needed and delivered…

Had the product needed and delivered promptly at a good price

December 3, 2024

Dec 15, 2024

Great service

Great service. Well priced.
Called to arrange delivery very quickly!

December 7, 2024

Dec 14, 2024

Great service

Great service, professional advice and prompt responses - great product range and prices-

November 25, 2024

Dec 12, 2024

Great price easy to click and collect

December 5, 2024

Nov 29, 2024

11/10********* Salt delivery

11/10*********
Good price
Excellent delivery 🚚

November 22, 2024

Nov 9, 2024

Haven’t received the salt it was to be…

Haven’t received the salt it was to be delivered on 7 Nov but hasn’t arrived.

November 2, 2024

Oct 18, 2024

Phoned me to get best delivery time for…

Phoned me to get best delivery time for me and turned up on time.

October 10, 2024

Oct 15, 2024

Great staff and service

October 6, 2024

Oct 10, 2024

Really helpful

Really helpful, superb customer service. Thank you.

October 3, 2024

Sep 20, 2024

Had a great experience with Alex from…

Had a great experience with Alex from the east grinstead branch. He was very helpful and knowledgeable.

September 19, 2024

Unprompted review

Aug 30, 2024

Great service

August 16, 2024

Aug 6, 2024

Five stars for the Whitstable branch

August 6, 2024

Unprompted review

Apr 9, 2024

Free delivery

Free delivery, good price. Arrived early, driver was very helpful.

March 30, 2024

Mar 23, 2024

Excellent communication throughout!

Excellent communication throughout the sales/purchase process all the way through to delivery. Would certainly recommend Drakes Plumbing Supplies

March 14, 2024

Feb 12, 2024

Easy to order and good service

February 3, 2024

Feb 7, 2024

Delivery and refound issues

Once the order was placed, they called us saying that they wont be able to deliver it in London, so they were going to refound us. But they never did so.

February 5, 2024

Jan 18, 2024

Only place for miles around who carry…

Only place for miles around who carry an unvented cylinder in stock

January 15, 2024

Jan 10, 2024

Amazing guys

Amazing guys, first time popping in. Polite on the phone and ready when i got there.

January 6, 2024

Jan 4, 2024

Great price, great service.

Ordered product on line. Went to collect two hours later and it was waiting for me at the counter. Price was the best I could find from extensive search. Great service, great price. Highly recommended.

January 2, 2024

Nov 24, 2023

very easy ordering process

very easy ordering process. efficient polite and friendly staff at pick up

November 22, 2023

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