www.drako.it Reviews 

Very Bad Experience, they are sleeping. They have good stuff but in sale they are 0. Their response time very weak

They sent the wrong shoes, also the wrong size. The shoes look nothing like the picture. Don't waste your money it's a scam. Tried to e-mail them back and found out the e-mail doesn't work. It's a total scam. They belong in jail for fraud.

Very good and fast customer service. Very helpful.

I placed an order on 28 July 2025 with Drako.it for a set of Lian Li UNI FANs, to be picked up at their Milan Point of Sale. When I ordered, the product page noted that the item was “not available, but can be reserved by the manufacturer” and estimated 3–4 days for delivery to the shop.

On 31 July, unable to find any support email on their site, I messaged Drako’s Instagram page and they kindly provided an email address. I emailed them the same day requesting an update and modification to my order, but as of 7 August, I have received no reply, and the fans have still not arrived at the store.

Overall, the ordering process was confusing (hidden support contact), and their customer service has been unresponsive. Based on this experience, I cannot recommend Drako.it and will look elsewhere for future purchases. Once my order finally arrives, I’ll update this review. but for now, be prepared for slow support and potential delays.

Ordered a RTX 5090 graphics card on 30/01 and patiently waited for them to get stock. Finally over 2 months later they asked for payment and I paid immediately. They gave me a tracking number but even after 14 days still nothing was delivered. They have no answers for me. It's very suspicious. I asked for a refund now, but it doesn't look like they will refund either, I will probably have to involve my bank and the authorities if I ever want to see my money again. Communication with this company is slow and confusing. Avoid at all costs. (If someone from Drako is reading this, I'm willing to amend this review if you process a refund within the next 3 days, so I can at least buy the product somewhere else, thanks)

Good service, fast and competent customer service. I strongly advise drako.it!

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Ottimo! (Very good!)
Miglior prezzo in circolazione per il prodotto acquistato (Zalman cpu cooler).
(Best online price!)

Consegna avvenuta un giorno prima del previsto.
(delivered a day earlier than expected!)

Aggiornamento dello stato dell'ordine molto buono.
(very good communication with staff!)

Buono anche l'imballaggio.
(well packaging)

Good shop with a large catalog.
average market-prices.

PRO

Wide selection of quality products.
Very good packaging.

CONS

Very long waiting times.
Time product availability is not always real.



Overall very good.

E' facile ordinare con Drako.it, vedi subito se il materiale e disponibile e i tempi di attesa sono irrisori.