I just dislike that i cant download the app
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Review summary
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I can’t explain the feeling of waiting every day to for the moment that I will watch some series in the app definitely the best time of the day!! I recommend to everyone to install the app and feel fe... See more
Company replied
Great selection of films. I had some trouble with getting on the site, customer support helped me immediately! So pleasant and solved my issue right away!
Company replied
This movie I had wait for whole month to be able to watch It.Looked for it on several of the free sites, but they kept locking up and freezing buffering and dropping out.So I waited a whole month or s... See more
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Company details
Written by the company
The immersive world of dynamic storytelling with film series unfolding in bite-sized episodes.
Contact info
Limassol, Cyprus
- help@dramashorts.io
- dramashorts.io
3.9
Great
413 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Just DON’T
UPDATE: Of over $100 in charges, they’ve offered a refund of $14.99. Hardly acceptable. And I’d like to know where on the website can I remove my cc information. They took time to write a novel in response to my review, but didn’t address my concerns. Lovely first experience with this service.
I keep getting charged from this company. The past two months, multiple charges. I initially accepted the free trial, cancelled before it ran out, and never renewed or agreed to anything further. The site is FAR from user friendly and makes it impossible to fine my payment method so that I can remove it. Good stories, but 10 out of 10 DO NOT recommend this site because you will regret it. The End.
June 27, 2025
Unprompted review
Reply from Dramashorts
Hi, Tina!
Thank you for your updated feedback — while we regret that your experience was not what you expected, we do want to clarify a few important details.
Our team did review your case thoroughly and extended a 50% refund offer. However, we understand that you chose to proceed with a dispute through your bank, which unfortunately prevents us from processing any additional refunds on our end while that dispute is active. Once a chargeback is filed, the resolution is handled entirely by the bank or card issuer.
We also understand your frustration with managing your account and payment method. For detailed steps on how to delete all the information associated with the account, please review this article from our Help Center:
https://web-dramashorts.zendesk.com/hc/en-us/articles/23276827362717-How-can-I-delete-all-the-information-associated-with-my-account 👈
We truly appreciate your feedback and are working hard to improve clarity, accessibility, and user control across our platform. If there’s anything more we can do within the limits of the ongoing dispute, please don’t hesitate to reach out to us again at help@dramashorts.io.
I got ripped off
I got ripped off, three separate payments have been taken, when I only allowed one money transfer. I have been scammed over 20 euros extra on this. I didn’t even get access to all the episodes that was promised, can really not recommend. I even tried to send them an email, but the email address on the website doesn’t exist.
June 29, 2025
Unprompted review
Reply from Dramashorts
Hi, Camilla!
We're truly sorry to hear about your experience and completely understand how upsetting this must be.
Please rest assured, it is never our intention to mislead or trick our customers. We deeply value your feedback and are committed to improving clarity around our subscription terms to prevent misunderstandings in the future.
Regarding your concern, here’s how our subscription model works:
Upon subscribing, you receive 10 locked episodes instantly, giving you a great start. After that, 3 additional episodes are credited to your account daily, allowing you to continue enjoying content without any extra charges. If you choose to unlock more episodes right away after using your daily credits, there is an option to purchase additional coins, but this is entirely optional. All purchases are made as part of this process when you clicked on the “Continue” button.
We’re genuinely sorry if the access you received didn’t meet your expectations, and we’d love the chance to look into this for you. Our official support emails are help@dramashorts.io and contact@dramashorts.io, and they are active and monitored — please double-check the address you used and feel free to reach out again. Be sure to include any receipts or transaction details so our Billing Team can assist you as quickly as possible.
Thank you again for your feedback — we’re here to help and are committed to resolving this.
great story
June 25, 2025
Reply from Dramashorts
Hi, Anita!
Thank you so much for your kind words! 😊 We're thrilled to hear you enjoyed the story. Our team works hard to bring engaging and memorable content to our viewers, and it means a lot to know it resonated with you💜
Fake subscription trap
I clicked an Instagram ad to watch a short video from “DramaShorts.” I thought it was free — I didn’t create an account, confirm my email, or agree to any subscription.
Still, I was charged £15.19. Strangely, the charge came from “Madmuscles,” not DramaShorts, and the confirmation email showed a card number that isn’t even mine.
When I tried contacting support, the email address was invalid and bounced back. This whole setup feels deceptive and scam-like.
I’ve reported it to my bank (Revolut) and terminated my card. Please be careful — it’s a shady system.
June 18, 2025
Unprompted review
Reply from Dramashorts
Hi, Shiwa!
Thank you for taking the time to share your experience. We're truly sorry for the confusion and frustration this situation has caused you.
After reviewing the issue, it appears there was a labeling error on the payment provider’s side, which resulted in the charge being listed under a different name (“Madmuscles”). We understand how alarming that must have been, and we apologize sincerely for the confusion.
To clarify, the charge was indeed processed correctly through our system, and your subscription to DramaShorts is currently active — you should now have access to enjoy the content, including 10 locked episodes immediately and 3 more added daily through our credit system.
We're also sorry to hear that your initial attempt to reach us was unsuccessful. For any support or clarification, please don’t hesitate to contact us directly at contact@dramashorts.io — we’re here to help and would be glad to resolve any remaining concerns.
Thank you again for your feedback, and we appreciate your patience as we work to improve transparency and the user experience.
The story is great, once I found it.
The story is great. But you should make it easier for people to find not only on their phone but also on the TV. All I can find on my TV subscription is small stories shorts as you will. When I want to watch the whole thing on the TV I can't cast from my phone to the TV because there's no way to find out how to do it. I would keep the subscription as long as it is easy to manage from one story to the next. If it is difficult to watch a whole story even though I paid for the subscription then it is very unpleasant. Other than that the stories are great I love watching them as long as it's keeping up to pay for the subscription I'll continue to watch so far your five stars for the stories. That are on your phone. But it's a zero for finding it on the TV.
June 17, 2025
Reply from Dramashorts
Hi, Donna!
Thank you so much for your thoughtful and honest feedback — we're truly glad to hear you're enjoying the stories and appreciate the five stars for the content!
We completely understand your frustration with trying to watch on your TV, and we’re sorry for the inconvenience. Right now, Dramashorts is primarily optimized for mobile, but we do offer a web platform at https://dramashorts.io where you can easily access your account and enjoy the full stories on a larger screen.
We also recognize how important a smooth, multi-device experience is. Your comments about casting and navigating between stories have been noted, and we’ve passed them along to our development team as we work to enhance accessibility across all platforms.
We're so grateful for your support and your willingness to stick with us. If you have any questions or need help getting set up on the web version, feel free to reach out to us at help@dramashorts.io — we’re always happy to assist💜
Reply from Dramashorts
Hi there,
Thank you so much for your lovely feedback! We're so glad you enjoyed the story, and we're especially happy to hear that Chase made such a strong impression. He's definitely a standout character!
We hope you continue finding more stories and characters to fall in love with on Dramashorts.
The drama king!
Watched until it was finished. I'm sad that the reel i wanted to watch is not listed!
June 11, 2025
Reply from Dramashorts
Hi, Claudia!
Thank you so much for your kind words! We're thrilled to hear you enjoyed the experience — it truly means a lot to us.
We’re always working to bring more engaging and emotional stories to our viewers, and your support encourages us to keep going. We hope you continue discovering even more favorites on Dramashorts!
I love the drama
June 10, 2025
Reply from Dramashorts
Hi there,
Thank you so much for your kind words! We're thrilled to hear that you’re loving the drama — your support means a lot to us.
We can’t wait to share even more exciting and emotional stories with you on Dramashorts!
Reply from Dramashorts
Hi there,
Thank you for sharing your thoughts! We’re so glad to hear you enjoyed the love story plot — romance is our favorite genre to bring to life.
We hope you continue discovering more heartfelt and captivating stories on Dramashorts!
Reply from Dramashorts
Hi there, Bobbi!
Thank you so much for the love! We're thrilled to hear you enjoyed it — your enthusiasm means a lot to us.
We can't wait to bring you more wonderful stories to fall in love with on Dramashorts!
Good movie to watch
June 5, 2025
Reply from Dramashorts
Hi, Traci!
Thank you for your feedback! We're so glad you enjoyed the movie — it’s always great to hear when our content hits the mark.
We hope you continue finding more favorites to enjoy on Dramashorts!
DramaShorts has the wrong email for me…
DramaShorts has the wrong email for me and I can’t get a message through. I have been charged multiple times instead of once. I want to opt out of the contract
May 31, 2025
Unprompted review
Reply from Dramashorts
Hi there!
We’re truly sorry to hear about the issue you’ve encountered. Could you let us know which email address you were trying to reach? Ensuring our users can easily contact our support team is very important to us.
In the meantime, we recommend reaching out to us at contact@dramashorts.io - this address is fully operational. We look forward to hearing from you and resolving this for you as quickly as possible!
Good stories
May 30, 2025
Reply from Dramashorts
Hello, Karen!
Thank you for your kind words! We're so glad you're enjoying the stories on Dramashorts.
We look forward to bringing you even more engaging and memorable dramas—there’s always something new to discover!
I am becoming addicted to this site
I am becoming addicted to this site, I have passed it onto my friends 🧡 so maybe they might join in at some stage.
I am surprised by what each one produces I try and work out who does the damages and who is the worst person Thank you.
May 30, 2025
Unprompted review
Reply from Dramashorts
Hi, Lorraine!
Thank you so much for your lovely and enthusiastic feedback! We’re absolutely delighted to hear you’re enjoying the stories so much —and even more thrilled that you’ve shared Dramashorts with your friends🧡
It’s wonderful to know you’re getting caught up in the twists, turns, and character reveals — trying to figure out who’s really behind the drama is half the fun!
We’re so glad to have you as part of the Dramashorts community and can’t wait to keep surprising you with more unforgettable stories🎬
great story
i watched all of it liked what i saw good story made sense and loved the way it ended.
May 28, 2025
Reply from Dramashorts
Hi, Sabrina!
Thank you so much for your thoughtful feedback! We're delighted to hear you watched the whole story and truly enjoyed it💜
It’s always our goal to create meaningful, well-crafted stories that leave a lasting impression, and we’re so glad this one resonated with you.
Thanks for watching with Dramashorts!
Reply from Dramashorts
Hi there,
Thank you so much for the wonderful feedback! We're thrilled to hear you're enjoying the movies and that our actors stood out to you — that means a lot to us.
Our team works hard to deliver high-quality short stories with strong performances, and it’s incredibly rewarding to know it’s making a difference for our viewers.
Thanks for being part of the Dramashorts community!
Reply from Dramashorts
Hi, Terri!
Thank you for your kind words! We're so glad you enjoyed the movie.
We hope you continue discovering more great stories on Dramashorts — there’s plenty more to enjoy!
Reply from Dramashorts
Hi, Rosiee!
Thank you so much for the glowing review! We're thrilled to hear you had such a great experience and truly appreciate your recommendation.
It means a lot to us to know you're enjoying what Dramashorts has to offer — we look forward to bringing you even more stories you'll love!
Fantastic Customer Service
My account was charged for a subscription I had canceled, my fault. Pay attention to where you subscribe: website vs app. I e-mailed customer service late this holiday evening and my money was returned immediately. Customer service was super kind, efficient, and professional. Thank you!
May 26, 2025
Unprompted review
Reply from Dramashorts
Hi, Mikhael!
Thank you so much for your kind and thoughtful review! We’re truly glad to hear that your issue was resolved quickly and that our Customer Service team could assist you efficiently!
We understand how easy it can be to miss the difference between website and app subscriptions, and we really appreciate you highlighting that for other users as well. Your feedback means a lot to us, and we’re always here to help whenever you need.
Thanks again for being part of the Dramashorts community!
Twist and turns
Twist and turns unexpected characters good others can be villains love the alpha character girl is beautiful lots of love and excitement for everone.!
May 26, 2025
Reply from Dramashorts
Hi, Theresa!
Thank you for sharing such enthusiastic feedback! We're so glad you enjoyed the storyline and the dynamic characters — your excitement really shines through!
It’s wonderful to hear the story brought so much love and excitement to your experience. We can’t wait to bring you even more unforgettable moments on Dramashorts!
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