DrAnsay Reviews 2,827

They are fast and reliable but some companies they are working are super unprofessional. When you have an issue they try to fix it but sometimes they have nothing to do as well. Just stop working with that famous company.

I experienced a technical issue with my order, but the support team handled it exceptionally well. As soon as I reached out, they responded quickly and took immediate steps to investigate the problem. Their communication was prompt, clear, and reassuring throughout the process. I genuinely felt that they were committed to resolving the issue, and they went above and beyond to ensure everything was sorted out. Excellent customer service.

Wonderful service!
The website is very intuitive and assortment is great. The service is on the other planet for Germany! Support works with immediate response and they are really productive.

I had an issue with a pharmacy and DrAnsay's support resolved it in less than a day. Definitely will use the company again!

Good service and good customer support

Very good online store. Amazing experience ordering online. So easy and perfect

Alles top!!!!
Einfach zu bestellen, beste Auswahl und soo schnell alles erledigt...
One of the best customer services i have ever experienced...keep up the good work team!!!

Best price and selection. The selection of cannabis flowers is outstanding. The quality of the delivered products is worth waiting 2-3 days comparing to known local channels. Plus, the customer service is just great! Thank you!

I can only say good things about dr Ansay always helpfull with their costumers so i rate them 5 stars

The team works professionally, in a timely manner, and the customer service is helpful and polite. My order was handled right before the New Year Eve, and everything went smoothly. Will order again from Dr. Ansay.

Great experience, friendly, very helpful customer service. They replied within hours and any request was done asap.
Only reason i give 4 out of 5 is some buttons on the page may need a bugfix-> but that's complaining on a high lvl.

Super freundlicher Kundenservice, hab was falsches geklickt, wurde einfach und in kurzer Zeit Storniert.
Bin sehr überzeugt vom Ansay.
4 von 5 nur -weil hier und da auf der Seite mal ein klick nicht gleich klickt und es irritiert.
Aber Kundenservice regelt :)

I learned about their services from my local newspaper where the process for acquiring pharmaceutical-quality cannabis online was explained in detail. As a chronic pain patient, I was eager to find relief after semi-legalization and the subsequent semi-acceptance in Germany. Everything worked out perfectly with my first order. Because the process for the second order wasn't as clear on the Dr Ansay website, there was a delay, but my communication with both Dr Ansay, as well as the Apotheke, were clear and responsive. With both sides helping me out, I was able to put in a new order, for which I am getting appropriate delivery updates.
The list of available products is very clear and VERY detailed—THC and CBD contents, Sativa/Indica/Hybrid, etc.—essential for pain patients who require pain relief for sleep (indica) and/or during the day without losing their alertness.
Once you choose what you want, you are offered an Apotheken choice—sadly not country-wide yet, but those who deal with Dr Ansay are responsive and will ship as soon as the prescription has arrived and has been paid. Payment systems vary. For my first order I had to use bank deposit, but my second Apotheke accepted PayPal, among other options that I am not familiar with.
Ultimately, it would be great to get a prescription from your local doctor and take it to a local pharmacy (without the cost for the prescription and shipping), but that doesn't seem to be forthcoming any time soon. Especially, since the likely incoming government seems to want to reverse legalization and make access more difficult.

Fast online help, even in English

I made a mistake with my payment, they assisted quickly without any issues.
I will definitely continue to use them.

I have used this service several times now. It is completely straight forward and expeditious. I emailed their support team few times and they were immediately helpful. It made a big difference for me. High quality, I would recommend to anyone.

Great service - fast and easy.
Very pleasant experience!

1 very easy Service, pay methods, to order and handling the platform
2 the quality
3 the costs less than 10euro (for black market perspective its perfect mechanism to also damage that)
4 you email content is not to much and also helpful reminder to order earlier because of product limits

minus 1 I hope your product can be handle the market demand so People can get products in pharmacy or get it in less than 3 days

Suggest
Maybe also reduce the prices to 5euro would be perfect for society and payable (just a dream)
in the future if Plantage are easier to expand because of better government.

Result: Very very happy that you finally exist, to make it people easy, if you need this receipt for your healthiness.

Perfect reliable service, unseen before. Presicriptions usually in 24h, if not faster. After ordering I received the medication within 2 days from their connected pharmacy.

Fast and easy