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Rated 5 out of 5 stars

Bought the Lindr AS-40 after asking for advice from Tom. When setting up I was slightly confused about a few things. I messaged Tom on live chat then had a direct call through FaceTime. Gave... See more

Rated 5 out of 5 stars

Good service! I got a very quick response from the customer support email to let me know items were in stock and what their lead times would be. Once I placed my order I got confirmation, an VAT invoi... See more

Company replied

Rated 4 out of 5 stars

Nice lager, nice cider and nice person on the phone who dealt competently with my order. Would have got 5 stars but the delivery didn’t arrive quite when it was supposed to but I put that down to the... See more

Rated 5 out of 5 stars

Absolutely great supplier and people. Tom was so helpful on the chat as I have a particular set up and wasn’t sure if it would work. Had a chiller for our home bar. Arrived in good time and as said... See more

Company replied

Company details

  1. Alcoholic Beverage Wholesaler

Written by the company

Draught Beer Online (DBO) are here to supply the nation with our innovative and unique draught Beer and Wine dispensing coolers. With one of our unique and stylish chilled draught drinks dispensing coolers, you can enjoy your favourite pub-quality Beer, Cider or Wine direct from ANY brewery or craft beverage keg in the comfort of your own home. Our dispensers will both chill and dispense your favourite draught Beer, Cider or Wine, direct from any keg within 2-10 minutes without the need of Gas and without the need of pre-chilling any keg. It's as simple as Connect-Chill-Pour-Enjoy! Cooler are available to buy New, Used and Hire for any all types of events.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Bought the Lindr AS-40 after asking for…

Bought the Lindr AS-40 after asking for advice from Tom.
When setting up I was slightly confused about a few things.
I messaged Tom on live chat then had a direct call through FaceTime.

Gave me straight direction of the set up and good advice.

Excellent service from initial purchase to setting up.
Highly recommend Draught Beer Online.

January 15, 2025
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Rated 5 out of 5 stars

Absolutely great supplier and people

Absolutely great supplier and people. Tom was so helpful on the chat as I have a particular set up and wasn’t sure if it would work. Had a chiller for our home bar. Arrived in good time and as said the advice was second to none. Not sure you’d get this from a lot of companies out there.

Thanks so much.

July 29, 2024
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Reply from Draught Beer Online

Thanks for such a positive review - really pleased we were able to help and great that it works well with your existing installation!

Rated 5 out of 5 stars

Great products and service

Tom was really helpful, knowledgeable about the products.
Lindr unit that I got arrived earlier than expected too.

July 8, 2024
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Reply from Draught Beer Online

Thanks for the review Martin - much appreciated! Glad we could help.

Rated 5 out of 5 stars

The service was great

The service was great. I was able to move the dispatch date to a day where I would be in. The item was well packed and delivered exactly as expected.

October 24, 2023
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Reply from Draught Beer Online

Apologies for the delayed response - many thanks for the review. Much appreciated.

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Rated 5 out of 5 stars

Party beer experts

Panic phone call trying to get beer connectors turned into the solution for my wedding drinks :) thank you for being so flexible and available at short notice - highly recommended

August 18, 2023
Rated 1 out of 5 stars

Ordered a lager keg and stayed I needed…

Ordered a lager keg and stayed I needed an S Coupler however they sent a key keg which we couldn’t use. Although the they collected for a return they still charged me over £48 in delivery costs even though they made the mistake. Won’t be using this company again

July 23, 2023
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Reply from Draught Beer Online

Hi, sorry for the delayed response! I am new and wanted to apologise for this. It would appear to be our error. I have put a note on your account so that we can make amends should you use us again. Sincere apologies for the error

Rated 5 out of 5 stars

Good Service!

Good service! I got a very quick response from the customer support email to let me know items were in stock and what their lead times would be. Once I placed my order I got confirmation, an VAT invoice, and tracking details. The order was shipped on time and actually made it out the next day.

October 17, 2022
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Reply from Draught Beer Online

Hi Callum,

Many thanks for your five-star review.

It's delightful to see you're happy with our products and service - thank you for choosing Draught Beer Online.

We look forward to working with you again soon.

Kind Regards
DBO Team

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Rated 1 out of 5 stars

I ordered two machines

I ordered two machines, they should have arrived on a Thursday. It is now Sunday and they are not here yet.

September 4, 2022
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Reply from Draught Beer Online

Hi Team SiWC,

Thank you for your review, we sincerely apologise for the delay in you receiving your order. Whilst we do our utmost to ensure customers orders are received in a timely fashion, delays can occur which are out of our control.

As soon as you notified us on the Friday, we contacted the courier who advised the delay was due to a labelling error at the depot and so we re-arranged delivery for the next working day for you.

While the delay was not ideal, I do hope you were satisfied with how the situation was resolved as well as the items purchased.

Kind Regards
DBO Team

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Rated 2 out of 5 stars

Happy as Larry

Over the moon with my machine. I bought the twin tap and have a larger and a bitter on the go.
It pours a pint as good as a pint at your favourite local and is at the perfect temperature.
Couldn't be happier and would like to take this opportunity to thank draught beer online for their help and efficiency

June 1, 2021
Rated 1 out of 5 stars

Go elsewhere

Service so astonishingly dreadful I'm moved to post the first negative review of my life, 42 years in. If you're looking for an opportunity to be blackmailed into paying extortionate additional delivery fees, this is the company for you. Be prepared for pitiful comms before, during and after. Would highly recommend, however, that you shop elsewhere.

May 27, 2021

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